Donna
GBIf I could give zero stars I would If I could give zero stars I would. They took my $500 deposit with a credit card immediately. When the drivers showed up (with no truck), the quote tripled and they wanted cash, Venmo, money order or Cash App. I refused and cancelled. They refuse to return my deposit.
Raymond Desadier
GBDays late and items short I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.
DK
GBTotal and complete scam Total and complete scam. Bait and switch from the online seller. Salesman said they are the moving company, not a broker, but they are only a front end seller. I cancelled the move as they wanted to charge me an additional $700 for a mattress and box spring, although I confirmed everything with the rep.
iona staddon-pereira
GBNot good, costs tripled. … This company basically tripled the price. I agree with other comments they put you in a bind and you have no choice but to go with them. I will say the team that picked up my furniture were fantastic. The team that delivered it were awful. There were two of them, one worked for A&M the other was picked up as a day laborer. He did better than the employee. FAYI was the employee he did not give a care about our belongings seemed like he could not be bothered. Did not want to put furniture together I had to call Mo at dispatch and he had to tell him to do it. My dryer is broken along with some other things. Claim has been filed. The moving costs are horrendous and I will never do it again. DO NOT USE THIS COMPANY the costs will keep going up
Kim Moschetti
GBDecent Service overall Movers arrived on time and managed to load the truck quickly, sensitive items were covered with thick blankets. Delivery was also on time but there was a bit of a miscommunication regarding the eta, overall the service was decent. Communication could be better !