DOROTHY MERKEL
GBWe contracted Executive Van Lines in… We contracted Executive Van Lines in Nov. of 2021. we thought all was good. We didn't read all the fine print shame on us. We did not realize this is a brokage. This was a cross country move. They sub-contract it to a trucking co. Who picks up your stuff. They picked up our belongings on 5/27/2022. We gave the driver our new address. It wasn't till July 10th that we got a partial delivery and Aug. 6th that we got the final delivery. There were broken and missing items. When you call Executive Van Lines to find out what's going on you are put on hold for hours than disconnected more times than I can count. If you are lucky enough to get a representative, they have no answers.
Carina Qi
GBTerrible Scam Company!! Terrible Scam Company!!! They are just moving brokers that want you to keep paying more money. They don't do refunds even you want to cancel the service 7 days ahead, on the pick up day the carrier blackmailed me for an extra $800 as a shuttle fee, After a month of waiting (picked up on May 24, estimated delivery date should be June 11, Now is June 28) I tried to reach out to their customer service a few times, but every time they put me at least 2 more hrs waiting, then told me they can not get any response from the carrier, they don't know where my items are now and can't give me estimated delivery date. Everyone should avoid this scam company! they do not care your items at all! this terrible company will get a lawsuit someday!
Warren barr
GB10/10 service 10/10 service, was not the cheapest but they did what they promised, didn't charge hidden fees. Very upfront. The other companies just wanted my money they wanted to move me. Mark Anderson the representative that took care of my move made the whole experience so much easier and was very informative he removed the stress of this experience and I thank him for his help!😄🙌💯
Mackenzie
GBDo not hire Executive Van Lines as your… Do not hire Executive Van Lines as your moving broker. We did and they hired a company who has been holding our items for over 2 months and still won’t confirm the location of our items or when we will get them. We have been lied to several times and the story constantly changes from a van breaking down, to being involved in an accident, to being in a warehouse in Jersey and now apparently it’s just been sitting in a warehouse in Las Vegas. We requested them to have a driver send pictures of our items upon his arrival and they said they would. No pictures have been sent and they are ignoring our calls. Executive has not helped us resolve this. They just keep telling us that the moving company, Dynamic Movers, are responsible and will keep us updated with any changes. I can NOT recommend this company to anyone.
Gordon McKendry
GBWorst scammers ever Worst scammers you could ever want to deal with. By the time I connected the dots it was too late to get back my exorbitant deposit, even though these bandits hadn't actually done anything to justify keeping my hard-earned money. I am only getting started spreading the word on these con artists. I gave them fair warning, but they elected to keep my money.