Scam artists! I do not normally write reviews, however it seemed necessary in this instance. If I could give this company 0 stars I would. For starters, this is NOT a moving company, they are a BROKER for third party moving companies (which was never disclosed while speaking with the agent). We were told they are a veteran owned and operated moving company. They even went as far as to tell us "we have a port in your city as well as the city you are moving to". Everything seemed like it was adding up, they beat any rate we were quoted by hundreds of dollars, assured us they would be handling everything, they do that route all the time and would probably even do it in fewer days than initially quoted, etc etc. Red flag number one: they RUSH you to sign the contract, within 20 minutes of being on the phone to get a quote I was being told if I didn't sign and pay right then and there I would lose out on the rate. Mind you, they are texting me info, knowing I'm on my cell and trying to do all this at once. So in a panic thinking I am going to miss out on a great deal I sign and send payment. Only after I send that I get the contact which has our moving date the FOLLOWING day (remember that, it's important later) that was red flag number two. Red flag number three: the inventory I gave them they vastly under quoted the size of (I told them I had about 20, 27 gallon tubs they took it upon themselves to put the dimensions as 16x16x16, when they are closer to 15x20x30 and i never gave them dimensions) so I would be charged more once everything was packed. Red Flag number four: when reading the contract more thoroughly I finally saw they are a "broker" not the moving company that supposedly does the route "all the time". After all these red flags started popping up I immediately contacted them to cancel (within hours). They got back to me the following Monday, initially starting by telling me I could not cancel or get any kind of refund because it was within 2 weeks of my moving date.. I told them from the start I was moving at least 7 weeks later and they fumbled and said that I was moving the next day. Now after speaking with at least 4 different people they are willing to give me a refund of 85% and keep their 15% broker fee.. even though their contract states I have 72 hours to cancel. This company is an absolute nightmare, they smooth talk and bend the truth to make it seem like they are helping you when in reality they are a bunch of con artists taking advantage of people in a stressful time. AVOID THEM AT ALL COSTS!

My experience with United American… My experience with United American Moving and Storage was exceptional. From start to finish, they provided outstanding service. The team was not only friendly but also efficient, completing the job swiftly while ensuring the safety of my belongings. They skillfully disassembled and reassembled my furniture without any issues. The movers displayed great care and professionalism, making the entire moving process effortless and stress-free. I highly recommend their services.It was a delightful surprise that the cost did not exceed that amount.

The team from "United American Moving… The team from "United American Moving and Storage" did an awesome job setting up our new house. They worked together really well, took great care of our stuff, and even put padding on the floor to protect the shiny new marble. They also made sure to pad the stair railings and the brand-new front door so nothing got scratched. We were super impressed with how they thought about protecting everything in our new home. From our first interaction with our coordinator, James, he was very articulate, he covered all possible scenarios of any additional charges and explained the process very well. Thanks again for making this transition as stress free as possible.

WORST MOVING COMPANY THERE IS WORST MOVING COMPANY THERE IS! They lie to deceive the customer!!! They claim to be "Veteran / Family Owned" and did not disclose when asked specifically that they are a moving broker! They give you a ridiculously LOW estimate to bait you in, then will at least double the expense! They will NOT refund your deposit! ABSOLUTE CRIMINALS!

Moving to Hollywoood was made special Moving to Hollywoood was made special by the team's personal touch. They remembered our names and were attentive to our preferences throughtout we move. Their friendly and personalized service made us feel valued and at ease. Also, my coordinator, Danny took so much time and explained everything so thoroughly and hat really made my decision.