Raymond Desadier
GBDays late and items short I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.
doye lanlehin
GBTHIS COMPANY IS UNTRUTHFUL 1. All the positive reviews are LIESSSS! 2. Notice a pattern as seen in the negative reviews - Give you an estimate, then call you 2 days before agreed date to significantly increase the agreed amount (by this time you are in a tight spot) - If you try to cancel, you lose a huge deposit. 3. I was lucky to have paid with my credit card so i kinda dodged a missile. 4. IF YOU ARE READING THIS.... PLEASE DO NOT USE THIS COMPANY. USING UHAUL OR PENSEKE IS WAY CHEAPER. GOOD LUCK!
Donna
GBIf I could give zero stars I would If I could give zero stars I would. They took my $500 deposit with a credit card immediately. When the drivers showed up (with no truck), the quote tripled and they wanted cash, Venmo, money order or Cash App. I refused and cancelled. They refuse to return my deposit.
Pissed off
GBIf I could give less than one star I… If I could give less than one star I would! I think every piece of furniture I have has been damaged by these unsavory people.The price doubled like most people here are saying and they treated us like we were scum. Money aside from it, they treated me and my belongings like trash. They wait till you're backed into a corner time wise and then they double the price!!! My wife took a picture of the trucks DOT number and I looked it up on FMCSA only 1 truck listed for this company (not A&M by the way) the complaints were same as on this page. Deceptive business practices and damaged items among others.....
DK
GBTotal and complete scam Total and complete scam. Bait and switch from the online seller. Salesman said they are the moving company, not a broker, but they are only a front end seller. I cancelled the move as they wanted to charge me an additional $700 for a mattress and box spring, although I confirmed everything with the rep.