SCAM Do not give this company your bank info. They will immediate draft you and become unresponsive. I put down a deposit for a move and called back to cancel within 24hr as stated in the contract for refundable cancellation. It’s been more than 2 months and this so called company refuses to give me my refund. I’ve called and emailed several times, each time being told LIES. This company doesn’t operate with any ethics and will ghost you ASAP when you put down deposit.

Brokers, not movers, my move tube we into an very expensive nightmare. They are just unethical brokers who sell your jobs to senconfary market. They first quote you a price to lure you into a deposit which you can not get back after 4 days, of course, they would not tell you the fine prints hidden in the contract. If you schedule the moving date with their movers, be prepared they may not show up and we have that happened to us without even notifying us. When their contractors did came, be prepared for a sticker shock! When their contracted mover came, they demanded a payment that was almost twice of the original quote they gave you at the beginning. Finally, the the goods finally arrived, be prepared for some missing items and broken items.

And the lies continue along with no… And the lies continue along with no accountability on their end. I have been waiting over 2wks to receive a refund in which I was told it would be expedited within 5-7 days. I will continue to leave bad reviews on every review site about this janky company and their poor business practices. They take all of the time to reel you in but once you have taken the bait and you have paid your money no one is available, there’s absolutely no communication. And now customer service hangs up on me every time I call in asking about my money. I am left with no other choice but to seek legal cancel which is really ridiculous

I called executive to get a quote and… I called executive to get a quote and just couldn’t understand why they were so much more expensive than everyone else. After reading reviews of other companies I saw why and I’m glad I paid the extra money to with them. My price went up when I called back to book but that was to be expected. Move went very well zero headache considering I was moving 2000 miles. Will be recommending to all my friends and family

3 outstanding employees I spoke with Justin in the call center, I didn't get his last name, but he has a southern twang to his voice, he was so sweet and helpful!! I also spoke with Rebecca in cancellations, which let's be honest, probably isn't a fun job, but she was super polite and professional and kind and understanding and efficient!! And your sales rep, Tye Scott is an absolute doll. He made the whole customer experience so easy and comfortable. He took his time helping me understand, and provided a few wholesome laughs along the way (and we all know the world needs those!) I feel awful about having to cancel my reservation, which likely impacted his ability to collect commission for the time he spent helping me. You've selected some fantastic individuals for your team. You should be very proud and willing to give raises, they work hard and it shows!!