Radonna Clark
GBTerrible moving company!!!! The company is extremely unprofessional… The company is extremely unprofessional and irresponsible. We moved from Texas to Wisconsin. They packer arrived without the supplies I requested and paid for. They wrapped our TVs in our own comforters and then tapped a box around it. One person showed up in the moving truck, unloaded our belongings and told us no one notified him it was a two story house and he would not carry our things to the rooms allocated. His help never arrived, and he ended up placing boxes where ever they fit. Now I’m trying to get compensated for a tv, mattress, lamp and boxes that we didn’t receive. No one provided us with the paperwork to determine if received all of our items in Texas. The company owner sent me a made up inventory list that listed items we didn’t even have.
Raymond Desadier
GBDays late and items short I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.
Marva Simonson
GBThey are bait and switch They are bait and switch. I signed an agreement at 4000 to pack and move me. Then 72 hours before the move they said it would be 9000. I fired them and rented a u-haul and did the move for less than 2000. Now I want my 1140 deposit back. They told me to send a cancellation notice to their email. I did that a week ago and they have disappeared off the face of the earth. STAY AWAY FROM THEM
Arturo Effertz
GBUse them again!! The person I talked with over the phone was terrific. Send me a follow-up email after we speak to confirm the move. Just great service. The movers came on time and went right to work after the initial walk-thru. They were all friendly and very professional. Hiring movers can be an added expense during a move, but it is was worth every penny!!! They moved me ultimately in like two hours. Nothing scratched, nothing broken, and they were courteous to where I wanted things. I will recommend them!
Dennis Sharp
GBFearful delivery Crew that picked up was marvelous. Crew that delivered were stoned, did not assemble furniture as promised, and damaged my property and some furniture. Signed as received in good condition simply to get them out of my house, which had to be aired out for hours in northern New York in the dead of winter to get the stench of weed out. Because we signed the delivery paper, the company nor the insurance firm would pay any restitution for the damage done. The delivery crew could not figure out how to get the sofa in the door they were so out of it. They had no tools to reassemble anything and did not even have a cutter to remove the wrapping on the furniture. The experience was bad enough but the $300 plus we spent to repair the damages was insult on top of injury. To top it all, we were never given any of the documents (Bill of lading or inventory sheet) to support our claims. Was that an oversight or intent?