Betty Jo Easterday
GBThis place is a rip off do NOT use… This place is a rip off do NOT use them. I got quote to move 22 items 74 pieces they took 5 and said they were full. Charged 250 more for safe of which I gave them the dimensions . When they finally got to new place didn’t put the bed back together and when the couldn’t get a dresser up stairs because they only sent one person on both ends. We took railing down they jumped in truck and left. The place is a scam and will upsell everything. They wouldn’t take mirrors or glass unless we paid extra for them to wrap. One mover which was day labor cussed us out. This is a warning. Do NOT use
cinda garcia
MXPlease DO NOT use this provider Please DO NOT arrange anything with this company. This is a total SCAM. They have the worst customer service and quality service I’ve ever had to deal with. Initial quote doubled, they didn’t comply with packing material at pick up, didn’t asaemble my furniture at delivery, for which I paid over $300. Many of my things got lost or damaged. I am filing a claim with the carrier, but I would’ve NEVER chosen the carrier that United Pro Van Lines used.
Paula S
GBDo not use United Pro Van Lines out of Ft Lauderdale … Do not use this company united van lines, only contracts this out and the people they contract to are very inexperienced. They will break and lose your stuff and you are just stuck with it. They will say that you’re still up and then not show up for delivery and they say that that’s OK because it’s logistics with the carrier that they decide to give you. WORSE move ever and you will be sorry if you use this company and the way do business. ****I have been advised to file a claim through small claims court. *** Do NOT use this company. You WILL be sorry
Antonio Hutchinson
GBAbsolutely Awful!! SHOULD BE SHUT DOWN!!! Absolutely Awful!!! LOOK ANYWHERE ELSE. THIS ENTIRE OPERATION IS A BIG SCAM. ANY POSITIVE REVIEW HERE MUST BE PAID!!! I never write reviews, but I had to make an exception here. If there was an option for negative stars, that's what this joke of a company would deserve. Where do I even begin. Moving from New Jersey to North Carolina and we were given an initial quote of $1600. Upon arrival of the movers, this figure doubled to over $3000. Apparently the moving coordinator we spoke to significantly miscalculated the cubic footage we'd need in order to lock us into a lower price and secure our business. With the arrival of the movers and time constraints, it was basically an ambush. You could either pay the inflated costs or start looking for a different mover at the last minute. We didn't have much of an option. After deciding to bite the bullet and move forward, the truck arrived a few days later. In the original contract and which was reiterated verbally numerous times, this was a door to door service. The movers in NC were now demanding an additional $350 to move the stuff into the apartment. We obviously refused since the abuse had become overwhelming. They left our stuff in the hallway. Never in my life have I felt so violated and disrespected by a company. On every possible level they disappointed.
larry bolton
GBAfter 106 days I have not received my… After 106 days I have not received my deposit refund. Lots of excuses and terrible phone attitude now that I’ve cancelled my order.