Howard Gill
ESHorrible moving experience. Dishonest company. They initially quoted me an amazing price and I was foolish enough to think I had found a great deal. Then the day of the move when it was too late for me to make other arrangements, they told me I had more stuff then they originally had thought and charged me an extra 4,000, which was twice as much they had originally quoted, and more than any other moving company! I found out they are actually not a moving company themselves, they simply sell the job to another business to do the move and take the holding fee for themselves. They don't care what happens to you after you've given them the money. They are a nightmare to get hold of. Please please please use someone else.
Phil Groll
GBWorst moving company ever Worst moving company ever. They did the same thing to me as all the other reviews are saying. Gave me a great price and then it tripled when they got there. It's to late to change your mind because they already have some of your money. On top of that, I watched them load my stuff and was satisfied. But when they got to my distanation it was in a totally different truck. They had unloaded it and loaded it in another truck. My Harley Davidson was totalled, my furniture was broken and I watched them drop an end table out of the back of the truck. I called numerous times to complain with no return phone calls until finally I told them I got a hold of a lawyer. They answered them but turned me over to a waist of time trying to get them to reimburse me for damages. They are a fraud and don't deal with them.
Rachel Echols
GBSo absolutely unprofessional So absolutely unprofessional. Adam got sarcastic and rude with me when I told him we were going another route. He’ll tell you my review is fake and paid for because they can’t admit to their crap reviews. I get that everyone’s fighting for business during this crazy “everyone’s moving” time but professionalism goes a long way and they do not have it.
MM
GBDO NOT TRUST stole $2,150 from us DO NOT TRUST stole $2,150 from us. When Kenny took our call he promised that as long as we cancelled within 2 weeks that we could trust him we could get our money back. We were in the midst of escrow and knew that if it didn’t go through, we would not relocate. HE LIED. They won’t return calls or have a discussion about it. Once you sign, you are screwed because everything he tells you is crap and the signature is the only thing that matters. RUN, RUN, RUN.
Hailey Schimmel
GBJust reliable. The Pinnacle Moving were there on time and were incredibly nice and professional. I highly recommend them for my move! The team that came to move me was very accommodating and cooperative; the team was communicating with me every step of the way