Trenisha Waters
GBI had a great experience purchasing my… I had a great experience purchasing my first storage unit with Manager Michael! He was so much help and very patient with me. I appreciated that because I had a long day moving and looking for storage and he took care of me. He was passionate and caring, and he work with me and my budget. He also gave me a free lock and I was so grateful for that ! The location is also pretty secure and maintained very well. I definitely recommend this Life Storage location!
Anna Marie Early
GBWe moved from Colorado to Tampa and… We moved from Colorado to Tampa and needed a storage unit asap! Ykisha was such a great lady to work with, she answered all our questions and has such a warm welcoming personality! We really appreciated all she did for us after a 3 day drive… thank you!
Jessica M.
GBTotal bait and switch operation Total bait and switch operation, but apparently most or all self-storage companies are. I rented a unit at $137 monthly, and after only two months received a card in the mail notifying me my rent would be increased to $204 starting the fourth month. A 50% increase. Today online they are offering the same size unit for $151. "Market adjustment", my foot. I'm lucky I had another option for my stuff and moved out before my rent increase. I notified the site office by phone a couple weeks prior and when I showed up to move out they had changed my gate code by switching the last digit, creating a situation where I would have to be there during office hours to talk to someone about entry. I was current in my account so no honest reason to change my gate code. Silly company, you lost a customer. I would have paid the $151 but now you have an empty unit because of your predatory practices and shady dealing (changing my gate code), and a consumer who will tell everyone about it. Personnel were respectful. Site was very clean.
Shari Zimmerman
GBUnexpected large rate increase. The storage facility is clean and well-maintained. However, they increased our rate for a 10x10 unit from $60 to $91 with no prior notice. This is a poor business practice and makes budgeting impossible.
mike branham
GBMust be owned by the mob Must be owned by the mob. Your rent doubles after two months. They do this to everyone. Unethical business practices.