WORST MOVING COMPANY THERE IS WORST MOVING COMPANY THERE IS! They lie to deceive the customer!!! They claim to be "Veteran / Family Owned" and did not disclose when asked specifically that they are a moving broker! They give you a ridiculously LOW estimate to bait you in, then will at least double the expense! They will NOT refund your deposit! ABSOLUTE CRIMINALS!

The team was professional, polite United American Moving and Storage made our third international move in 5 years the best experience yet! The team was professional, polite, and made the process smooth and enjoyable. They accommodated all our requests, ensuring no hidden fees and thorough inspection before leaving. Their commitment to customer satisfaction is exceptional.

The crew from "United American Moving… The crew from "United American Moving and Storage" executed a remarkable job in arranging our new home. They demonstrated excellent teamwork, handled our possessions with great care, and went the extra mile by placing padding on the floor to protect the new marble. Moreover, they took the initiative to pad the stair railings and the fresh front door to prevent any damage. We were highly impressed by their meticulous approach to safeguarding everything in our new residence. We appreciate your efforts in making this transition as smooth as possible.

Scam artists! I do not normally write reviews, however it seemed necessary in this instance. If I could give this company 0 stars I would. For starters, this is NOT a moving company, they are a BROKER for third party moving companies (which was never disclosed while speaking with the agent). We were told they are a veteran owned and operated moving company. They even went as far as to tell us "we have a port in your city as well as the city you are moving to". Everything seemed like it was adding up, they beat any rate we were quoted by hundreds of dollars, assured us they would be handling everything, they do that route all the time and would probably even do it in fewer days than initially quoted, etc etc. Red flag number one: they RUSH you to sign the contract, within 20 minutes of being on the phone to get a quote I was being told if I didn't sign and pay right then and there I would lose out on the rate. Mind you, they are texting me info, knowing I'm on my cell and trying to do all this at once. So in a panic thinking I am going to miss out on a great deal I sign and send payment. Only after I send that I get the contact which has our moving date the FOLLOWING day (remember that, it's important later) that was red flag number two. Red flag number three: the inventory I gave them they vastly under quoted the size of (I told them I had about 20, 27 gallon tubs they took it upon themselves to put the dimensions as 16x16x16, when they are closer to 15x20x30 and i never gave them dimensions) so I would be charged more once everything was packed. Red Flag number four: when reading the contract more thoroughly I finally saw they are a "broker" not the moving company that supposedly does the route "all the time". After all these red flags started popping up I immediately contacted them to cancel (within hours). They got back to me the following Monday, initially starting by telling me I could not cancel or get any kind of refund because it was within 2 weeks of my moving date.. I told them from the start I was moving at least 7 weeks later and they fumbled and said that I was moving the next day. Now after speaking with at least 4 different people they are willing to give me a refund of 85% and keep their 15% broker fee.. even though their contract states I have 72 hours to cancel. This company is an absolute nightmare, they smooth talk and bend the truth to make it seem like they are helping you when in reality they are a bunch of con artists taking advantage of people in a stressful time. AVOID THEM AT ALL COSTS!

DON'T USE THIS COMPANY!! If only I can give a negative star, I will. transaction and paying money went smoothly, but after that, their a lack of communication. I used their business to help me with my move, but unfortunately, they sent me to a different movers. It's been more than a month and I can't believe that they're not taking any actions. If you know that you're a broker and sending us to another moving company that doesn't respond to their clients, imagine that, imagine how hard to get a hold of you, imagine how hard to communicate with them. My kids have been sleeping on the floor with us for more than a month now, if you have a conscience you will take action about this matter.