Great Help! Had to get a quick, emergency move completed right around the holidays. With the holidays around - made it hard to find a group to move me in the time I needed. I was lucky to get on the phone with Tony and he was able to get the info he needed from me and price out the move. Although the pricing was more than I wanted to spend initially- Tony made things very clear and understanding for me as I dont move alot. The pickup went fairly smooth (only because they were about 45 minutes behind schedule, but with it being the day after christmas thats okay with me). The crew got my items swiftly up to Virginia quickly and most importantly- in one piece! Quite a different experience than I have had with movers in the past. Thanks again Tony and the United Pro Van Lines team!

This place is a rip off do NOT use… This place is a rip off do NOT use them. I got quote to move 22 items 74 pieces they took 5 and said they were full. Charged 250 more for safe of which I gave them the dimensions . When they finally got to new place didn’t put the bed back together and when the couldn’t get a dresser up stairs because they only sent one person on both ends. We took railing down they jumped in truck and left. The place is a scam and will upsell everything. They wouldn’t take mirrors or glass unless we paid extra for them to wrap. One mover which was day labor cussed us out. This is a warning. Do NOT use

Lies and no communication The original guy I talked to on the phone lied about multiple things. He said this was his personal number I could call any time of day and night if I had any questions. It was just the number to the office and I never heard from this man again. He said the quote he gave me would not change under any circumstances, which it did it increased by $800. If he would have just been honest in the beginning about this stuff it would have been no problem, why all the lies? We had only hours notice for both pickup and drop off despite multiple calls to the company to ask for a time frame. They were also deceiving on the phone about the insurance policy, it is only $0.60 per pound. They lost our vacuum cleaner, the shelves for one of our bookshelves, and a laundry hamper. Because these do not weigh very much we will get pennies for them despite the total value being a couple hundred bucks to replace.

Run! Do NOT use them! Just getting the insurance claim. Huge Joke! This was the worst, most expensive mistake of my life. Hired them to move my daughter's furniture from ATL to Louisville. The price quoted was enflamed when the movers got here. The moving guys demanded a huge tip or they wouldn't work, then the furniture was held hostage for 21 days. 1/2 delivered and ruined, second 1/2 comes and is totally smashed and pieces missing. They demand cash upon delivery or they won't open the back of the truck. When we see everything is ruined, they say, "Don't worry, we insured it for you." It's insured alright, 60 cents per pound, per item. They ruined $5200 of my daughters things and we're only getting $185 for the claim. Huge disaster!!!

Thank you Thank you for taking the time to explain everything on the phone. It made moving day much better for someone like me.