Awesome customer service! In my experience this a great Moving Company! We moved from Minnesota to Texas! We started with a POD thinking that was our best bet but custom service didn’t help my husband figure out what size he truly needed and we ended up filling quite gas and still had items left and we ended up have more items that went to our son’s house while we waited two weeks before made the actual move! I started looking for ways to move the rest of the stuff and received a call from United Pro Lines and they gave me a fair quote. They came and picked up the items. Very pleased! We will use them again!

Run! Do NOT use them! Just getting the insurance claim. Huge Joke! This was the worst, most expensive mistake of my life. Hired them to move my daughter's furniture from ATL to Louisville. The price quoted was enflamed when the movers got here. The moving guys demanded a huge tip or they wouldn't work, then the furniture was held hostage for 21 days. 1/2 delivered and ruined, second 1/2 comes and is totally smashed and pieces missing. They demand cash upon delivery or they won't open the back of the truck. When we see everything is ruined, they say, "Don't worry, we insured it for you." It's insured alright, 60 cents per pound, per item. They ruined $5200 of my daughters things and we're only getting $185 for the claim. Huge disaster!!!

Can’t go lower than a 1 star here and… Can’t go lower than a 1 star here and they do NOT deserve even that. I would NOT recommended these people to anyone ever. From day one it was lie after lie after lie. Ripped me off for over $3000! Lied to me and doubled the original quote price! The mover did nothig but continually rub his crotch and talk to me like I was stupid!

Do not use United Pro Van Lines!! Do not use United Pro Van Lines!!! It is a complete scam set up. They will quote you a number and then the mover will load over half your stuff and then say due to space it will be xx higher amount by thousands. I actually had significantly less furniture items than what was originally quoted. Once they have your stuff they have you cornered. Again do not use this company…absolutely horrible experience.

Great Help! Had to get a quick, emergency move completed right around the holidays. With the holidays around - made it hard to find a group to move me in the time I needed. I was lucky to get on the phone with Tony and he was able to get the info he needed from me and price out the move. Although the pricing was more than I wanted to spend initially- Tony made things very clear and understanding for me as I dont move alot. The pickup went fairly smooth (only because they were about 45 minutes behind schedule, but with it being the day after christmas thats okay with me). The crew got my items swiftly up to Virginia quickly and most importantly- in one piece! Quite a different experience than I have had with movers in the past. Thanks again Tony and the United Pro Van Lines team!