Days late and items short I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.

Not good, costs tripled. … This company basically tripled the price. I agree with other comments they put you in a bind and you have no choice but to go with them. I will say the team that picked up my furniture were fantastic. The team that delivered it were awful. There were two of them, one worked for A&M the other was picked up as a day laborer. He did better than the employee. FAYI was the employee he did not give a care about our belongings seemed like he could not be bothered. Did not want to put furniture together I had to call Mo at dispatch and he had to tell him to do it. My dryer is broken along with some other things. Claim has been filed. The moving costs are horrendous and I will never do it again. DO NOT USE THIS COMPANY the costs will keep going up

Very professional people would use again . No damage handled everything with care. Very good company. Very professional people. Polite on time and worked very well together. I would recommend. Price is very good too. I would use again if I have to .

Terrible moving company!!!! The company is extremely unprofessional… The company is extremely unprofessional and irresponsible. We moved from Texas to Wisconsin. They packer arrived without the supplies I requested and paid for. They wrapped our TVs in our own comforters and then tapped a box around it. One person showed up in the moving truck, unloaded our belongings and told us no one notified him it was a two story house and he would not carry our things to the rooms allocated. His help never arrived, and he ended up placing boxes where ever they fit. Now I’m trying to get compensated for a tv, mattress, lamp and boxes that we didn’t receive. No one provided us with the paperwork to determine if received all of our items in Texas. The company owner sent me a made up inventory list that listed items we didn’t even have.

They are bait and switch They are bait and switch. I signed an agreement at 4000 to pack and move me. Then 72 hours before the move they said it would be 9000. I fired them and rented a u-haul and did the move for less than 2000. Now I want my 1140 deposit back. They told me to send a cancellation notice to their email. I did that a week ago and they have disappeared off the face of the earth. STAY AWAY FROM THEM