This was the text I received from this… This was the text I received from this company.. is that not the first sentence? what part of that indicates I want you on your phone while your driving? I mean, you had 17 hours to read it before you responded and that's what you get out of it? I'll chalk this up as a hungover read. Rehydrate, do your homework. And get back at me. Or don't. Find out the hard way. It matters little to me.

I must follow your instructions fairly I must follow your instructions fairly, correctly and constructively. I use 5 stars to describe the service I received from you. Everything was awesome!

Do not use United Pro Van Lines!! Do not use United Pro Van Lines!!! It is a complete scam set up. They will quote you a number and then the mover will load over half your stuff and then say due to space it will be xx higher amount by thousands. I actually had significantly less furniture items than what was originally quoted. Once they have your stuff they have you cornered. Again do not use this company…absolutely horrible experience.

Awesome customer service! In my experience this a great Moving Company! We moved from Minnesota to Texas! We started with a POD thinking that was our best bet but custom service didn’t help my husband figure out what size he truly needed and we ended up filling quite gas and still had items left and we ended up have more items that went to our son’s house while we waited two weeks before made the actual move! I started looking for ways to move the rest of the stuff and received a call from United Pro Lines and they gave me a fair quote. They came and picked up the items. Very pleased! We will use them again!

Lies and no communication The original guy I talked to on the phone lied about multiple things. He said this was his personal number I could call any time of day and night if I had any questions. It was just the number to the office and I never heard from this man again. He said the quote he gave me would not change under any circumstances, which it did it increased by $800. If he would have just been honest in the beginning about this stuff it would have been no problem, why all the lies? We had only hours notice for both pickup and drop off despite multiple calls to the company to ask for a time frame. They were also deceiving on the phone about the insurance policy, it is only $0.60 per pound. They lost our vacuum cleaner, the shelves for one of our bookshelves, and a laundry hamper. Because these do not weigh very much we will get pennies for them despite the total value being a couple hundred bucks to replace.