Vanessa Yates
USSafebound Lures you in with Low Quote Safebound completely took advantage of my (sharp) 86 year old mother. The sales rep, Luke, reviewed her items and my mother sent a video. His quote had 30 small to medium boxes with NO wardrobe boxes. She had a walk-in and double closet full of clothes. He also told my Mom that soft clothes could remain in her dresser. On moving day the movers told us he absolutely would not move loaded dressers! More boxes, this time purchased from them on moving day. The actual cost was 1.5x’s more than the quote!!!! Repeatedly we were told by Luke and Junior in customer service, “5-7 business days” from pick up for delivery. On day 7, the truck still had not left Florida! The customer service manager refused to believe his team could have said these things to us, yet every call is recorded. Of course, we never heard back regarding confirmation of our conversations! Stay away from Safebound they caused tremendous stress and aggravation right up to delivery day!
Jill D'Arpino
USShoddy Company I have written a review on April 14, 2024. As of today they still have not shipped our belongings across country. They are now willing to offer a discount monetarily if I remove the bad review. I will not until I know my things are on their way, and not just being told, I need proof because nothing they say so far has panned out. They do not know me or who I know. Do not use this company!!!!
Bob Bender
USThe worst! The worst!! Anyone Is better. Shabby handling of valuable possessions and inflated contract after the fact.
Bette Knarr
USOur company moved offices within Fort… Our company moved offices within Fort Lauderdale and chose Safebound. Their professionalism stood out. They understood the importance of handling our office equipment and confidential files with care. Everything was moved without a hitch, and their team was incredibly respectful of our workspace. Mike and his team was fantastic from start to finish. No complaints.
Kevin Glenn
USHORRIBLE EXPERIENCE HORRIBLE EXPERIENCE. THESE GUYS ARE DISHONEST MONEY-GRABBERS. ZACK PLAYS THE A-GAME AS A CON ARTIST. THE PRICE ENDED UP MORE THAN DOUBLE THE ESTIMATE. MANY BROKEN ITEMS, SQUASHED BOXES. I COULD WRITE A DISSERTATION ABOUT HOW BAD THE EXPERIENCE WAS AND HOW TOTALLY DISHONEST THEY ARE, BUT TAKE HEED, FIND SOMEBODY ELSE. TERRIBLE EXPERIENCE. Update: Look .. they're asking me to take down this review, saying I'm mixing them up with another company in Canada. NOT TRUE. Safebound in West Palm Beach, FL. AVOID THEM LIKE THE PLAGUE. This is exactly the company we dealt with. AWFUL!