Bobbi Jo Carter
GBRead the negative reviews and believe… Read the negative reviews and believe them. I personally believe the positive reviews were submitted by employees of the company. Everything negative that people posted about happened to us. This is a pattern. Lowballing the quote then hiking the price, missing and broken furniture, refusing to put boxes and furniture in the appropriate rooms or reassembling anything. This has been a nightmare, and now I’m taking legal action.
Marva Simonson
GBThey are bait and switch They are bait and switch. I signed an agreement at 4000 to pack and move me. Then 72 hours before the move they said it would be 9000. I fired them and rented a u-haul and did the move for less than 2000. Now I want my 1140 deposit back. They told me to send a cancellation notice to their email. I did that a week ago and they have disappeared off the face of the earth. STAY AWAY FROM THEM
Raymond Desadier
GBDays late and items short I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.
Arturo Effertz
GBUse them again!! The person I talked with over the phone was terrific. Send me a follow-up email after we speak to confirm the move. Just great service. The movers came on time and went right to work after the initial walk-thru. They were all friendly and very professional. Hiring movers can be an added expense during a move, but it is was worth every penny!!! They moved me ultimately in like two hours. Nothing scratched, nothing broken, and they were courteous to where I wanted things. I will recommend them!
DK
GBTotal and complete scam Total and complete scam. Bait and switch from the online seller. Salesman said they are the moving company, not a broker, but they are only a front end seller. I cancelled the move as they wanted to charge me an additional $700 for a mattress and box spring, although I confirmed everything with the rep.