Catherine
GBUnprofessional and dishonest company Had them move my daughters items from Texas to Connecticut. No communication after pick up then the driver Nash held my daughters items hostage until she paid the “new” charges upfront. Mow the service caller was useless and literally told me to file an insurance claim with the company to get money back, even if there was no damage or missing items. Dishonest and unprofessional. Will never record or use company again.
Janet Thornton
GBVery professional people would use again . No damage handled everything with care. Very good company. Very professional people. Polite on time and worked very well together. I would recommend. Price is very good too. I would use again if I have to .
Raymond Desadier
GBDays late and items short I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.
Bobbi Jo Carter
GBRead the negative reviews and believe… Read the negative reviews and believe them. I personally believe the positive reviews were submitted by employees of the company. Everything negative that people posted about happened to us. This is a pattern. Lowballing the quote then hiking the price, missing and broken furniture, refusing to put boxes and furniture in the appropriate rooms or reassembling anything. This has been a nightmare, and now I’m taking legal action.
DK
GBTotal and complete scam Total and complete scam. Bait and switch from the online seller. Salesman said they are the moving company, not a broker, but they are only a front end seller. I cancelled the move as they wanted to charge me an additional $700 for a mattress and box spring, although I confirmed everything with the rep.