Abi Floyd
GBMoving from FL to VA Moving from FL to VA. Nichole assured me I would be working for her team from start to finish. Instead I was contracted out to safebound. They were fine I guess, but ended up charging me an extra $1000 for my items even though I provided Freedom Express with a list of all my items, pictures, and dimensions. Richard told me he would call me before my move and never did. Now I’m getting told that safebound charges a whole list of fees that is going to raise my price by at least $200. I’m so serious that you should not trust these people.
Paul H
GBSame as everyone else...DO NOT USE, THEY LIE TO GET A DEPOSIT AND DONT FOLLOW THROUGH. Same as everyone else. Got a used car salesman pitch about how they were sending their own truck our way, and since we are moving back to their location, if we could help them fill the truck they would charge us a flat rate and give a great price. Paid the deposit based on this, then another $350 a few days before, just to find out they dont have a truck or location and they brokered someone else who showed up and said it would be an additional $5,000. DO NOT USE THESE PEOPLE!!! They lie to get your deposit and probably just try to keep as many of those as they can.
Alexa
GBTerrible moving company!!! This company ruined my move. They lost multiple boxes, broke items because they were throwing boxes around right in front of me, they refuse to return calls or emails, they dropped my items off more than two days later than they were supposed to a neglected to communicate any of this. I cannot say enough about how much I recommend not using this service. All of their responses to negative reviews online are lies.
RJ
GBNo stars are deserved No stars are deserved. This company represents themselves as a direct to consumer organization and they are a third party vendor and you don't know that until you sign the contract. Do not use them! If they are veterans, they disgrace the hardworking and honest professionals that serve(d) our country with true sacrifice and dignity. SCAM ORGANIZATION
Jesse Kaye
GBBAIT AND SWITCH BAIT AND SWITCH. I hired them, were given promises for delivery dates, they broker to another company Overland Van Lines (who was great), and then wont answer calls or call back when you try and get them on the phone to discuss anything about the original commitment. Nichole - the salesperson - apparently is out with illness. Richard is an idiot and tells you he cant help you, Tommy doesnt return phone calls on his office line or personal cell - 786-232-3627 - and Tom - his father and owner, doesnt exist. They're a Florida based sheisty company with a random address at a building they dont operate out of. DO NOT HIRE