Just reliable. The Pinnacle Moving were there on time and were incredibly nice and professional. I highly recommend them for my move! The team that came to move me was very accommodating and cooperative; the team was communicating with me every step of the way

The only reason I'm giving one star is… The only reason I'm giving one star is because there's no way to give zero stars. It started with an original quote of $2,500, and then a day before the move with very little change the quote went up to $8,000. They gave us a 3-day window and of course on the third day in the morning they call and said that they would be here at noon. At 1:00 p.m. we get a call saying that they sold our contract to another company that has the worst reviews I've ever seen. I canceled the move lost $3,000 and felt very deceived. It turns out that this company is not a moving company but a broker. This means that they will do nothing to move your stuff and are looking to sell your contract to another company of their choice. It was a disaster and I had only one day to recover and figure out a plan b. They made an already stressful situation untenable.

Amazing Move! Amazing, quick and efficient workers. All the difficult items they swiftly got out easily. I moved again from Pinnacle Moving they are still working great. I highly appreciate them.

This is not a moving company This is not a moving company, they are a Broker which means they will call/hire a moving company and you will pay for both. Spoke to Kenny grossly underestimated my house hold goods to the tune of several thousands of dollars. Very responsive they tell you what you, want to hear(low ball) price wise. Once they earn your business that professionalism is gone. Kenny said due to COVID movers dont come do visual inspections its all via estimates and telephone. I sold my house, packers came to do a one day move turned into two. More money. Unfortunately I had no time to cancel and rebook with another entity. A fact I am sure Pinnacle Moving Storage was counting on. July 14, 2021 house hold good was packed by American Home Movers(great personnel and good job). Here it is August 2, 2021 and I have tried to contact Pinnacle via email and telephone unsuccessfully. Kenny even provided a direct number. They also sent two different companies to pack me out. Horrible service and I have no idea where my belongings are. NEVER DO BUSINESS WITH PINNACLE MOVING AND STORAGE.

BAIT AND SWITCH BAIT AND SWITCH! INCOMPLETE SERVICE! I had same experience with Kenny as the review posted three days ago. Kenny took an inventory of everything that was being moved and quoted a price. When the subcontractor came to pick the furniture up the price was DOUBLE what I had been quoted. Half of the furniture had to be left behind in order to meet the original price. Then, when the furniture arrived in Florida it was a "drop and run" job. The subcontractor insisted on collecting the remainder payment in cash before they unloaded the truck. When they were done unloading they jumped in the truck and drove away. They wouldn't stay while we inventoried the furniture and did not re-assemble the furniture as required in the contract.