Estimate extremely less than actual cost. Some items were damaged and missing shelves. On 4/6 I booked with Freedom Express my moving from 44708 to 55921. I later found out that my move was subcontracted to Master Movers. Two of my items were damaged, and I can't seem to get any assistance. I feel I was overcharged. I was told I used more square footage, but who knows? Some of my items were shrink wrapped together which should have saved some square footage. My charge was much higher than the original estimate. I went with Freedom Express out of Florida because it is Veteran owned. Account # is 3865030 with Freedom Express. Account is #194227 with Master Movers out of Indianapolis, Indiana.

WORST EXPERIENCE EVER!!!!! I don’t understand how these people live with themselves knowing what scam artists they are. I spoke with the kindest young man at Freedom Express, who made me feel so good about my move, and then they subcontracted it out to R&M Transportation. Some of my boxes were soaking wet, which caused items to break inside. I’m still waiting for multiple things that never arrived with the original truck and they are stating that it’s still in storage and they’re trying to locate it. I am certain that these items are either lost or destroyed because of their ineptitude and complete disregard of others items. I bought these people lunch on both ends. I tipped them on both ends only to find that once I unpacked it was an absolute disgrace. SAVE YOURSELF AND DO NOT FALL FOR THE SWEET ACT AND THE VETERAN OWNED COMPANY ACT!!!!!!!!!!

Someone please help Someone please help! Who do I call to report Freedom Express Moving company Kris and Paula Spencer lied and scammed us! How can I hold them accountable? Everyone report this company to Better Business Bureau so they are shut down!

I have called and left numerous message… I have called and left numerous message and they never call me back. They over charged me after giving me a set price and told it would not change. Sad this site won’t let you use any names…ridiculous … and others will never call you back and should change their voicemail message to reflect this, I would not recommend using these people.

Same as everyone else...DO NOT USE, THEY LIE TO GET A DEPOSIT AND DONT FOLLOW THROUGH. Same as everyone else. Got a used car salesman pitch about how they were sending their own truck our way, and since we are moving back to their location, if we could help them fill the truck they would charge us a flat rate and give a great price. Paid the deposit based on this, then another $350 a few days before, just to find out they dont have a truck or location and they brokered someone else who showed up and said it would be an additional $5,000. DO NOT USE THESE PEOPLE!!! They lie to get your deposit and probably just try to keep as many of those as they can.