Serge
FRBoxbee magic? What better magic than Boxbee's making objects disappear and re-appear (no effort required!) hmm. Maybe the service could be improved. How about yellow Boxbee limousines for carting off spouses to graze when they're in the way?
Mark Shore
GBLast-minute cancellation They called me right at my delivery time and told me they wouldn't be able to make it because they didn't have enough drivers. Instead of trying to solve the problem, they suggested that we reschedule for next week. Moving is a time-sensitive event and something that can't be easily rescheduled. Customer support did not try to help solve the issue at all. Do yourself a favor and go with another company.
Alexa Lippman
GBvery customer friendly They were very customer friendly. It would be helpful if you can change delivery location from time to time. Otherwise, excellent service!
Hanna
GBGot charged after Boxbee was returned & was surprised by the costs -
David Stemmer
GBDon't trust them with your stuff They really suck. Don't trust them with your stuff. My boxes arrived on time. I packed them. They picked them up. That's about all that went right. Their email system messed up and sent me packing instructions 2 weeks after my items were already picked up. I ended up with a bunch of serial numbers for my boxes but no pictures, so I couldn't figure out which was which. Customer service was really slow. After several weeks of back and forth, they agreed to send my boxes back to me so I could re-inventory them. When the boxes arrived, one was missing. I checked my account and there was 1 fewer box than I had sent them. I'm trying to get the situation resolved. No idea if they'll be able to track down the missing box. Fortunately it was something replaceable, but many of my items weren't - I had stuff from my wedding, plates from my grandmother, etc. What if they had lost those? They offer wardrobe boxes, but don't ship or store them correctly. When I opened the wardrobe box, half of the clothes were in a pile on the floor. They had definitely been turned sideways (the boxes are labeled with an "up" arrow).