Radonna Clark
GBTerrible moving company!!!! The company is extremely unprofessional… The company is extremely unprofessional and irresponsible. We moved from Texas to Wisconsin. They packer arrived without the supplies I requested and paid for. They wrapped our TVs in our own comforters and then tapped a box around it. One person showed up in the moving truck, unloaded our belongings and told us no one notified him it was a two story house and he would not carry our things to the rooms allocated. His help never arrived, and he ended up placing boxes where ever they fit. Now I’m trying to get compensated for a tv, mattress, lamp and boxes that we didn’t receive. No one provided us with the paperwork to determine if received all of our items in Texas. The company owner sent me a made up inventory list that listed items we didn’t even have.
Raymond Desadier
GBDays late and items short I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.
DK
GBTotal and complete scam Total and complete scam. Bait and switch from the online seller. Salesman said they are the moving company, not a broker, but they are only a front end seller. I cancelled the move as they wanted to charge me an additional $700 for a mattress and box spring, although I confirmed everything with the rep.
Catherine
GBUnprofessional and dishonest company Had them move my daughters items from Texas to Connecticut. No communication after pick up then the driver Nash held my daughters items hostage until she paid the “new” charges upfront. Mow the service caller was useless and literally told me to file an insurance claim with the company to get money back, even if there was no damage or missing items. Dishonest and unprofessional. Will never record or use company again.
Jamir Harvey
GBBrilliant Job!! We scrambled, looking for a moving company that could pick us up on short notice, and A&M Moving Services stepped up without question and made it happen. They do not just make it possible to be picked up on the same day, but the move was cheaper working through them than the previous company. They made this move easy and stress-free. I will recommend them!