Getting to Melbourne was easy I packed my kitchen appliances clothing and smaller things and had Shepherd pack the bigger stuff. Everything ended up arriving in Melbourne, Australia in perfect condition. No damages at all! From the long journey to it's destination I had in mind that something would get mixed up & damaged but they stayed organized the whole time! I was given updates by customer service as the move progressed. This move felt overwhelming in the beginning but with their help it wasn't too difficult at all. Seriously appreciate all that you guys do!

My move was a BREEZE It's been my 3rd move now, I would have to say, but this move was different among all the others. Why? From scheduling my move all the way to my things getting to Greece, I ran into zero issues. My other moves were not this easy and it was just a well-organized process. Everyone was very nice and helpful, which I liked very much. No one seemed overwhelmed, lazy, or rude (which I have experienced in the past.) I am a a avid reader, therefore, I own almost over 100 books. My collection is very important to me and keeping my books in good condition is very important. They were more than respectful to me and all of my belongings and they made sure that everything was packed specifically for what its made of, which I liked most. They were prepared and had the proper boxes and packing materials needed. Their customer service definitely sticks out most about this company and I most definitely use their services again in the future!

Shepherd was the best choice I did my best preparing for this move even though I didn't know much about all of the rules and regulations for international shipments. So I asked general questions before getting any sort of pricing. Shepherd won my business by being a combination of informative over the phone, and patient with me. I didn't make any decision right away. I took my time asking questions, comparing and following up with more questions. The moving date I wanted was available so after all the research and communication I moved forward with the move. They turned out being very reliable. Both groups of movers were highly trained and well spoken. Our movers in Europe were very welcoming and stayed an extra thirty minutes just so we wouldn't have to move furniture around again later. It's a long process but well worth researching. We did our research with Shepherd.

Hired Shepherd after speaking to a few… Hired Shepherd after speaking to a few reliable sources who had nothing but good things to say about their service. I was opening up our first business location overseas. Destination: London. We had them ship about 40 boxes of equipment, products and apparel. Also two desks and a large table. The rate and the arrival estimation were never altered and remained the same as the original quote. Everything arrived on time and in good condition. They also took care of the paperwork for customs. Thank You!

Long Move but They did Great! After I booked my move with Shepherd they began the process right away. Things were great before the physical move even began. They sent over a team to pack one day and the move was the following day. With the move being to Sydney, Australia I thought it was very important to have packing done correctly. Which is why I paid extra to have their guys do it. On top of the packing their team handled all the paperwork for customs clearance. I can't even imagine how difficult organizing customs forms during Covid-19 must be but they really made it happen. Considering how long all of our boxes and furniture were traveling - it was great to see everything arrive at the other end in tip top shape. Not one thing went missing.