Kim Moschetti
GBDecent Service overall Movers arrived on time and managed to load the truck quickly, sensitive items were covered with thick blankets. Delivery was also on time but there was a bit of a miscommunication regarding the eta, overall the service was decent. Communication could be better !
Dennis Sharp
GBFearful delivery Crew that picked up was marvelous. Crew that delivered were stoned, did not assemble furniture as promised, and damaged my property and some furniture. Signed as received in good condition simply to get them out of my house, which had to be aired out for hours in northern New York in the dead of winter to get the stench of weed out. Because we signed the delivery paper, the company nor the insurance firm would pay any restitution for the damage done. The delivery crew could not figure out how to get the sofa in the door they were so out of it. They had no tools to reassemble anything and did not even have a cutter to remove the wrapping on the furniture. The experience was bad enough but the $300 plus we spent to repair the damages was insult on top of injury. To top it all, we were never given any of the documents (Bill of lading or inventory sheet) to support our claims. Was that an oversight or intent?
Janet Thornton
GBVery professional people would use again . No damage handled everything with care. Very good company. Very professional people. Polite on time and worked very well together. I would recommend. Price is very good too. I would use again if I have to .
Donna
GBIf I could give zero stars I would If I could give zero stars I would. They took my $500 deposit with a credit card immediately. When the drivers showed up (with no truck), the quote tripled and they wanted cash, Venmo, money order or Cash App. I refused and cancelled. They refuse to return my deposit.
Raymond Desadier
GBDays late and items short I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.