Raymond Desadier
GBDays late and items short I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.
Donna
GBIf I could give zero stars I would If I could give zero stars I would. They took my $500 deposit with a credit card immediately. When the drivers showed up (with no truck), the quote tripled and they wanted cash, Venmo, money order or Cash App. I refused and cancelled. They refuse to return my deposit.
Saish Kadakuntla
GBAwful Experience I recently moved from NC to CA and went with this moving company. They are just awful. 1. They didn't adhere to the price they quoted and charged the extra amount even though there ws only one flight of steps at the destination since the guys who handed over the goods at the destibation are different from this moving company and they had some kind of contract with them 2. They damaged lot of stuff and the boxes which are especially labeled as "Gentle, Handle with care" are also not taken care of 3. They misplaced the screws of the bedframe and they didnt even to bother to assemble the bed and they don't answer to calls and texts 4. Co-ordination and communication was worst. If you think that the price they quote is cheap, you are into trouble.
Arturo Effertz
GBUse them again!! The person I talked with over the phone was terrific. Send me a follow-up email after we speak to confirm the move. Just great service. The movers came on time and went right to work after the initial walk-thru. They were all friendly and very professional. Hiring movers can be an added expense during a move, but it is was worth every penny!!! They moved me ultimately in like two hours. Nothing scratched, nothing broken, and they were courteous to where I wanted things. I will recommend them!
John Adamas
GBUNPROFESSIONAL, UNRESPONSIVE, FRAUD This is the most unprofessional company running a scam and stealing consumers items. As the other review says, once they pick up your goods you will not hear from them. Everyone you had previous contact with will no longer answer calls, emails, texts or anything. Save yourself the headache, stress, and money and pick ANY other company.