Guadalupe wood
GBMy move was a BREEZE It's been my 3rd move now, I would have to say, but this move was different among all the others. Why? From scheduling my move all the way to my things getting to Greece, I ran into zero issues. My other moves were not this easy and it was just a well-organized process. Everyone was very nice and helpful, which I liked very much. No one seemed overwhelmed, lazy, or rude (which I have experienced in the past.) I am a a avid reader, therefore, I own almost over 100 books. My collection is very important to me and keeping my books in good condition is very important. They were more than respectful to me and all of my belongings and they made sure that everything was packed specifically for what its made of, which I liked most. They were prepared and had the proper boxes and packing materials needed. Their customer service definitely sticks out most about this company and I most definitely use their services again in the future!
Jurdan Battiste
GBOttawa I did my research online before calling any business up for a quote. Shepherd had a team that spoke well over the phone. The rate was realistic to what I was expecting. I liked them best because of the options. The shared freight carrier option seemed weird at first hearing about it because I felt like a mix up could occur but they mentioned that was something that many people use and problems barely ever occur. It was the most affordable option so that's the one I went with. Within a few weeks everything arrived in Ottawa undamaged and on time. I was leaning more towards giving them 4 stars, but because they notified me ahead when a plan changed they deserve 5.
Lisa Atwood
GBEvery last thing arrived without damage The process began just getting to know more about International moving. After dealing with Shepherd International from my first call I understood so much more about to expect and what to plan for. Moving out of the country has this stigma of be very difficult and problematic but that's only with who you choose. If you take your time, do research and know what to look for that you're have a better outcome. The staff as a whole did an great job of always keeping me informed and updated. The movers I had in took full responsibility to make sure my possessions were well taken care of. Getting everything I owned to Australia seemed like such a difficult task at first. I was just considering selling everything but speaking with Shepherd gave me a lot of confidence over the phone and even more in person. Every last thing arrived without damage.
Sabrina Hampton
GBShepherd International was very helpful… Shepherd International was very helpful and accommodating to all our needs during our move to Italy. Customer service was top notch. I've never seen a moving company so organized. I guess you have to be if you want an international move to occur without issues. The timing of everything was spot on. Shipping and packing was more affordable than the other options we found. Their rate plans also made more sense. Definitely recommend these guys.
Narek Leushuis
GBMaking International moving much less confusing International moving felt very confusing with the rates and the whole process in general, especially because I was moving a full 3k square ft apartment. This business helped simplify every part of my move. They explained the ins and outs of their process, different options with shipping and how their pricing works. The whole quoting process was free and very detailed. I really like the customer service here. Took right around a month for my whole shipment to arrive but when it did, it was in the shape as when it left. Good experience!