Connie lou
GBScam!!!!!! Do not use these people. Do not give them a deposit. I had a tentative date on September 15th I canceled on September 8th 7 days before. I spoke to Brett I could tell by the tone in his voice that there would be a problem getting back my 1250 deposit. I didn't even use their service I canceled in plenty of time. I have proof with my bank that I canceled on the 8th because I called them directly after to let them know because I had a feeling there was going to be a problem with these people. Sure enough I'm not getting any response back they do not answer my calls. They did once because I called from another phone then they put me on hold and I was basically hung up on. These people use I'm a veteran we're wonderful honest people. They are anything but. A few days later after my cancellation they text me to get my details I text them back I canceled that appointment and I need a credit for my deposit. All I'm getting is the runaround.
robert
GBI have called and left numerous message… I have called and left numerous message and they never call me back. They over charged me after giving me a set price and told it would not change. Sad this site won’t let you use any names…ridiculous … and others will never call you back and should change their voicemail message to reflect this, I would not recommend using these people.
Bridget Tierney
GBWorst company ever Worst company ever. They picked up my belongings on 6/23 with an estimated delivery of 4-6 days, today is 7/7 and I still don’t have a delivery date and Paula the so called dispatch expert does not return phone calls or messages as she promises and then sends emails stating she has. This has been a horrible experience and I have reported them to BBB and have hired an attorney in hopes I get my belongings back. So much for trusting what they are calling a Veteran owned company, don’t fall for their scam.
Lucas McGhee
GBThis is not a company This is not a company. They are scam artists. Driver did not show during the two day window they had given me for my move so I had to mark last minute alternative arrangements. No one from freedom express ever informed me of the delay and would not take my calls after trying them hundreds of times. Soulless people work here and are out to take your money and not help you. I have yet to receive a refund as services were not provided and I doubt I will eve see my money again. Do not use all all costs. They are scammers. Please call if you have issues with this company. This is an unlisted number for them 386-679-4769.
Rebecca
GBWORST EXPERIENCE EVER!!!!! I don’t understand how these people live with themselves knowing what scam artists they are. I spoke with the kindest young man at Freedom Express, who made me feel so good about my move, and then they subcontracted it out to R&M Transportation. Some of my boxes were soaking wet, which caused items to break inside. I’m still waiting for multiple things that never arrived with the original truck and they are stating that it’s still in storage and they’re trying to locate it. I am certain that these items are either lost or destroyed because of their ineptitude and complete disregard of others items. I bought these people lunch on both ends. I tipped them on both ends only to find that once I unpacked it was an absolute disgrace. SAVE YOURSELF AND DO NOT FALL FOR THE SWEET ACT AND THE VETERAN OWNED COMPANY ACT!!!!!!!!!!