Terrible moving company!!! This company ruined my move. They lost multiple boxes, broke items because they were throwing boxes around right in front of me, they refuse to return calls or emails, they dropped my items off more than two days later than they were supposed to a neglected to communicate any of this. I cannot say enough about how much I recommend not using this service. All of their responses to negative reviews online are lies.

Worst company ever Worst company ever. They picked up my belongings on 6/23 with an estimated delivery of 4-6 days, today is 7/7 and I still don’t have a delivery date and Paula the so called dispatch expert does not return phone calls or messages as she promises and then sends emails stating she has. This has been a horrible experience and I have reported them to BBB and have hired an attorney in hopes I get my belongings back. So much for trusting what they are calling a Veteran owned company, don’t fall for their scam.

Moving from FL to VA Moving from FL to VA. Nichole assured me I would be working for her team from start to finish. Instead I was contracted out to safebound. They were fine I guess, but ended up charging me an extra $1000 for my items even though I provided Freedom Express with a list of all my items, pictures, and dimensions. Richard told me he would call me before my move and never did. Now I’m getting told that safebound charges a whole list of fees that is going to raise my price by at least $200. I’m so serious that you should not trust these people.

They are not veterans They are not veterans. they are a veterinary scam company for PIGS. they scammed my daughter out of 1300.00 dollars. I will not relent until the day I die.

DO NOT USE THIS COMPANY Everything… DO NOT USE THIS COMPANY Everything Nichole said to me about our son's college cross country move was CHALLANGED. (not to mention that his computer arrived busted). The price more than DOUBLED, they DID NOT RETURN phone calls or emails or texts FOR WEEKS, which were in excess of 100! The company they passed us off to charged for so many extras! While waiting for a response from Freedom Express, we began to get storage fees added on. THIS COMPANY IS A SCAM FROM DAY 1. DO NOT USE THEM! THEY DID NOT HONOR ANYTHING WE WERE TOLD AND AFTER FINALLY RETURNING A PHONE CALL, we were pretty much told "TOO BAD" by Paula. Also, they are not associated or owned by a veteran, like it says and they claimed. SCAM STAY AWAY. I'm sure ANY other company would be a better choice