3 outstanding employees I spoke with Justin in the call center, I didn't get his last name, but he has a southern twang to his voice, he was so sweet and helpful!! I also spoke with Rebecca in cancellations, which let's be honest, probably isn't a fun job, but she was super polite and professional and kind and understanding and efficient!! And your sales rep, Tye Scott is an absolute doll. He made the whole customer experience so easy and comfortable. He took his time helping me understand, and provided a few wholesome laughs along the way (and we all know the world needs those!) I feel awful about having to cancel my reservation, which likely impacted his ability to collect commission for the time he spent helping me. You've selected some fantastic individuals for your team. You should be very proud and willing to give raises, they work hard and it shows!!

We contracted Executive Van Lines in… We contracted Executive Van Lines in Nov. of 2021. we thought all was good. We didn't read all the fine print shame on us. We did not realize this is a brokage. This was a cross country move. They sub-contract it to a trucking co. Who picks up your stuff. They picked up our belongings on 5/27/2022. We gave the driver our new address. It wasn't till July 10th that we got a partial delivery and Aug. 6th that we got the final delivery. There were broken and missing items. When you call Executive Van Lines to find out what's going on you are put on hold for hours than disconnected more times than I can count. If you are lucky enough to get a representative, they have no answers.

We had to move from San Diego to… We had to move from San Diego to Houston for my wife's work and went through several other moving options before settling with Executive Van Lines. These guys were so professional. They went through their contract with us over the phone and were able to adapt to some changes that needed to happen right before the move. The whole experience was pretty stress-free with how attentive and service oriented this company was. We had moved before and that was an absolute nightmare. This was literally the easiest move we've ever made. 100% will use again for our next move.

On 3/6/22 i asked this company to leave… The GM of Executive Van Lines is the BEST. I previously wrote a negative review and he reached out to me and got the situation resolved. He was open minded and extremely kind. I am very grateful for his help and I recommend this company. A complete professional who cares about doing a good job and keeping consumers happy.

Brokers, not movers, my move tube we into an very expensive nightmare. They are just unethical brokers who sell your jobs to senconfary market. They first quote you a price to lure you into a deposit which you can not get back after 4 days, of course, they would not tell you the fine prints hidden in the contract. If you schedule the moving date with their movers, be prepared they may not show up and we have that happened to us without even notifying us. When their contractors did came, be prepared for a sticker shock! When their contracted mover came, they demanded a payment that was almost twice of the original quote they gave you at the beginning. Finally, the the goods finally arrived, be prepared for some missing items and broken items.