Abysmal service, zero accountability. My wife and I contracted this company to move our household items from Oakland, CA to Dundee, Scotland. We didn’t think the price for the move was too bad, and the 3-month timetable seemed fair. It ended up taking them 10 months to deliver anything, many of our items were smashed to bits when we received them, and they ended up charging us an additional $1000 to get our items off the dock. We ended up going back and forth with their “Customer Service” department about all this. We were eventually offered $400 in recompense, provided we sign a “settlement agreement” freeing them from all legal liability for the late delivery and damages, and restricting us from commenting publicly on their staggeringly poor service. I don’t like being held over a barrel like that, so here we are. In any case, if you decide to go with this company, maybe don’t ship anything that’s too important to you, or that you want to see again any time soon.

Impressed These guys did a great job moving us from Oakland to London. Whole staff was very professional, their communication really helped alleviate a lot of stress. They were on time and ready to go for the date we had set to move. They were able to move some very heavy antique furniture (that we were worried about) without a problem at all. Everything arrived just over a month later with zero damage. Super impressed that this all worked out the way it did!

Seamless Transition We've been saving and planning to move to Paris for over a year now and it was finally time. Schmidt gave us the best options of the bunch. They were quite responsive as well. The crew that they sent were very nice, efficient and prompt. They were able to execute this move without adding any stress or confusion to this situation. Once we began working with them it was a seamless. That's very hard to find with international movers.

Simply I confirm that this is a company… Simply I confirm that this is a company to avoid. A lot of hidden cost and a very poor service. They damaged a very expensive carpet and they simply offered to pay $0.60 per pound. Very unprofessional people!

They Kept Every Promise Everything arrived within the promised estimated time & I never got asked for any additional payments. We paid upfront and money was never spoken of again. It definitely felt a bit weird paying thousands to work with a company we've never used before but at the end of the move... it honestly felt like a steal. They relocated so much stuff for us and everything arrived in perfect condition. One of the movers even labeled boxes that we forgot to label ourselves.