Someone please help Someone please help! Who do I call to report Freedom Express Moving company Kris and Paula Spencer lied and scammed us! How can I hold them accountable? Everyone report this company to Better Business Bureau so they are shut down!

Excellent Experience all around !! At first I was really nervous about choosing a mover , out of all of the companies I spoke with and received quotes from this was by far the most honest and helpful company throughout my moving process. They were extremely detailed and prepared me on how to pack and what to do so things would go smoothly on the day of pick up. Freedom Express gave me the honest delivery window of 10-14 days and my items arrived on the 13th business day. If you’re looking for a honest and reputable company I would highly recommend Freedom Express.

WORST EXPERIENCE EVER!!!!! I don’t understand how these people live with themselves knowing what scam artists they are. I spoke with the kindest young man at Freedom Express, who made me feel so good about my move, and then they subcontracted it out to R&M Transportation. Some of my boxes were soaking wet, which caused items to break inside. I’m still waiting for multiple things that never arrived with the original truck and they are stating that it’s still in storage and they’re trying to locate it. I am certain that these items are either lost or destroyed because of their ineptitude and complete disregard of others items. I bought these people lunch on both ends. I tipped them on both ends only to find that once I unpacked it was an absolute disgrace. SAVE YOURSELF AND DO NOT FALL FOR THE SWEET ACT AND THE VETERAN OWNED COMPANY ACT!!!!!!!!!!

This is not a company This is not a company. They are scam artists. Driver did not show during the two day window they had given me for my move so I had to mark last minute alternative arrangements. No one from freedom express ever informed me of the delay and would not take my calls after trying them hundreds of times. Soulless people work here and are out to take your money and not help you. I have yet to receive a refund as services were not provided and I doubt I will eve see my money again. Do not use all all costs. They are scammers. Please call if you have issues with this company. This is an unlisted number for them 386-679-4769.

BAIT AND SWITCH BAIT AND SWITCH. I hired them, were given promises for delivery dates, they broker to another company Overland Van Lines (who was great), and then wont answer calls or call back when you try and get them on the phone to discuss anything about the original commitment. Nichole - the salesperson - apparently is out with illness. Richard is an idiot and tells you he cant help you, Tommy doesnt return phone calls on his office line or personal cell - 786-232-3627 - and Tom - his father and owner, doesnt exist. They're a Florida based sheisty company with a random address at a building they dont operate out of. DO NOT HIRE