I used them for a client of mine and they were great! I've been in real estate for years now and the thing that people hate the most is the moving in process. A client of mine purchased a beach house out west, since it was a large purchase I thought I would make the deal even sweeter for him so I promised I would assistant him in the moving process. He needed lots of furniture shipped and he wanted it finished within 3 weeks because the weather was started to get cold. I found cross country movers online and it looked like people have had some good experiences with them so I gave them a call and went through the motions. Their rates were fair and they didn't mess around with pricing so I decided they were best suited for the task at hand. This moving company got the job done in good timing, helped do some of the packing, was attentive to details and no noticeable damage occurred during unpacking. I would have no problem using them again if needed.

Packing was awesome So I rented a very large Uhaul and didn't need help with my actual move but my girlfriend and I both were working extra shifts to make up for the money spent on putting a down payment on a house. So we needed help with packing and getting things in the Uhaul. It was annoying seeing that most places don't do just packing and lifting. They want you to book a full move with them or nothing. It was starting to get real frustrating. When we finally started calling a few more places cross country actually said yes that's fine and gave us a custom rate that was very affordable. After getting the run around from so many traditional moving businesses it was nice to find a place that was cool about doing things the way we wanted them done. Instead of us having to go by their guidelines.

Great set of movers here! Although my move wasn't really "cross country" they did a good job with getting my stuff to Wisconsin from Chicago. Movers worked quick and were super detailed. They opened up some of the boxes I had already packed because they wanted to label everything for me so the unpacking would be easy. Great idea on their part. Haven't seen a group of movers really go the extra mile like these guys did. They made unpacking go by much quicker knowing which room to put each box in. It's the little touches that really made this business stand out.

Shipping and Storage We got lucky finding this place. During my first phone call with Cross Country I went over the majority of what needed to be moved and also that we had a few things we were still deciding if we wanted to move or sell. I was later informed that we could use their storage facility free of charge for a month if needed. Ummm... Yup! We definitely took full advantage of that. We put a coffee table, bar stools and some some shelving units in our free storage unit and kept them there for a couple weeks until the move was done. Having the extra time to sell the stuff we didn't need anymore was perfect. It also saved us money not having to ship extra stuff.

Communication is Key The only real issues I've had with movers is with communication. When things aren't communicated correctly then everything can go wrong. You get a rate that you didn't expect because some hourly fee wasn't mentioned, the start time is delayed because the time window wasn't properly explained, something gets damaged and isn't covered because I didn't want insurance but didn't know they had insurance as option. I think you get it. None of that nonsense went on when dealing with CCMG. Every detail was explained, put in writing, emailed to me and made simple. Got all my questions answered right off the bat. That's what made this move a good one.