I rented several storages in different… I rented several storages in different states. For example in North Carolina here in Beaumont and vidor tx but purely storage help me on a way that I know I will recommend it to anyone. BY coincidence I met on a job site a owner of a different storage place and he offer me to move to his storage in other words he told me a give u a better price. My response to him was Thank you but no because I am so please with purely storage staff and location

I have rented from Purely Storage for a… I have rented from Purely Storage for a few years. My unit was broken into maybe January 2023. Purely Storage was bought by a different company. When it was time to do my Insurance claim Issues started coming about pertaining to my documents needed for my claim. If there are cameras everywhere and management in the office, and they are not watching the cameras, they should be watched daily even the next day from the previous day to ensure Customers Items are stored properly. It is a inside job done about someone stealing Customers Items, its sad that Customers Units are broken into and the Purely Storage knows about it and never does anything about it. Break-Ins has been an Issue with this Company, nothing has been done about it. This company needs to be shut done for ever. I will never rent there or refer anyone to use their services. Be aware of using them for storage purposes.

Look For storage elsewhere The only reason I gave this place 2 stars is because the manager, Dodie was AWESOME. She made everything easy and we communicated well, and she was empathetic to our situation of moving from out of state. HOWEVER, This storage facility is infested with mice and homeless people. Our belongings were covered with mice feces after only being stored for a short time. We stopped in frequently to move and store things and there was always homeless people lurking, hanging out or sleeping in the stair well areas, and a few times we could even hear them fighting. I did not feel safe coming and going especially late at night and when I was alone with my 2 small children. It borders a pretty rough area of town. and sits next to a huge open desert (Explaining the mice?) Anyway, I would not use this place again. Over half of our stuff had to be thrown out because of rodent damage.

Clean safe and accessible. Crazy old lady. The units are clean and well maintained. Great hours. Always accessible and I’d have stayed with my original 5 star review if it wasn’t for the coldness of the staff. They weren’t the worst, Just cold. Specifically the older women who works mornings. If you like being judged and glared at for no reason by old women i recommend going in the morning. You won’t be disappointed. Very obnoxious and hovered uncomfortably anytime I was there bringing things in or out during my move to my new home. Literally would drive her little white car to my unit to criticize my parking while I was the only customer at the property. It’s not like I’m some creep. Or inconveniencing anyone, or messy or late with my payment ever, so it was just super uncomfortable. She alone is why I bought my own shed and built it in my own yard. So I guess I should thank her for pissing me off because it’s nice having my stuff here. But hey, maybe it was just me idk.

Dishonest people who work there Dishonest people who work there. Lots of people live in there storage unit and will rob you blind. Management is high on some type of narcotics and will steal your debit information if you give too much of your own personal information. I am currently filing a lawsuit.