Kele Todd
GBAbysmal service, zero accountability. My wife and I contracted this company to move our household items from Oakland, CA to Dundee, Scotland. We didn’t think the price for the move was too bad, and the 3-month timetable seemed fair. It ended up taking them 10 months to deliver anything, many of our items were smashed to bits when we received them, and they ended up charging us an additional $1000 to get our items off the dock. We ended up going back and forth with their “Customer Service” department about all this. We were eventually offered $400 in recompense, provided we sign a “settlement agreement” freeing them from all legal liability for the late delivery and damages, and restricting us from commenting publicly on their staggeringly poor service. I don’t like being held over a barrel like that, so here we are. In any case, if you decide to go with this company, maybe don’t ship anything that’s too important to you, or that you want to see again any time soon.
Toni Dixon
GBWell deserved 5 stars Found them after doing about 10 hours of research online. They have all the connections and know how to make a move to Europe an easier task than it seems. I ran into almost no problems with my move to Edinburg. I'm new to international shipping so the only downside I saw was how long it takes for you to get your stuff. Nearly a month. After calling around to verify if that's legit I found out that it was. So they still deserve 5 stars for how great the service was.
Jodie Wallis
GBConsistent I've done two moves with Shmidt now. One where they helped me crate a few items and move them. And another time to move just a state away. Customer service is very personable and I think that's important when dealing with a business. I judge most companies based on consistency not just service. After paying for their services twice and getting a great experience both times I'm very comfortable recommending this place to others.
Brian Stevens
GBImpressed These guys did a great job moving us from Oakland to London. Whole staff was very professional, their communication really helped alleviate a lot of stress. They were on time and ready to go for the date we had set to move. They were able to move some very heavy antique furniture (that we were worried about) without a problem at all. Everything arrived just over a month later with zero damage. Super impressed that this all worked out the way it did!
Judith Sloan
GBThey Were Worth It. I really liked Schmidt International because it was a different type of operation than your regular cookie cuter moving company. In my moving history I've always gotten hit with an additional fee. It was either a gas fee, or an hourly addition for the movers. There was always something. With Schmidt I had a clear understanding of exactly the price the whole time. They set it up so there was no confusion. Not guessing games or tricks to get me in the door. They were honest hardworking and gave a couple updates each week while my shipment headed to Frankfurt, Germany. In short, this was one mover that was actually worth the amount I spent.