Frank
GBGreat Service at a Great Price! Overall Great Experience. After shopping around to find our perfect mover, and weighing in on different factors, I went with UPVL, and glad I did! They took the most thorough inventory. I could tell they knew what they were doing. Customer service checked up with me a few days from the move and checked the inventory list. Made sure we had everything accounted for. I packed my own boxes, but they did all the heavy lifting. It did take one day longer then I expected for delivery, but customer service, I think his name was Justin, was very helpful and kept me updated. I wont hold that against them because traffic jams do happen. I hope I never move again, but if I do, it will be with United Pro!
Ralph Hanson
GBThank you Thank you for taking the time to explain everything on the phone. It made moving day much better for someone like me.
Connie Trieu
GBI have a statement to make regarding… I have a statement to make regarding this mover company. The worst company I have never deal with ripped off and scam. I spoke with the Broker he quote me the price exactly there is no extra items base on pics ect upon the mover came to pick up the inventories he charged me extra a thousand and demand that if I don’t pay they will not move my inventories so I did contact the broker they have not respond to me at the time. The mover just took of I am from California I wasn’t there so next day I contact Julian the office manager lie and make a statement I canceled how the world I would cancel it’s doesn’t make sense. They didn't refund my money I attempted to contact them they block my number. Before you contact make sure you do yourself a research. They really a scam I wish I can download the evidence the contact
Paula S
GBDo not use United Pro Van Lines out of Ft Lauderdale … Do not use this company united van lines, only contracts this out and the people they contract to are very inexperienced. They will break and lose your stuff and you are just stuck with it. They will say that you’re still up and then not show up for delivery and they say that that’s OK because it’s logistics with the carrier that they decide to give you. WORSE move ever and you will be sorry if you use this company and the way do business. ****I have been advised to file a claim through small claims court. *** Do NOT use this company. You WILL be sorry
akaSAM W
GBHorrible experience Totally untrustworthy. Constant BS. Do not return calls. Con Job from start. NO customer service. 30 days out still can't even get a delivery date. Next call wil be to USDOT. Of course they can't find the customer with my name...more proff of the level of incompetence !!!