Relieved I found this place So relieved we found this place. They made our whole move much less complicated. This was our first timing shipping anything outside of the U.S. Paying for a type of business that you've never done before feels both confusing and stressful. Even with all the emotions at hand we knew we found the right spot because when customer service at Shepherd made all the whole process easier to comprehend. Major props to the phone staff here who made us feel at ease explaining how they operate. I liked that they never really pushed us too hard on their business. It made everything feel much more natural from the start. A lot of bases to cover and things to worry about for our move. Things like customs forms, packing materials, insurance, the list went on. Thankfully they had an answer to everyone one of our worries. Amazing job you guys, thanks for making it happen.

DIFFERENT THAN THE REST Hard to compare this move to anything to anything else. I guess you could say it's sort of like an out of state move that lasts much longer. Surprisingly this was smoother than the out state moving experience I had. Shepherd stayed super organized the whole time. From labeling boxes, double checking to make sure we didn't over pack each box, dealing with paperwork for the custom agents and setting up our movers in Peck ham, London. They did it all and they didn't break, lose or even dent anything while making it happen. We got lucky finding this place. We crossed our fingers and hoped to get a good move but we didn't expect it to be as smooth as it was. Service wise they went above and beyond. Even the movers in London who they subcontracted were outstanding. These guys are well established and very well connected.

Every last thing arrived without damage The process began just getting to know more about International moving. After dealing with Shepherd International from my first call I understood so much more about to expect and what to plan for. Moving out of the country has this stigma of be very difficult and problematic but that's only with who you choose. If you take your time, do research and know what to look for that you're have a better outcome. The staff as a whole did an great job of always keeping me informed and updated. The movers I had in took full responsibility to make sure my possessions were well taken care of. Getting everything I owned to Australia seemed like such a difficult task at first. I was just considering selling everything but speaking with Shepherd gave me a lot of confidence over the phone and even more in person. Every last thing arrived without damage.

My move was a BREEZE It's been my 3rd move now, I would have to say, but this move was different among all the others. Why? From scheduling my move all the way to my things getting to Greece, I ran into zero issues. My other moves were not this easy and it was just a well-organized process. Everyone was very nice and helpful, which I liked very much. No one seemed overwhelmed, lazy, or rude (which I have experienced in the past.) I am a a avid reader, therefore, I own almost over 100 books. My collection is very important to me and keeping my books in good condition is very important. They were more than respectful to me and all of my belongings and they made sure that everything was packed specifically for what its made of, which I liked most. They were prepared and had the proper boxes and packing materials needed. Their customer service definitely sticks out most about this company and I most definitely use their services again in the future!

Making International moving much less confusing International moving felt very confusing with the rates and the whole process in general, especially because I was moving a full 3k square ft apartment. This business helped simplify every part of my move. They explained the ins and outs of their process, different options with shipping and how their pricing works. The whole quoting process was free and very detailed. I really like the customer service here. Took right around a month for my whole shipment to arrive but when it did, it was in the shape as when it left. Good experience!