Local to my needs but... Location was local to my immediate needs and reasonable, however, the property is very run down and staff is off site more than they are onsite. I spoke to the 800 number more than onsite staff. I'd rent there again but I definitely don't go there alone after dark...

It seems to be a common practice for… It seems to be a common practice for storage companies to raise the rent without explanation. It's a hassle to move out over a few dollars, so they get away with it. I retired from a profession that requires honesty and truthfulness, so to me it's disappointing when a business (the management) profits from smarmy practices. Typical unprincipled landlord mindset. They don't care what is thought of them nor appreciate their tenants. Yes, they have legal and tax problems and regulations but that doesn't justify the lack of transparency. They could at least offer some valid reason for rent increase for the sake of understanding by the tenants. Otherwise, may they some day find greater meaning and purpose for their lives as human beings.

The manager at this facility is very… The manager at this facility is very polite and professional. Got me in and out quickly. The only feedback I have is for the call center, when renting units, a better knowledge of the facility would be helpful. I unknowingly rented a space that was unmarked so when I arrived after hours I spent an hour trying to find it.

IAM been renting from SecurCare in… IAM been renting from SecurCare in Fresno, Since 9/11/2019 Until I come to get some Bicycles Out .😭🤬🤔 I noticed a green lock Nobody needs to say anything I know what that means . I don't know what day they put it on cause it was not under my account But maybe under another subject in the SecurCare computer system. I hope someone will help me with the Claim to the Insurance cause of my knee disability 11/10 thanks And to everyone that needs self storage read the whole contract asking questions understand their policy for insurance and get backup insurance for your personal property and you will not regret doing anything Thank you also I need to get smaller unit cause the unit is to big.

Absolutely delighted with Vickers Street storage site I have leased a unit for over 6 years on Vickers Street in Colorado Springs. The staff is extremely respectful, gracious and simply said... outstanding. I appreciated their attention to keeping the site clean and well monitored. Even though I was an end unit, there was so little dust that had come into the unit over a 6 year period! I was astounded and very much delighted that my storage boxes didn’t have dust on it. Units are well designed & staffing keeps common areas immaculate. Excellent and experienced staffing makes this location rate above all others. Thank you for hiring the best people. I was always greeted with a smile. Lisa B