Worst experience I have had in a very… Worst experience I have had in a very long time. Sales staff unknowledgeable about their own policy. Argumentative supervisors, quick to raise their voice, and also unknowledgeable about their own systems. I will never use their services and will tell everyone I know how bad they are.

This company offers no help or support… This company offers no help or support once you paid the initial deposit and show their true colors. They assign your jobs to rogue truckers who will rip you off. Never responds to emails or calls when you need help. You are left at the mercy of some random truckers. Stay away!

3 outstanding employees I spoke with Justin in the call center, I didn't get his last name, but he has a southern twang to his voice, he was so sweet and helpful!! I also spoke with Rebecca in cancellations, which let's be honest, probably isn't a fun job, but she was super polite and professional and kind and understanding and efficient!! And your sales rep, Tye Scott is an absolute doll. He made the whole customer experience so easy and comfortable. He took his time helping me understand, and provided a few wholesome laughs along the way (and we all know the world needs those!) I feel awful about having to cancel my reservation, which likely impacted his ability to collect commission for the time he spent helping me. You've selected some fantastic individuals for your team. You should be very proud and willing to give raises, they work hard and it shows!!

Horrible experience My furniture was moved from Ohio to New Mexico. This is not a moving company. It is only s broker and they will turn your furniture over to anyone they can find. My furniture was kept in a warehouse in Georga for almost a month. When I finally received it much of it was smashed or missing entirely. The men who delivered it would not identify their company, and they were very threatening. I was charged almost $3000 more than my quote. Executive takes NO responsibility for what they did. And they are legally not responsible because they are brokers. And liars.

On 3/6/22 i asked this company to leave… The GM of Executive Van Lines is the BEST. I previously wrote a negative review and he reached out to me and got the situation resolved. He was open minded and extremely kind. I am very grateful for his help and I recommend this company. A complete professional who cares about doing a good job and keeping consumers happy.