William Gross
GBBand of Theives Absolutely one of the many bandit in moving. Hold you hostage and demand thousands more. Heirlooms damage, no payment with in house insurance. If you are smart, steer clear.
Ishmael P
GBBad business, decent people Imagine hiring a babysitter through an agency for $20 / hour for your 9 month old baby. Once you’re out having fun (and have already paid a deposit), the babysitter calls to inform you that the baby has soiled himself, and it’ll be $5 to change the diaper (even though you have diapers) and $10 if there’s poop inside it. Furthermore, once it’s time to eat, they’ll charge separately for heating the meal you’ve already prepared, feeding the baby, and burping him. When you call the support line for the agency and argue that you’re paying them $20 / hour and it should be included, a customer service representative informs you its company policy, and their hands are tied. Moreso, somewhere deep in your contract, you’ve already agreed to this fee structure. Unfortunately because it’s your baby and you love him, you’re forced to pay these exorbitant fees, lest he go hungry, remain dirty, or choke. It’s not the customer service rep’s fault - heck, it’s not even the babysitter’s fault. It’s the company that set these rules. This sums up my experience dealing with Safe Ship moving. They tell you one thing and promise you peace of mind, but in the fine print, you’re going to pay a lot more. I'd prefer they just raise their rates so there's no surprises. Trying to work with customer service and various managers has been akin to trying to get a deaf, one-legged dog to clap - it’s impossible, and I feel stupid for having tried. They can’t hear you, can’t understand you, and even if they could, they can’t help you. I would rather attempt to teach a quadruple amputee sign language than to work with this company again. 2 out of 5 stars because my stuff still got delivered.
Davide McEntyre
GBQuick downtown to downtown move Quick downtown to downtown move. Guys were great. Trust your instincts. Thank you Patric for setting this up for me
Kevin Glenn
GBHORRIBLE EXPERIENCE HORRIBLE EXPERIENCE. THESE GUYS ARE DISHONEST MONEY-GRABBERS. ZACK PLAYS THE A-GAME AS A CON ARTIST. THE PRICE ENDED UP MORE THAN DOUBLE THE ESTIMATE. MANY BROKEN ITEMS, SQUASHED BOXES. I COULD WRITE A DISSERTATION ABOUT HOW BAD THE EXPERIENCE WAS AND HOW TOTALLY DISHONEST THEY ARE, BUT TAKE HEED, FIND SOMEBODY ELSE. TERRIBLE EXPERIENCE. Update: Look .. they're asking me to take down this review, saying I'm mixing them up with another company in Canada. NOT TRUE. Safebound in West Palm Beach, FL. AVOID THEM LIKE THE PLAGUE. This is exactly the company we dealt with. AWFUL!
Bob Bender
GBThe worst! The worst!! Anyone Is better. Shabby handling of valuable possessions and inflated contract after the fact.