Upset
GBBAIT AND SWITCH BAIT AND SWITCH! INCOMPLETE SERVICE! I had same experience with Kenny as the review posted three days ago. Kenny took an inventory of everything that was being moved and quoted a price. When the subcontractor came to pick the furniture up the price was DOUBLE what I had been quoted. Half of the furniture had to be left behind in order to meet the original price. Then, when the furniture arrived in Florida it was a "drop and run" job. The subcontractor insisted on collecting the remainder payment in cash before they unloaded the truck. When they were done unloading they jumped in the truck and drove away. They wouldn't stay while we inventoried the furniture and did not re-assemble the furniture as required in the contract.
Rachel Echols
GBSo absolutely unprofessional So absolutely unprofessional. Adam got sarcastic and rude with me when I told him we were going another route. He’ll tell you my review is fake and paid for because they can’t admit to their crap reviews. I get that everyone’s fighting for business during this crazy “everyone’s moving” time but professionalism goes a long way and they do not have it.
MM
GBDO NOT TRUST stole $2,150 from us DO NOT TRUST stole $2,150 from us. When Kenny took our call he promised that as long as we cancelled within 2 weeks that we could trust him we could get our money back. We were in the midst of escrow and knew that if it didn’t go through, we would not relocate. HE LIED. They won’t return calls or have a discussion about it. Once you sign, you are screwed because everything he tells you is crap and the signature is the only thing that matters. RUN, RUN, RUN.
Hailey Schimmel
GBJust reliable. The Pinnacle Moving were there on time and were incredibly nice and professional. I highly recommend them for my move! The team that came to move me was very accommodating and cooperative; the team was communicating with me every step of the way
customer Curtis Roberts
GBBewear of this company Bewear of this company. My initial quote was $4,000. My ending payment was $9,700. Pinnacle movers hired City movers from Los Angeles and their Forman ripped us off $1,200 dollars. Once the truck was packed, then City Movers Forman says that I went over the allotted space and must pay $1,200 dollars more. They actually followed me to Bank of America so I could withdraw $1,000 dollars, I had two hundred on me. I gave it to their Forman only to have him deny that this money was given. All this took place on September 16th, 2021 and here it is October 1st, 2021 and we still do not have our furniture.