Easy Online sign up Easy Online sign up, but I had questions because my realtor is the one actually dropping off boxes at the unit. Malay answered the phone at the Savannah Abercorn location (Life Storage #25) and was very friendly and explained the process thoroughly and clearly. Crossing my fingers that the rate I got is not a bait and switch like some other storage companies...

We moved from Colorado to Tampa and… We moved from Colorado to Tampa and needed a storage unit asap! Ykisha was such a great lady to work with, she answered all our questions and has such a warm welcoming personality! We really appreciated all she did for us after a 3 day drive… thank you!

The site we used in Florida was very… The site we used in Florida was very clean, the staff had excellent manners. The reason for leaving 4 stars instead of 5 is that the toilets were always closed. Bearing in mind there are approximately 500 units at this site, yet only 2 trolleys. Hence, with more than three people wanting to load/unload - its a problem.

Service Excellence Tamika took time to explain and make sure I was satisfied and understood everything. She was very thorough and did not rush me even though she was interrupted several times by other Life Storage employees. I liked that she explained to them that she was servicing a customer and need to finish with customer and will call them back. She was very professional, thanked me for storing with Life Storage. I was in Customer Service almost 40 years Corporate and thought it was lost but she demonstrated that there is still those who belive in excellent service. Kudos to Ms Tamika Green, keep giving good service. Shirley Donwell

Tausha was WONDERFUL Tausha was WONDERFUL! She answered every question we had with patience and knowledge. She guided us through each step of the process and make sure we didn’t have any questions left unanswered. She even gave us information. We hadn’t thought of. She showed us where the security cameras replaced, she let us screenshot the map she let us do a practice run through to make sure we were not confused about the access process. She made us feel very confident and comfortable that our car is safe and secure. We are thrilled with our experience.