Abi Floyd
GBMoving from FL to VA Moving from FL to VA. Nichole assured me I would be working for her team from start to finish. Instead I was contracted out to safebound. They were fine I guess, but ended up charging me an extra $1000 for my items even though I provided Freedom Express with a list of all my items, pictures, and dimensions. Richard told me he would call me before my move and never did. Now I’m getting told that safebound charges a whole list of fees that is going to raise my price by at least $200. I’m so serious that you should not trust these people.
Connie lou
GBScam!!!!!! Do not use these people. Do not give them a deposit. I had a tentative date on September 15th I canceled on September 8th 7 days before. I spoke to Brett I could tell by the tone in his voice that there would be a problem getting back my 1250 deposit. I didn't even use their service I canceled in plenty of time. I have proof with my bank that I canceled on the 8th because I called them directly after to let them know because I had a feeling there was going to be a problem with these people. Sure enough I'm not getting any response back they do not answer my calls. They did once because I called from another phone then they put me on hold and I was basically hung up on. These people use I'm a veteran we're wonderful honest people. They are anything but. A few days later after my cancellation they text me to get my details I text them back I canceled that appointment and I need a credit for my deposit. All I'm getting is the runaround.
Hector Brook
GBThe wisest decision I’ve made was… The wisest decision I’ve made was hiring their competent and well-trained movers. They worked really hard to ensure the safety of my belonging! I appreciate all their efforts and recommend them to anyone looking to move!
Brenda W
GBDO NOT USE FREEDOM EXPRESS MOVING &… DO NOT USE FREEDOM EXPRESS MOVING & STORAGE. I have never written a review before but because of our horrible experience, I feel moved to save someone else from this experience. Freedom to this company means that they have the Freedom not to deliver your furniture, the Freedom not to return your calls, the Freedom not to assist, the Freedom not to act professional. We had a delivery date set for 2 days after we moved, it has been a week and the company is not returning our calls.
Paul H
GBSame as everyone else...DO NOT USE, THEY LIE TO GET A DEPOSIT AND DONT FOLLOW THROUGH. Same as everyone else. Got a used car salesman pitch about how they were sending their own truck our way, and since we are moving back to their location, if we could help them fill the truck they would charge us a flat rate and give a great price. Paid the deposit based on this, then another $350 a few days before, just to find out they dont have a truck or location and they brokered someone else who showed up and said it would be an additional $5,000. DO NOT USE THESE PEOPLE!!! They lie to get your deposit and probably just try to keep as many of those as they can.