Rat Infested Rat Infested - The Beaumont location is rat infested and taking their time with resolving the issues. Once I initially reported the problems with the unit the staff stated that they will take care of the unit and possibly speak to the owner's unit next to mine. Month later we returned to check on the unit, the hole between my unit and the unit next to mines was not fixed and rat droppings were everywhere. Spoke to office workers and they did not even know the start of how I should file a claim.

Sucks They are sums they kept telling I was OK I did not have the money I was in a bad spot and did not get any cash that mouth I called the lady and she saidbthat she will work with is it will be OK I was cool I did not want to lose my kids stuff and then the next call ingot like a week late was them saying we are selling your storage if you don't have like 256 and some I was I just talk to someone about is and I was OK .they where like we don't know who you talk to someone this is what it is .so all comes down I lost my kids and my stuff they wouldn't even let me get my kids pic and baby stuff out of it

Clean safe and accessible. Crazy old lady. The units are clean and well maintained. Great hours. Always accessible and I’d have stayed with my original 5 star review if it wasn’t for the coldness of the staff. They weren’t the worst, Just cold. Specifically the older women who works mornings. If you like being judged and glared at for no reason by old women i recommend going in the morning. You won’t be disappointed. Very obnoxious and hovered uncomfortably anytime I was there bringing things in or out during my move to my new home. Literally would drive her little white car to my unit to criticize my parking while I was the only customer at the property. It’s not like I’m some creep. Or inconveniencing anyone, or messy or late with my payment ever, so it was just super uncomfortable. She alone is why I bought my own shed and built it in my own yard. So I guess I should thank her for pissing me off because it’s nice having my stuff here. But hey, maybe it was just me idk.

The storage unit was apparently… The storage unit was apparently recently treated for bugs and rodents... The problem is, that in this particular unit is a large area of a sticky gooey (and probably poisonous) substance that we could not simply remove... We had to cover over it as best we could to safely store our belongings.

yuccavalley storage I would like to voice my opinion about PURELY STORAGE in Yucca Valley. I have always had friendly and professional service, anytime there is a problem of any kind Ashley is always there to lend a helping hand if she can. I really appreciate her attitude when in this day and age people can be so rude.