Unscrupulous Business Practices I have had several units at the E. Ponce de Leon location in Decatur, GA since June 2021...each unit's monthly rate increased approximately 15% every 3-6 months. I understand that the units are rented month-to-month so rent can change, but what justifies such steep and frequent rate increases? I surmise that SecurCare figures a tenant will accept arbitrary and frequent rate increases to avoid having to go through the hassle and expense of moving to a different storage unit company.

IAM been renting from SecurCare in… IAM been renting from SecurCare in Fresno, Since 9/11/2019 Until I come to get some Bicycles Out .😭🤬🤔 I noticed a green lock Nobody needs to say anything I know what that means . I don't know what day they put it on cause it was not under my account But maybe under another subject in the SecurCare computer system. I hope someone will help me with the Claim to the Insurance cause of my knee disability 11/10 thanks And to everyone that needs self storage read the whole contract asking questions understand their policy for insurance and get backup insurance for your personal property and you will not regret doing anything Thank you also I need to get smaller unit cause the unit is to big.

The manager at this facility is very… The manager at this facility is very polite and professional. Got me in and out quickly. The only feedback I have is for the call center, when renting units, a better knowledge of the facility would be helpful. I unknowingly rented a space that was unmarked so when I arrived after hours I spent an hour trying to find it.

Awesome Self-Storage in Longview When we got the storage unit back in August, Valerie at the Longview E. Marshall location was very knowledgeable and helpful and got us the perfect size. We only needed it for as few months, so when I went to cancel it the office was closed. I called another the location on Loop 281 in Longview and Mona took care of everything. She was also amazing! We were very impressed with both the cleanliness of the office, the selection of units, and the wonderful employees at both Longview locations!

I really enjoyed the ease of and peace… I really enjoyed the ease of and peace of mind that the local rep provided to me, Shelia Hill McIntyre did an above and beyond job with helping me last minute. She showed me empanthy and she sounded like she really cared that I understood everything. Kudos to this outstanding employee.