RJ
GBNo stars are deserved No stars are deserved. This company represents themselves as a direct to consumer organization and they are a third party vendor and you don't know that until you sign the contract. Do not use them! If they are veterans, they disgrace the hardworking and honest professionals that serve(d) our country with true sacrifice and dignity. SCAM ORGANIZATION
Bridget Tierney
GBWorst company ever Worst company ever. They picked up my belongings on 6/23 with an estimated delivery of 4-6 days, today is 7/7 and I still don’t have a delivery date and Paula the so called dispatch expert does not return phone calls or messages as she promises and then sends emails stating she has. This has been a horrible experience and I have reported them to BBB and have hired an attorney in hopes I get my belongings back. So much for trusting what they are calling a Veteran owned company, don’t fall for their scam.
Brenda W
GBDO NOT USE FREEDOM EXPRESS MOVING &… DO NOT USE FREEDOM EXPRESS MOVING & STORAGE. I have never written a review before but because of our horrible experience, I feel moved to save someone else from this experience. Freedom to this company means that they have the Freedom not to deliver your furniture, the Freedom not to return your calls, the Freedom not to assist, the Freedom not to act professional. We had a delivery date set for 2 days after we moved, it has been a week and the company is not returning our calls.
Hector Brook
GBThe wisest decision I’ve made was… The wisest decision I’ve made was hiring their competent and well-trained movers. They worked really hard to ensure the safety of my belonging! I appreciate all their efforts and recommend them to anyone looking to move!
Connie lou
GBScam!!!!!! Do not use these people. Do not give them a deposit. I had a tentative date on September 15th I canceled on September 8th 7 days before. I spoke to Brett I could tell by the tone in his voice that there would be a problem getting back my 1250 deposit. I didn't even use their service I canceled in plenty of time. I have proof with my bank that I canceled on the 8th because I called them directly after to let them know because I had a feeling there was going to be a problem with these people. Sure enough I'm not getting any response back they do not answer my calls. They did once because I called from another phone then they put me on hold and I was basically hung up on. These people use I'm a veteran we're wonderful honest people. They are anything but. A few days later after my cancellation they text me to get my details I text them back I canceled that appointment and I need a credit for my deposit. All I'm getting is the runaround.