Great Communication, Awesome Movers The only issues I've ever had with movers in the past is poor communication. Its very important to understand the rate and terms before doing business with any company and some movers are very bad at explaining things which leads to negative surprises. before choosing this place I asked numerous questions and they explained the terms over the phone and sent me an email going over them. I knew exactly how much I was going to spend and that made this experience way better. Move out was on time, move in was very close to the estimated time. They honored every bit of our agreement and above/beyond to make sure I was happy with the service provided. I definitely was and still am.

Very outgoing and easy to talk to staff We surfed a lot of online reviews and in the end of the day settled with these guys. Our of state move required moving out of our loft apartment and moving everything out of our storage unit a half mile away. So the movers had to make two stops. Even with the additional location we were still charged as one move they just combined our inventory from both locations into one. They did a really good job taking care of our things and being care with furniture that was a little more fragile than other items. Both the moving team and customer service were very outgoing and easy to talk to. Working with people you really get along with makes a world of difference. The was about the only move I've ever done where I can say I actually didn't feel too stressed out at all.

Completely risk free. Not my first time moving to a new state but my first dealing with a moving company where literally nothing went wrong. In the past it's been a late start time, something got damaged or hidden fee. This was a completely no drama move from a friendly hardworking staff. They didn't put a damper in my day. They made the move easier and never tried to pull a fast one on me. Good move from start to finish.

Communication is Key The only real issues I've had with movers is with communication. When things aren't communicated correctly then everything can go wrong. You get a rate that you didn't expect because some hourly fee wasn't mentioned, the start time is delayed because the time window wasn't properly explained, something gets damaged and isn't covered because I didn't want insurance but didn't know they had insurance as option. I think you get it. None of that nonsense went on when dealing with CCMG. Every detail was explained, put in writing, emailed to me and made simple. Got all my questions answered right off the bat. That's what made this move a good one.

I started planning last minute and was… I started planning last minute and was worried all the good moving companies would be fully booked. Cross Country was able to accommodate my needs with a limited about of time and certain requirements by my building. Since I live in high rise I had to go by the buildings availability for the elevator instead of when the moving company was free. Cross Country switched around appointments so the move could work for the elevator time frame. I can't think of any other company that would do that. They really know how to go above and beyond for their customers. From the movers to the customer service. This is one solid group. Thank You, Thank You!