Joseph Driskell
GBHired Shepherd after speaking to a few… Hired Shepherd after speaking to a few reliable sources who had nothing but good things to say about their service. I was opening up our first business location overseas. Destination: London. We had them ship about 40 boxes of equipment, products and apparel. Also two desks and a large table. The rate and the arrival estimation were never altered and remained the same as the original quote. Everything arrived on time and in good condition. They also took care of the paperwork for customs. Thank You!
Ashley Gardner
GBJust got the internet up in running at… Just got the internet up in running at our new place in Finsbury Park London. Now it's time to thank the company responsible for making it happen. Couldn't have gotten all my furniture and art collection there without these guys. They were very friendly throughout the whole experience. They stayed available to ask follow up questions and calls. Honest about prices, timing and all details of the move right from the start. Personal advice to those moving internationally: make sure to pack a big suitcase of clothes because you're going to be without them for a month if you ship them. I called 3 other movers that offer a similar service in the area. This was by far the option in terms of pricing, industry knowledge and customer service.
Richard Lang
GBGreat Choice I gave this company a call for a quote, during our first conversation i noticed they had no hesitation in their voice when I asked if they could explain their process. We spoke to 2 other companies besides Shepherd and didn't feel to confident in them. Shepherd wasn't just well spoken though, they performed way above expectations. Given the complexity of moving to Europe I assumed there would be some delays with customers or a hidden fee I would later discover. It was surprising how smooth they made such a complicated thing like moving a whole household of things to a different continent. They really had everything mapped out and what seemed like a backup plan for every scenario. We're very happy we chose them.
Alex D
GBGreat team that's easy to get along with. Everyone at Shepherd was easy to get along with. They made sure to explain everything clearly so I knew what to expect. It's easy to get stressed out with moves like these because there is so much room for error. Add the fact they're 3 times more expensive than regular moves and you have a magnet for stress. One of the few things I did understand about moving to Spain is it takes weeks. So if I'm going to work with a business for weeks I'd better be able to really get along with them. That's even things like personality and communication were very important to me when looking for a good international shipper. Schmidt had great customer service and highly experienced team. Not just great customer service at the start but for the whole move. Movers we had for the move out were organized and polite. The movers they expedited for our move into Madrid were very welcoming. All around good service!
Stephen Fleming
GBBig Step Its a big emotional step moving out of the country. With that said there are no room for extra headaches. I was already feeling stressed, so finding a mover that make those feeling go away was the ultimate goal. A goal I achieved working with Shepherd. The movers here were top notch. Guys were well mannered and arrived within the time slot they promised (10am to Noon). It took 5 weeks until my things arrived in Bristol but when they did, they were as neatly wrapped, just how they left. I’m giving Shepherd 5 stars because this was my first out of country move of this kind and they did a better job than any mover I’ve used in the past.