Believe it or not Believe it or not, I got to see the United American Moving in Storage team in action when my neighbors were moving, and it was impressive! Their attention to detail, careful handling of stuff, and the way the team worked together caught my attention. When it was my turn to move, they did an outstanding job. They took extra care with my stuff, making sure everything, from delicate vases to big furniture, got safely to the new place. The team was super professional, on time, and even listened to my requests, making my move easy and stress-free. Now, I'm another happy customer in our neighborhood!

Scam artists! I do not normally write reviews, however it seemed necessary in this instance. If I could give this company 0 stars I would. For starters, this is NOT a moving company, they are a BROKER for third party moving companies (which was never disclosed while speaking with the agent). We were told they are a veteran owned and operated moving company. They even went as far as to tell us "we have a port in your city as well as the city you are moving to". Everything seemed like it was adding up, they beat any rate we were quoted by hundreds of dollars, assured us they would be handling everything, they do that route all the time and would probably even do it in fewer days than initially quoted, etc etc. Red flag number one: they RUSH you to sign the contract, within 20 minutes of being on the phone to get a quote I was being told if I didn't sign and pay right then and there I would lose out on the rate. Mind you, they are texting me info, knowing I'm on my cell and trying to do all this at once. So in a panic thinking I am going to miss out on a great deal I sign and send payment. Only after I send that I get the contact which has our moving date the FOLLOWING day (remember that, it's important later) that was red flag number two. Red flag number three: the inventory I gave them they vastly under quoted the size of (I told them I had about 20, 27 gallon tubs they took it upon themselves to put the dimensions as 16x16x16, when they are closer to 15x20x30 and i never gave them dimensions) so I would be charged more once everything was packed. Red Flag number four: when reading the contract more thoroughly I finally saw they are a "broker" not the moving company that supposedly does the route "all the time". After all these red flags started popping up I immediately contacted them to cancel (within hours). They got back to me the following Monday, initially starting by telling me I could not cancel or get any kind of refund because it was within 2 weeks of my moving date.. I told them from the start I was moving at least 7 weeks later and they fumbled and said that I was moving the next day. Now after speaking with at least 4 different people they are willing to give me a refund of 85% and keep their 15% broker fee.. even though their contract states I have 72 hours to cancel. This company is an absolute nightmare, they smooth talk and bend the truth to make it seem like they are helping you when in reality they are a bunch of con artists taking advantage of people in a stressful time. AVOID THEM AT ALL COSTS!

Their team was professional United American Moving and Storage truly saved the day for us! We were in a time crunch and needed to move quickly, and they were able to accommodate our schedule with ease. The other moving company we initially went with because they were cheaper tried to charge us $2000 more, so we went with United American Moving and Storage, the company we should have chosen from the start. Their price was still cheaper than what the original company would have charged us on the day they arrived. United American Moving and Storage showed up within 24 hours and saved the day. The entire process, from booking to packing to delivery, was smooth and efficient. Their team was professional, respectful of our belongings, and incredibly skilled at what they do. We couldn't be happier with the service we received and would recommend United American Moving and Storage to anyone in need of reliable movers.

The team from "United American Moving… The team from "United American Moving and Storage" did an awesome job setting up our new house. They worked together really well, took great care of our stuff, and even put padding on the floor to protect the shiny new marble. They also made sure to pad the stair railings and the brand-new front door so nothing got scratched. We were super impressed with how they thought about protecting everything in our new home. From our first interaction with our coordinator, James, he was very articulate, he covered all possible scenarios of any additional charges and explained the process very well. Thanks again for making this transition as stress free as possible.

No Complaints The three-man crew we had to assist with loading our truck was awesome. They ensured everything got loaded into the truck efficiently and that it was secured properly for our trip. They were courteous and clean. No complaints and would use them again!