Hugo Ramirez
GBHad a great experience with Safebound Had a great experience with Safebound. West Palm Beach to Jupiter. Highly recommend and would 100% use them again. Best local movers I have ever used. Had a terrible experience last year with a crew in Miami.
Bette Knarr
GBOur company moved offices within Fort… Our company moved offices within Fort Lauderdale and chose Safebound. Their professionalism stood out. They understood the importance of handling our office equipment and confidential files with care. Everything was moved without a hitch, and their team was incredibly respectful of our workspace. Mike and his team was fantastic from start to finish. No complaints.
William Gross
GBBand of Theives Absolutely one of the many bandit in moving. Hold you hostage and demand thousands more. Heirlooms damage, no payment with in house insurance. If you are smart, steer clear.
Ishmael P
GBBad business, decent people Imagine hiring a babysitter through an agency for $20 / hour for your 9 month old baby. Once you’re out having fun (and have already paid a deposit), the babysitter calls to inform you that the baby has soiled himself, and it’ll be $5 to change the diaper (even though you have diapers) and $10 if there’s poop inside it. Furthermore, once it’s time to eat, they’ll charge separately for heating the meal you’ve already prepared, feeding the baby, and burping him. When you call the support line for the agency and argue that you’re paying them $20 / hour and it should be included, a customer service representative informs you its company policy, and their hands are tied. Moreso, somewhere deep in your contract, you’ve already agreed to this fee structure. Unfortunately because it’s your baby and you love him, you’re forced to pay these exorbitant fees, lest he go hungry, remain dirty, or choke. It’s not the customer service rep’s fault - heck, it’s not even the babysitter’s fault. It’s the company that set these rules. This sums up my experience dealing with Safe Ship moving. They tell you one thing and promise you peace of mind, but in the fine print, you’re going to pay a lot more. I'd prefer they just raise their rates so there's no surprises. Trying to work with customer service and various managers has been akin to trying to get a deaf, one-legged dog to clap - it’s impossible, and I feel stupid for having tried. They can’t hear you, can’t understand you, and even if they could, they can’t help you. I would rather attempt to teach a quadruple amputee sign language than to work with this company again. 2 out of 5 stars because my stuff still got delivered.
Vanessa Yates
GBSafebound Lures you in with Low Quote Safebound completely took advantage of my (sharp) 86 year old mother. The sales rep, Luke, reviewed her items and my mother sent a video. His quote had 30 small to medium boxes with NO wardrobe boxes. She had a walk-in and double closet full of clothes. He also told my Mom that soft clothes could remain in her dresser. On moving day the movers told us he absolutely would not move loaded dressers! More boxes, this time purchased from them on moving day. The actual cost was 1.5x’s more than the quote!!!! Repeatedly we were told by Luke and Junior in customer service, “5-7 business days” from pick up for delivery. On day 7, the truck still had not left Florida! The customer service manager refused to believe his team could have said these things to us, yet every call is recorded. Of course, we never heard back regarding confirmation of our conversations! Stay away from Safebound they caused tremendous stress and aggravation right up to delivery day!