Amazing Move! Amazing, quick and efficient workers. All the difficult items they swiftly got out easily. I moved again from Pinnacle Moving they are still working great. I highly appreciate them.

BAIT AND SWITCH BAIT AND SWITCH! INCOMPLETE SERVICE! I had same experience with Kenny as the review posted three days ago. Kenny took an inventory of everything that was being moved and quoted a price. When the subcontractor came to pick the furniture up the price was DOUBLE what I had been quoted. Half of the furniture had to be left behind in order to meet the original price. Then, when the furniture arrived in Florida it was a "drop and run" job. The subcontractor insisted on collecting the remainder payment in cash before they unloaded the truck. When they were done unloading they jumped in the truck and drove away. They wouldn't stay while we inventoried the furniture and did not re-assemble the furniture as required in the contract.

DO NOT TRUST stole $2,150 from us DO NOT TRUST stole $2,150 from us. When Kenny took our call he promised that as long as we cancelled within 2 weeks that we could trust him we could get our money back. We were in the midst of escrow and knew that if it didn’t go through, we would not relocate. HE LIED. They won’t return calls or have a discussion about it. Once you sign, you are screwed because everything he tells you is crap and the signature is the only thing that matters. RUN, RUN, RUN.

Worst moving company ever Worst moving company ever. They did the same thing to me as all the other reviews are saying. Gave me a great price and then it tripled when they got there. It's to late to change your mind because they already have some of your money. On top of that, I watched them load my stuff and was satisfied. But when they got to my distanation it was in a totally different truck. They had unloaded it and loaded it in another truck. My Harley Davidson was totalled, my furniture was broken and I watched them drop an end table out of the back of the truck. I called numerous times to complain with no return phone calls until finally I told them I got a hold of a lawyer. They answered them but turned me over to a waist of time trying to get them to reimburse me for damages. They are a fraud and don't deal with them.

This is not a moving company This is not a moving company, they are a Broker which means they will call/hire a moving company and you will pay for both. Spoke to Kenny grossly underestimated my house hold goods to the tune of several thousands of dollars. Very responsive they tell you what you, want to hear(low ball) price wise. Once they earn your business that professionalism is gone. Kenny said due to COVID movers dont come do visual inspections its all via estimates and telephone. I sold my house, packers came to do a one day move turned into two. More money. Unfortunately I had no time to cancel and rebook with another entity. A fact I am sure Pinnacle Moving Storage was counting on. July 14, 2021 house hold good was packed by American Home Movers(great personnel and good job). Here it is August 2, 2021 and I have tried to contact Pinnacle via email and telephone unsuccessfully. Kenny even provided a direct number. They also sent two different companies to pack me out. Horrible service and I have no idea where my belongings are. NEVER DO BUSINESS WITH PINNACLE MOVING AND STORAGE.