Raymond Desadier
GBDays late and items short I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.
DK
GBTotal and complete scam Total and complete scam. Bait and switch from the online seller. Salesman said they are the moving company, not a broker, but they are only a front end seller. I cancelled the move as they wanted to charge me an additional $700 for a mattress and box spring, although I confirmed everything with the rep.
Catherine
GBUnprofessional and dishonest company Had them move my daughters items from Texas to Connecticut. No communication after pick up then the driver Nash held my daughters items hostage until she paid the “new” charges upfront. Mow the service caller was useless and literally told me to file an insurance claim with the company to get money back, even if there was no damage or missing items. Dishonest and unprofessional. Will never record or use company again.
David Parson
GBSuperb! Moving is never an easy task; for me, worst when you're moving solo; often, your mind is all over the place. The A&M Moving Services gave a very reasonable quote, giving us confidence our belongings arrive exactly when needed.
Marva Simonson
GBThey are bait and switch They are bait and switch. I signed an agreement at 4000 to pack and move me. Then 72 hours before the move they said it would be 9000. I fired them and rented a u-haul and did the move for less than 2000. Now I want my 1140 deposit back. They told me to send a cancellation notice to their email. I did that a week ago and they have disappeared off the face of the earth. STAY AWAY FROM THEM