Bobbi Jo Carter
GBRead the negative reviews and believe… Read the negative reviews and believe them. I personally believe the positive reviews were submitted by employees of the company. Everything negative that people posted about happened to us. This is a pattern. Lowballing the quote then hiking the price, missing and broken furniture, refusing to put boxes and furniture in the appropriate rooms or reassembling anything. This has been a nightmare, and now I’m taking legal action.
Arturo Effertz
GBUse them again!! The person I talked with over the phone was terrific. Send me a follow-up email after we speak to confirm the move. Just great service. The movers came on time and went right to work after the initial walk-thru. They were all friendly and very professional. Hiring movers can be an added expense during a move, but it is was worth every penny!!! They moved me ultimately in like two hours. Nothing scratched, nothing broken, and they were courteous to where I wanted things. I will recommend them!
Raymond Desadier
GBDays late and items short I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.
iona staddon-pereira
GBNot good, costs tripled. … This company basically tripled the price. I agree with other comments they put you in a bind and you have no choice but to go with them. I will say the team that picked up my furniture were fantastic. The team that delivered it were awful. There were two of them, one worked for A&M the other was picked up as a day laborer. He did better than the employee. FAYI was the employee he did not give a care about our belongings seemed like he could not be bothered. Did not want to put furniture together I had to call Mo at dispatch and he had to tell him to do it. My dryer is broken along with some other things. Claim has been filed. The moving costs are horrendous and I will never do it again. DO NOT USE THIS COMPANY the costs will keep going up
doye lanlehin
GBTHIS COMPANY IS UNTRUTHFUL 1. All the positive reviews are LIESSSS! 2. Notice a pattern as seen in the negative reviews - Give you an estimate, then call you 2 days before agreed date to significantly increase the agreed amount (by this time you are in a tight spot) - If you try to cancel, you lose a huge deposit. 3. I was lucky to have paid with my credit card so i kinda dodged a missile. 4. IF YOU ARE READING THIS.... PLEASE DO NOT USE THIS COMPANY. USING UHAUL OR PENSEKE IS WAY CHEAPER. GOOD LUCK!