DON'T USE THIS COMPANY!! If only I can give a negative star, I will. transaction and paying money went smoothly, but after that, their a lack of communication. I used their business to help me with my move, but unfortunately, they sent me to a different movers. It's been more than a month and I can't believe that they're not taking any actions. If you know that you're a broker and sending us to another moving company that doesn't respond to their clients, imagine that, imagine how hard to get a hold of you, imagine how hard to communicate with them. My kids have been sleeping on the floor with us for more than a month now, if you have a conscience you will take action about this matter.

Scam artists! I do not normally write reviews, however it seemed necessary in this instance. If I could give this company 0 stars I would. For starters, this is NOT a moving company, they are a BROKER for third party moving companies (which was never disclosed while speaking with the agent). We were told they are a veteran owned and operated moving company. They even went as far as to tell us "we have a port in your city as well as the city you are moving to". Everything seemed like it was adding up, they beat any rate we were quoted by hundreds of dollars, assured us they would be handling everything, they do that route all the time and would probably even do it in fewer days than initially quoted, etc etc. Red flag number one: they RUSH you to sign the contract, within 20 minutes of being on the phone to get a quote I was being told if I didn't sign and pay right then and there I would lose out on the rate. Mind you, they are texting me info, knowing I'm on my cell and trying to do all this at once. So in a panic thinking I am going to miss out on a great deal I sign and send payment. Only after I send that I get the contact which has our moving date the FOLLOWING day (remember that, it's important later) that was red flag number two. Red flag number three: the inventory I gave them they vastly under quoted the size of (I told them I had about 20, 27 gallon tubs they took it upon themselves to put the dimensions as 16x16x16, when they are closer to 15x20x30 and i never gave them dimensions) so I would be charged more once everything was packed. Red Flag number four: when reading the contract more thoroughly I finally saw they are a "broker" not the moving company that supposedly does the route "all the time". After all these red flags started popping up I immediately contacted them to cancel (within hours). They got back to me the following Monday, initially starting by telling me I could not cancel or get any kind of refund because it was within 2 weeks of my moving date.. I told them from the start I was moving at least 7 weeks later and they fumbled and said that I was moving the next day. Now after speaking with at least 4 different people they are willing to give me a refund of 85% and keep their 15% broker fee.. even though their contract states I have 72 hours to cancel. This company is an absolute nightmare, they smooth talk and bend the truth to make it seem like they are helping you when in reality they are a bunch of con artists taking advantage of people in a stressful time. AVOID THEM AT ALL COSTS!

Great Service! United American Moving and Storage provided excellent service! Highly recommended by a friend, I decided to hire them for my long distance move. It was smooth and pleasant experience from start to finish, with no damages, hidden fees, or extra costs. They exceeded my expectations in every way.

Can't say enough good things about United American Moving & Storage Can't say enough good things about United American Moving & Storage. From the moment I contacted them for a quote to the completion of my move, their team provided exceptional service every step of the way. They were communicative, efficient, and respectful of my time and belongings. Moving can be a stressful experience, but United American Moving & Storage made it as smooth and seamless as possible. I would highly recommend them to anyone in need of moving services.

Moving to Hollywoood was made special Moving to Hollywoood was made special by the team's personal touch. They remembered our names and were attentive to our preferences throughtout we move. Their friendly and personalized service made us feel valued and at ease. Also, my coordinator, Danny took so much time and explained everything so thoroughly and hat really made my decision.