I would give a zero if I could I would give a zero if I could. I moved April of 2022 This is a moving broker and our intitial quote was $15,450 when all was said and done our move was $37,000. There was nothing we could do because they had our stuff. From the packers to the transport to the delivery of our belongings, everyone said it would cost more. I was told by the original person I talked to that my price wouldn’t change. My stuff would not go into storage it would go straight to my new location. I asked all the right questions about it being a moving broker and was lied to all the way. I could have sold everything I owned and bought new for the price it ended up costing me. I had to buy a ton of stuff to replace what was broken anyway. To unload the truck they just hire random people off the street. I was missing items and totes. Who do you blame so many hands were on our stuff and you have no idea who took it. Beware

And the lies continue along with no… And the lies continue along with no accountability on their end. I have been waiting over 2wks to receive a refund in which I was told it would be expedited within 5-7 days. I will continue to leave bad reviews on every review site about this janky company and their poor business practices. They take all of the time to reel you in but once you have taken the bait and you have paid your money no one is available, there’s absolutely no communication. And now customer service hangs up on me every time I call in asking about my money. I am left with no other choice but to seek legal cancel which is really ridiculous

Having to cancel my account Having to cancel my account, Executive Van Lines went out of their way to help me. They are polite and very helpful in satisfying me and helping with any issues I had . Thank you so much and may God bless you. A very heartfelt thank you to Rebecca!

Worst scammers ever Worst scammers you could ever want to deal with. By the time I connected the dots it was too late to get back my exorbitant deposit, even though these bandits hadn't actually done anything to justify keeping my hard-earned money. I am only getting started spreading the word on these con artists. I gave them fair warning, but they elected to keep my money.

3 outstanding employees I spoke with Justin in the call center, I didn't get his last name, but he has a southern twang to his voice, he was so sweet and helpful!! I also spoke with Rebecca in cancellations, which let's be honest, probably isn't a fun job, but she was super polite and professional and kind and understanding and efficient!! And your sales rep, Tye Scott is an absolute doll. He made the whole customer experience so easy and comfortable. He took his time helping me understand, and provided a few wholesome laughs along the way (and we all know the world needs those!) I feel awful about having to cancel my reservation, which likely impacted his ability to collect commission for the time he spent helping me. You've selected some fantastic individuals for your team. You should be very proud and willing to give raises, they work hard and it shows!!