Absolutely delighted with Vickers Street storage site I have leased a unit for over 6 years on Vickers Street in Colorado Springs. The staff is extremely respectful, gracious and simply said... outstanding. I appreciated their attention to keeping the site clean and well monitored. Even though I was an end unit, there was so little dust that had come into the unit over a 6 year period! I was astounded and very much delighted that my storage boxes didn’t have dust on it. Units are well designed & staffing keeps common areas immaculate. Excellent and experienced staffing makes this location rate above all others. Thank you for hiring the best people. I was always greeted with a smile. Lisa B

Awesome customer service To whom ever it may concern, your facilities was nice, I just wish that your company could have given me at least 4-5 month to be at my storage unit before you charge more money for the unit. Other than your customer service was awesome, Wanda was a wonderful customer service representative. One last thing you should periodically check for water bugs, I had a few in my unit before I left out the unit . Mildred

2976 North Expy 2976 North Expy, Griffin Ga. Checked in today 03/21/24 to rent a unit. Both the property manager Tammy Hayes and her Assistant - Kennetha acted in a professional manner and were outstanding. They were both very helpful and the treatment received was nothing short of respect. The unit was very clean and very spacious as expected. Will recommend it to anyone without hesitation.

Good Overall I have no major complaints about SecureCare, the only reason I did not give 5 stars was because I feel that the insurance should be optional. They mandate it. I feel that once you sign a waiver stating that if your items are stolen or vandalized, then the company is not responsible, so therefore, the insurance should be totally up to the customer.

Full of tricks. Management at Norcross made an offer to me to straighten out my newest accounts ( total 3) that I was attempting to merge (late November). He said I could “walk from…and not pay” on one unit as long as I paid the in office rate, versus the online special. I accepted. Two weeks or so later, I went to move & my unit had an overlock--without notice. That unit is now going up for auction! I have tried to straighten it out, but the area Manager is no longer responding after our initial conversation when I informed him that I recorded the conversation. They have breached an agreement. They do not value the fact that I have several other units with them. The manager intercepts my efforts to get correspondence to upper management. After the conflict began, Securecare raised the already higher rent versus online by $10 in 60 days of establishing the new (third) account.