Catherine
GBUnprofessional and dishonest company Had them move my daughters items from Texas to Connecticut. No communication after pick up then the driver Nash held my daughters items hostage until she paid the “new” charges upfront. Mow the service caller was useless and literally told me to file an insurance claim with the company to get money back, even if there was no damage or missing items. Dishonest and unprofessional. Will never record or use company again.
Saish Kadakuntla
GBAwful Experience I recently moved from NC to CA and went with this moving company. They are just awful. 1. They didn't adhere to the price they quoted and charged the extra amount even though there ws only one flight of steps at the destination since the guys who handed over the goods at the destibation are different from this moving company and they had some kind of contract with them 2. They damaged lot of stuff and the boxes which are especially labeled as "Gentle, Handle with care" are also not taken care of 3. They misplaced the screws of the bedframe and they didnt even to bother to assemble the bed and they don't answer to calls and texts 4. Co-ordination and communication was worst. If you think that the price they quote is cheap, you are into trouble.
John Bradley
GBBait n Switch Bait n Switch….this is their game. Between being told that they are showing at 11am and still trying to change whilst resolving issues, being told that I am to blame for their mis-quote, and the flagrant disregard for any proper business etiquette, it is amazing that this company is still in business….Beware of this scam folk. They will quote cheaper and hold you over a barrel when the truck shows up because you’ve paid a deposit in good faith.
Marva Simonson
GBThey are bait and switch They are bait and switch. I signed an agreement at 4000 to pack and move me. Then 72 hours before the move they said it would be 9000. I fired them and rented a u-haul and did the move for less than 2000. Now I want my 1140 deposit back. They told me to send a cancellation notice to their email. I did that a week ago and they have disappeared off the face of the earth. STAY AWAY FROM THEM
Raymond Desadier
GBDays late and items short I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.