I had a great experience purchasing my… I had a great experience purchasing my first storage unit with Manager Michael! He was so much help and very patient with me. I appreciated that because I had a long day moving and looking for storage and he took care of me. He was passionate and caring, and he work with me and my budget. He also gave me a free lock and I was so grateful for that ! The location is also pretty secure and maintained very well. I definitely recommend this Life Storage location!

Nick is very customer oriented Nick is very customer oriented! Going through a difficult situation, he was caring, empathetic and worked with me on finding a storage unit to fit my needs asap. You can tell he cares about his job and his customers with the detail he comes to the table with. Definitely recommend storing your items there, as the Customer Service is a huge sale in itself!

Total bait and switch operation Total bait and switch operation, but apparently most or all self-storage companies are. I rented a unit at $137 monthly, and after only two months received a card in the mail notifying me my rent would be increased to $204 starting the fourth month. A 50% increase. Today online they are offering the same size unit for $151. "Market adjustment", my foot. I'm lucky I had another option for my stuff and moved out before my rent increase. I notified the site office by phone a couple weeks prior and when I showed up to move out they had changed my gate code by switching the last digit, creating a situation where I would have to be there during office hours to talk to someone about entry. I was current in my account so no honest reason to change my gate code. Silly company, you lost a customer. I would have paid the $151 but now you have an empty unit because of your predatory practices and shady dealing (changing my gate code), and a consumer who will tell everyone about it. Personnel were respectful. Site was very clean.

I have a unit at Life Storage's… I have a unit at Life Storage's location at 19400 S Tamiami Trail, Fort Myers, FL 33908. Margaret, the manager, has helped keep my personal belongings safe and secure. She has been there for me through the worst year of my life. I couldn't be more grateful for her compassion, professionalism and assistance. I highly recommend storing what matters most to you at Margaret's Life Storage in South Fort Myers, FL.

Jennifer at store #334 is absolutely… Jennifer at store #334 is absolutely amazing!!! I needed a larger space due to moving and fast! I reached out to life storage and Jennifer was right away so helpful and knowledgeable! She’s very friendly and offers consistent assistance and honesty. I recommend her highly!!!!!