Please DO NOT use this provider Please DO NOT arrange anything with this company. This is a total SCAM. They have the worst customer service and quality service I’ve ever had to deal with. Initial quote doubled, they didn’t comply with packing material at pick up, didn’t asaemble my furniture at delivery, for which I paid over $300. Many of my things got lost or damaged. I am filing a claim with the carrier, but I would’ve NEVER chosen the carrier that United Pro Van Lines used.

Run! Do NOT use them! Just getting the insurance claim. Huge Joke! This was the worst, most expensive mistake of my life. Hired them to move my daughter's furniture from ATL to Louisville. The price quoted was enflamed when the movers got here. The moving guys demanded a huge tip or they wouldn't work, then the furniture was held hostage for 21 days. 1/2 delivered and ruined, second 1/2 comes and is totally smashed and pieces missing. They demand cash upon delivery or they won't open the back of the truck. When we see everything is ruined, they say, "Don't worry, we insured it for you." It's insured alright, 60 cents per pound, per item. They ruined $5200 of my daughters things and we're only getting $185 for the claim. Huge disaster!!!

Can’t go lower than a 1 star here and… Can’t go lower than a 1 star here and they do NOT deserve even that. I would NOT recommended these people to anyone ever. From day one it was lie after lie after lie. Ripped me off for over $3000! Lied to me and doubled the original quote price! The mover did nothig but continually rub his crotch and talk to me like I was stupid!

Awesome customer service! In my experience this a great Moving Company! We moved from Minnesota to Texas! We started with a POD thinking that was our best bet but custom service didn’t help my husband figure out what size he truly needed and we ended up filling quite gas and still had items left and we ended up have more items that went to our son’s house while we waited two weeks before made the actual move! I started looking for ways to move the rest of the stuff and received a call from United Pro Lines and they gave me a fair quote. They came and picked up the items. Very pleased! We will use them again!

United Pro Van Line - IT'S A SCAM!! United Pro Van Line, IT"S A SCAM!! They are the moving broker and NOT the actual moving company. The quote they gave us was Bait and Switch!! We took pictures of all the items needed to move and told them to make sure the quote is the exact price we were willing to pay. They quoted us $1800; but when the actual mover showed and told us $3200!! There is a big difference between $1800 and $3200, don't you think? Again, we took pictures of all the items, and send them both text messages and emails to ensure the price is exactly what we agreed on.. We lost $700 and they would not return our deposit. DO NOT USE THEM!! Find a real moving company and NOT Brokers. So MAD.