Donnell Willms
GBAmazing Move! Amazing, quick and efficient workers. All the difficult items they swiftly got out easily. I moved again from Pinnacle Moving they are still working great. I highly appreciate them.
Nirmal Sajanraj
GBWorst Service Ever I am pretty sure all the 5 star reviews here are Fake or paid Reviews. This company attracts the customers by giving an attractive quote and make you pay partial amount. Once they come for pick up they will more than double the quote citing various reasons even though the inventory is not changed. I was given a quote of 475 cf during booking and they increased it to 1000 cf while pick up. Reason - their computers doesn't give exact sizing. Why do they have a system which gives an estimate with more than 50% deviation. They promised delivery time frame of 4-7 days and its been 11 days still waiting for a delivery date. Never ever going with this Movers again. They are just Brokers who don't have their own trucks.
Howard Gill
ESHorrible moving experience. Dishonest company. They initially quoted me an amazing price and I was foolish enough to think I had found a great deal. Then the day of the move when it was too late for me to make other arrangements, they told me I had more stuff then they originally had thought and charged me an extra 4,000, which was twice as much they had originally quoted, and more than any other moving company! I found out they are actually not a moving company themselves, they simply sell the job to another business to do the move and take the holding fee for themselves. They don't care what happens to you after you've given them the money. They are a nightmare to get hold of. Please please please use someone else.
Upset
GBBAIT AND SWITCH BAIT AND SWITCH! INCOMPLETE SERVICE! I had same experience with Kenny as the review posted three days ago. Kenny took an inventory of everything that was being moved and quoted a price. When the subcontractor came to pick the furniture up the price was DOUBLE what I had been quoted. Half of the furniture had to be left behind in order to meet the original price. Then, when the furniture arrived in Florida it was a "drop and run" job. The subcontractor insisted on collecting the remainder payment in cash before they unloaded the truck. When they were done unloading they jumped in the truck and drove away. They wouldn't stay while we inventoried the furniture and did not re-assemble the furniture as required in the contract.
Rachel Echols
GBSo absolutely unprofessional So absolutely unprofessional. Adam got sarcastic and rude with me when I told him we were going another route. He’ll tell you my review is fake and paid for because they can’t admit to their crap reviews. I get that everyone’s fighting for business during this crazy “everyone’s moving” time but professionalism goes a long way and they do not have it.