Tamara Wright Chavez
GBStill better than Uhaul storage prices.... The facility is extremely clean and the staff is friendly. My problem is that I rented 2 storage units within days of each other and when we tried to sync the due dates for the payments, it didn't allow for the 1st 2 months's discount. Frustrating.
Elaina
GBLook For storage elsewhere The only reason I gave this place 2 stars is because the manager, Dodie was AWESOME. She made everything easy and we communicated well, and she was empathetic to our situation of moving from out of state. HOWEVER, This storage facility is infested with mice and homeless people. Our belongings were covered with mice feces after only being stored for a short time. We stopped in frequently to move and store things and there was always homeless people lurking, hanging out or sleeping in the stair well areas, and a few times we could even hear them fighting. I did not feel safe coming and going especially late at night and when I was alone with my 2 small children. It borders a pretty rough area of town. and sits next to a huge open desert (Explaining the mice?) Anyway, I would not use this place again. Over half of our stuff had to be thrown out because of rodent damage.
Bridget Dunn
GBI have rented from Purely Storage for a… I have rented from Purely Storage for a few years. My unit was broken into maybe January 2023. Purely Storage was bought by a different company. When it was time to do my Insurance claim Issues started coming about pertaining to my documents needed for my claim. If there are cameras everywhere and management in the office, and they are not watching the cameras, they should be watched daily even the next day from the previous day to ensure Customers Items are stored properly. It is a inside job done about someone stealing Customers Items, its sad that Customers Units are broken into and the Purely Storage knows about it and never does anything about it. Break-Ins has been an Issue with this Company, nothing has been done about it. This company needs to be shut done for ever. I will never rent there or refer anyone to use their services. Be aware of using them for storage purposes.
Glenda
GBI am so pleased with my choice in… I am so pleased with my choice in picking Purely Storage. Dannell is super professional and courteous. The place is always immaculate and smells so good. Also during this stressful time, I really appreciate what they did for their customers..I intend to recommend them to all my friends that seek storage places.
Marlene Englin
GByuccavalley storage I would like to voice my opinion about PURELY STORAGE in Yucca Valley. I have always had friendly and professional service, anytime there is a problem of any kind Ashley is always there to lend a helping hand if she can. I really appreciate her attitude when in this day and age people can be so rude.