Joke and a scam… Tell me why I pay 100 dollars a MONTH for a storage unit, cameras all over, and yet my unit had been robbed three separate times. Owners don’t care, and won’t be bothered to look at the cameras, this storage unit it a joke, you’d be safer storing your belongings under an I-10 underpass. If I could give negative stars, I would. This whole operation is a scam and a joke. Highly DON’T recommend.

I am so pleased with my choice in… I am so pleased with my choice in picking Purely Storage. Dannell is super professional and courteous. The place is always immaculate and smells so good. Also during this stressful time, I really appreciate what they did for their customers..I intend to recommend them to all my friends that seek storage places.

Rat Infested Rat Infested - The Beaumont location is rat infested and taking their time with resolving the issues. Once I initially reported the problems with the unit the staff stated that they will take care of the unit and possibly speak to the owner's unit next to mine. Month later we returned to check on the unit, the hole between my unit and the unit next to mines was not fixed and rat droppings were everywhere. Spoke to office workers and they did not even know the start of how I should file a claim.

Great pricring with excellent customer service. Purely Storage has the best prices in town. I reserved on line during the rainy season. I called in prior to arrival and the gal advised me that she swapped me into a different unit as the one assigned had a leak. Fast rental process. Well informed of key rules. Cane in a few weeks later with a question and was informed of a recent tenet mailer which notified benifit attached to the insurance available to purachase through the office. Very friendly group.

Dishonest people who work there Dishonest people who work there. Lots of people live in there storage unit and will rob you blind. Management is high on some type of narcotics and will steal your debit information if you give too much of your own personal information. I am currently filing a lawsuit.