Joe Smith
GBCROOKS Safe Bound Moving and Storage Safe Bound Moving and Storage is the worst. Dont believe they're fake reviews that the algorithms have detected as fraudulent and all coming from the same IP Address. Safe Bound Movers are CRIMINALS ! When they were in Canada the police raided their office and arrested them for criminal business practices . BEWARE, BEWARE, BEWARE !!!!! A number of non-genuine reviews for this business originated from the same IP address and/or the same computer, which may mean that someone was trying to artificially influence this business's rating. Our review filter is still working, but this apparent effort to mislead visitors was big enough for us to take additional steps to notify consumer
Fernando Medeiros
GBWhen I first spoke with Patrick he… When I first spoke with Patrick he seemed to be a decent nice guy! My problem started when a sub contractor called me and told me that I needed another deposit. So i told them just to use the my CC on file! They than told me No credit card cashier check or cash! I called Safebound and I asked to speak with Patrick some girl in office told me that he wasn't there a (LIE). Another guy claimed to be the top manager under the owner became a big jerk on a Power trip! This peace of crap made my life hell the day that I was supposed be moving! I never in my life been treated like this! He a complete jerk! To me HOGWASH! RUN FOR THE HILLS DO NOT HIRE THIS JERKS! Once you sign and do a deposit it is all over for you!!
imashu shuman
GBThe only think worse than the job the… The only think worse than the job the did is the way they treated me afterwards. They literally pretended to want to solve a dispute and GHOSTED ME LIKE MIDDLE SCHOOLERS. Like cowards. Paid for a full service and my husband ended up having to help the single mover who showed up
Ishmael P
GBBad business, decent people Imagine hiring a babysitter through an agency for $20 / hour for your 9 month old baby. Once you’re out having fun (and have already paid a deposit), the babysitter calls to inform you that the baby has soiled himself, and it’ll be $5 to change the diaper (even though you have diapers) and $10 if there’s poop inside it. Furthermore, once it’s time to eat, they’ll charge separately for heating the meal you’ve already prepared, feeding the baby, and burping him. When you call the support line for the agency and argue that you’re paying them $20 / hour and it should be included, a customer service representative informs you its company policy, and their hands are tied. Moreso, somewhere deep in your contract, you’ve already agreed to this fee structure. Unfortunately because it’s your baby and you love him, you’re forced to pay these exorbitant fees, lest he go hungry, remain dirty, or choke. It’s not the customer service rep’s fault - heck, it’s not even the babysitter’s fault. It’s the company that set these rules. This sums up my experience dealing with Safe Ship moving. They tell you one thing and promise you peace of mind, but in the fine print, you’re going to pay a lot more. I'd prefer they just raise their rates so there's no surprises. Trying to work with customer service and various managers has been akin to trying to get a deaf, one-legged dog to clap - it’s impossible, and I feel stupid for having tried. They can’t hear you, can’t understand you, and even if they could, they can’t help you. I would rather attempt to teach a quadruple amputee sign language than to work with this company again. 2 out of 5 stars because my stuff still got delivered.
TRICIA MURRAY
GBPIRATES! PIRATES!! They will be soo courteous and professional as they give you a very reasonable, lowball estimate and take your Non-Refundable deposit. The day they show up to move you, all bets are off. The price of your move will increase exorbitantly. Mine went from $7K to $17K!! Now you’re stuck. Pay or lose your deposit and be left without a mover on your moving day! As if that is not bad enough, your final payment is due in cash or a money order. The system is designed to rob you! Oh and they will beat the hell out of your furniture and not assemble anything. Don’t be a victim. This is a ROGUE mover!!