Getting to Melbourne was easy I packed my kitchen appliances clothing and smaller things and had Shepherd pack the bigger stuff. Everything ended up arriving in Melbourne, Australia in perfect condition. No damages at all! From the long journey to it's destination I had in mind that something would get mixed up & damaged but they stayed organized the whole time! I was given updates by customer service as the move progressed. This move felt overwhelming in the beginning but with their help it wasn't too difficult at all. Seriously appreciate all that you guys do!

Hired Shepherd after speaking to a few… Hired Shepherd after speaking to a few reliable sources who had nothing but good things to say about their service. I was opening up our first business location overseas. Destination: London. We had them ship about 40 boxes of equipment, products and apparel. Also two desks and a large table. The rate and the arrival estimation were never altered and remained the same as the original quote. Everything arrived on time and in good condition. They also took care of the paperwork for customs. Thank You!

Ottawa I did my research online before calling any business up for a quote. Shepherd had a team that spoke well over the phone. The rate was realistic to what I was expecting. I liked them best because of the options. The shared freight carrier option seemed weird at first hearing about it because I felt like a mix up could occur but they mentioned that was something that many people use and problems barely ever occur. It was the most affordable option so that's the one I went with. Within a few weeks everything arrived in Ottawa undamaged and on time. I was leaning more towards giving them 4 stars, but because they notified me ahead when a plan changed they deserve 5.

Long Move but They did Great! After I booked my move with Shepherd they began the process right away. Things were great before the physical move even began. They sent over a team to pack one day and the move was the following day. With the move being to Sydney, Australia I thought it was very important to have packing done correctly. Which is why I paid extra to have their guys do it. On top of the packing their team handled all the paperwork for customs clearance. I can't even imagine how difficult organizing customs forms during Covid-19 must be but they really made it happen. Considering how long all of our boxes and furniture were traveling - it was great to see everything arrive at the other end in tip top shape. Not one thing went missing.

Making International moving much less confusing International moving felt very confusing with the rates and the whole process in general, especially because I was moving a full 3k square ft apartment. This business helped simplify every part of my move. They explained the ins and outs of their process, different options with shipping and how their pricing works. The whole quoting process was free and very detailed. I really like the customer service here. Took right around a month for my whole shipment to arrive but when it did, it was in the shape as when it left. Good experience!