Communication is Key The only real issues I've had with movers is with communication. When things aren't communicated correctly then everything can go wrong. You get a rate that you didn't expect because some hourly fee wasn't mentioned, the start time is delayed because the time window wasn't properly explained, something gets damaged and isn't covered because I didn't want insurance but didn't know they had insurance as option. I think you get it. None of that nonsense went on when dealing with CCMG. Every detail was explained, put in writing, emailed to me and made simple. Got all my questions answered right off the bat. That's what made this move a good one.

Not a Scratch With their help on packing and some great movers everything showed up without a scratch. Moving is something I used to dread but with companies like this around now moving seems so much more manageable. They looked out my things and respected both old place and new place. They worked clean, quick and were very polite. I noticed they paid attention to details. They saw a few boxes unlabeled, asked me the contents and then labeled them. The attention to detail extended all the way to the bill, which broken down so you could clearly understand the rates. Thanks Guys

Realistic quote and top notch moving… Realistic quote and top notch moving service The response when I first contacted them was very good. They gave us a realistic quote. A price that would not be lower than the real price but most likely higher just to be on the safe side. I had good feeling that we weren't going to get hit with any last minute changes so I booked with them without a problem. The moving crew was excellent - they wrapped all of our furniture well and packed the truck so that not a single item got broken or damaged. We've already recommended them to friends who are moving in the near future.

Shipping and Storage We got lucky finding this place. During my first phone call with Cross Country I went over the majority of what needed to be moved and also that we had a few things we were still deciding if we wanted to move or sell. I was later informed that we could use their storage facility free of charge for a month if needed. Ummm... Yup! We definitely took full advantage of that. We put a coffee table, bar stools and some some shelving units in our free storage unit and kept them there for a couple weeks until the move was done. Having the extra time to sell the stuff we didn't need anymore was perfect. It also saved us money not having to ship extra stuff.

Great set of movers here! Although my move wasn't really "cross country" they did a good job with getting my stuff to Wisconsin from Chicago. Movers worked quick and were super detailed. They opened up some of the boxes I had already packed because they wanted to label everything for me so the unpacking would be easy. Great idea on their part. Haven't seen a group of movers really go the extra mile like these guys did. They made unpacking go by much quicker knowing which room to put each box in. It's the little touches that really made this business stand out.