Brian Stevens
GBImpressed These guys did a great job moving us from Oakland to London. Whole staff was very professional, their communication really helped alleviate a lot of stress. They were on time and ready to go for the date we had set to move. They were able to move some very heavy antique furniture (that we were worried about) without a problem at all. Everything arrived just over a month later with zero damage. Super impressed that this all worked out the way it did!
AC
FRAvoid at all costs, company unable to deliver items overseas Contracted Schmidt International Shipping for an overseas residential move from Boston to London. Initial exchanges and pick up of items went very smoothly on July 19th, 2021 with an estimated delivery window of around 10 weeks. Company seemed knowledgeable and handled tax documents carefully. But.. Fast forward to February 2022 and the shipment is yet to be delivered. It’s been more than 7 months and we are yet to receive our furniture pieces, clothes and personal belongings. As it is easy to understand, we experienced significant issues caused by this delay which made the overseas move of the family extremely difficult and significantly more costly than intended as we had to buy a lot of items again. While the international fret sector is experiencing unprecedented shortages, Schmidt international seems to have very little bargaining power to get their customers’ belongings loaded on ships. They failed to load the container on two different ships and had to eventually hand it over to a larger company/fret forwarder with presumably better access to ships. While communication was maintained, we had very little to no clarity on expected timelines following the first two failed attempts to load the container. Last issue to date now that the container finally reached a port in the UK, a new company we never dealt with is requesting an additional payment to deliver to the 3rd floor (!!) The entire situation is simply unacceptable and I would recommend avoiding Schmidt at all costs and sticking to larger companies.. Update March 2022: We were charged additional docking fees of 132usd as the shipment incurred charges when docked in New York for several months..
Jimmy Hales
INThey Kept Every Promise Everything arrived within the promised estimated time & I never got asked for any additional payments. We paid upfront and money was never spoken of again. It definitely felt a bit weird paying thousands to work with a company we've never used before but at the end of the move... it honestly felt like a steal. They relocated so much stuff for us and everything arrived in perfect condition. One of the movers even labeled boxes that we forgot to label ourselves.
Madison Stetson
GBMoney Spent Wisely. Found this business off google search originally and reached out for pricing. This was obviously a much more involved process than a regular move. I gathered as much info as I could over the phone from them. No matter where you go it's still going to be in the thousands to get re-situated in the U.K. I was more concerned about the service and arrival time. Ended up saving a little more using their shared carrier option. The timing and communication was handled well. The information provided never changed. The pricing was taken care of prior to the delivery with no additional charges added later on.
Salvatore Massaro Massaro
ITSimply I confirm that this is a company… Simply I confirm that this is a company to avoid. A lot of hidden cost and a very poor service. They damaged a very expensive carpet and they simply offered to pay $0.60 per pound. Very unprofessional people!