Unscrupulous Business Practices I have had several units at the E. Ponce de Leon location in Decatur, GA since June 2021...each unit's monthly rate increased approximately 15% every 3-6 months. I understand that the units are rented month-to-month so rent can change, but what justifies such steep and frequent rate increases? I surmise that SecurCare figures a tenant will accept arbitrary and frequent rate increases to avoid having to go through the hassle and expense of moving to a different storage unit company.

I really enjoyed the ease of and peace… I really enjoyed the ease of and peace of mind that the local rep provided to me, Shelia Hill McIntyre did an above and beyond job with helping me last minute. She showed me empanthy and she sounded like she really cared that I understood everything. Kudos to this outstanding employee.

Perry in Monument Perry in Monument, Colorado is simply the best. Friendly and helpful, he always gets it done. I had to change credit cards and had difficulty online, so he patiently walked me through the process in the office. Vincent - Unit #5..

Secure Self Storage, El Paso TX I have storage in El paso, TX at the Will Ruth location since 2019 and Kim is ALWAYS AWESOME. This place is the best place I've had a storage unit. Kim always makes me feel welcome, even over the phone and is always polite and very very sweet, everyone includingmyslef have some hard times and they always work with you and I've never had a storage facility work with me like that. If your in El Paso and need a storage unit for any size, this place is my #1 recommendation. THIS PLACE IS TRULY AWESOME 10000%!

The manager at this facility is very… The manager at this facility is very polite and professional. Got me in and out quickly. The only feedback I have is for the call center, when renting units, a better knowledge of the facility would be helpful. I unknowingly rented a space that was unmarked so when I arrived after hours I spent an hour trying to find it.