Marva Simonson
GBThey are bait and switch They are bait and switch. I signed an agreement at 4000 to pack and move me. Then 72 hours before the move they said it would be 9000. I fired them and rented a u-haul and did the move for less than 2000. Now I want my 1140 deposit back. They told me to send a cancellation notice to their email. I did that a week ago and they have disappeared off the face of the earth. STAY AWAY FROM THEM
Saish Kadakuntla
GBAwful Experience I recently moved from NC to CA and went with this moving company. They are just awful. 1. They didn't adhere to the price they quoted and charged the extra amount even though there ws only one flight of steps at the destination since the guys who handed over the goods at the destibation are different from this moving company and they had some kind of contract with them 2. They damaged lot of stuff and the boxes which are especially labeled as "Gentle, Handle with care" are also not taken care of 3. They misplaced the screws of the bedframe and they didnt even to bother to assemble the bed and they don't answer to calls and texts 4. Co-ordination and communication was worst. If you think that the price they quote is cheap, you are into trouble.
DK
GBTotal and complete scam Total and complete scam. Bait and switch from the online seller. Salesman said they are the moving company, not a broker, but they are only a front end seller. I cancelled the move as they wanted to charge me an additional $700 for a mattress and box spring, although I confirmed everything with the rep.
Pissed off
GBIf I could give less than one star I… If I could give less than one star I would! I think every piece of furniture I have has been damaged by these unsavory people.The price doubled like most people here are saying and they treated us like we were scum. Money aside from it, they treated me and my belongings like trash. They wait till you're backed into a corner time wise and then they double the price!!! My wife took a picture of the trucks DOT number and I looked it up on FMCSA only 1 truck listed for this company (not A&M by the way) the complaints were same as on this page. Deceptive business practices and damaged items among others.....
Raymond Desadier
GBDays late and items short I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.