Hired Shepherd after speaking to a few… Hired Shepherd after speaking to a few reliable sources who had nothing but good things to say about their service. I was opening up our first business location overseas. Destination: London. We had them ship about 40 boxes of equipment, products and apparel. Also two desks and a large table. The rate and the arrival estimation were never altered and remained the same as the original quote. Everything arrived on time and in good condition. They also took care of the paperwork for customs. Thank You!

Getting to Melbourne was easy I packed my kitchen appliances clothing and smaller things and had Shepherd pack the bigger stuff. Everything ended up arriving in Melbourne, Australia in perfect condition. No damages at all! From the long journey to it's destination I had in mind that something would get mixed up & damaged but they stayed organized the whole time! I was given updates by customer service as the move progressed. This move felt overwhelming in the beginning but with their help it wasn't too difficult at all. Seriously appreciate all that you guys do!

Ottawa I did my research online before calling any business up for a quote. Shepherd had a team that spoke well over the phone. The rate was realistic to what I was expecting. I liked them best because of the options. The shared freight carrier option seemed weird at first hearing about it because I felt like a mix up could occur but they mentioned that was something that many people use and problems barely ever occur. It was the most affordable option so that's the one I went with. Within a few weeks everything arrived in Ottawa undamaged and on time. I was leaning more towards giving them 4 stars, but because they notified me ahead when a plan changed they deserve 5.

Shepherd International was very helpful… Shepherd International was very helpful and accommodating to all our needs during our move to Italy. Customer service was top notch. I've never seen a moving company so organized. I guess you have to be if you want an international move to occur without issues. The timing of everything was spot on. Shipping and packing was more affordable than the other options we found. Their rate plans also made more sense. Definitely recommend these guys.

Great team that's easy to get along with. Everyone at Shepherd was easy to get along with. They made sure to explain everything clearly so I knew what to expect. It's easy to get stressed out with moves like these because there is so much room for error. Add the fact they're 3 times more expensive than regular moves and you have a magnet for stress. One of the few things I did understand about moving to Spain is it takes weeks. So if I'm going to work with a business for weeks I'd better be able to really get along with them. That's even things like personality and communication were very important to me when looking for a good international shipper. Schmidt had great customer service and highly experienced team. Not just great customer service at the start but for the whole move. Movers we had for the move out were organized and polite. The movers they expedited for our move into Madrid were very welcoming. All around good service!