Horrible moving experience. Dishonest company. They initially quoted me an amazing price and I was foolish enough to think I had found a great deal. Then the day of the move when it was too late for me to make other arrangements, they told me I had more stuff then they originally had thought and charged me an extra 4,000, which was twice as much they had originally quoted, and more than any other moving company! I found out they are actually not a moving company themselves, they simply sell the job to another business to do the move and take the holding fee for themselves. They don't care what happens to you after you've given them the money. They are a nightmare to get hold of. Please please please use someone else.

Bewear of this company Bewear of this company. My initial quote was $4,000. My ending payment was $9,700. Pinnacle movers hired City movers from Los Angeles and their Forman ripped us off $1,200 dollars. Once the truck was packed, then City Movers Forman says that I went over the allotted space and must pay $1,200 dollars more. They actually followed me to Bank of America so I could withdraw $1,000 dollars, I had two hundred on me. I gave it to their Forman only to have him deny that this money was given. All this took place on September 16th, 2021 and here it is October 1st, 2021 and we still do not have our furniture.

Worst Service Ever I am pretty sure all the 5 star reviews here are Fake or paid Reviews. This company attracts the customers by giving an attractive quote and make you pay partial amount. Once they come for pick up they will more than double the quote citing various reasons even though the inventory is not changed. I was given a quote of 475 cf during booking and they increased it to 1000 cf while pick up. Reason - their computers doesn't give exact sizing. Why do they have a system which gives an estimate with more than 50% deviation. They promised delivery time frame of 4-7 days and its been 11 days still waiting for a delivery date. Never ever going with this Movers again. They are just Brokers who don't have their own trucks.

Fraudulent Company This company stole the name of a reputable one in order to fraud movers. They were a nightmare with communication; they would not answer phone calls and instead used texts, normally taking hours to respond to the simplest requests. They underquoted the size needed to move (so much so that I'm positive it was intentional). I'm sure they would have overcharged us if we had ended up using them to move, but they eventually contacted us the day the movers were supposed to arrive to tell us that the wouldn't be there. THE DAY OF! We cancelled our contract within the 48 hours allotted in said contract, and that was the last we ever heard from the company. We have not, and I assume now will not, hear back about a refund that they legally owe us. THIS IS FRAUD. We tried calling to sort things out and the line is disconnected. They used checks instead of credit card so that your bank cannot dispute their fraud, forcing you to go to small claims court in Palm Beach county (where they are located supposedly). This company committed textbook fraud and I am astounded that they are even allowed to operate as a company.

Worst moving company ever Worst moving company ever. They did the same thing to me as all the other reviews are saying. Gave me a great price and then it tripled when they got there. It's to late to change your mind because they already have some of your money. On top of that, I watched them load my stuff and was satisfied. But when they got to my distanation it was in a totally different truck. They had unloaded it and loaded it in another truck. My Harley Davidson was totalled, my furniture was broken and I watched them drop an end table out of the back of the truck. I called numerous times to complain with no return phone calls until finally I told them I got a hold of a lawyer. They answered them but turned me over to a waist of time trying to get them to reimburse me for damages. They are a fraud and don't deal with them.