Fraudulent Company This company stole the name of a reputable one in order to fraud movers. They were a nightmare with communication; they would not answer phone calls and instead used texts, normally taking hours to respond to the simplest requests. They underquoted the size needed to move (so much so that I'm positive it was intentional). I'm sure they would have overcharged us if we had ended up using them to move, but they eventually contacted us the day the movers were supposed to arrive to tell us that the wouldn't be there. THE DAY OF! We cancelled our contract within the 48 hours allotted in said contract, and that was the last we ever heard from the company. We have not, and I assume now will not, hear back about a refund that they legally owe us. THIS IS FRAUD. We tried calling to sort things out and the line is disconnected. They used checks instead of credit card so that your bank cannot dispute their fraud, forcing you to go to small claims court in Palm Beach county (where they are located supposedly). This company committed textbook fraud and I am astounded that they are even allowed to operate as a company.

Bewear of this company Bewear of this company. My initial quote was $4,000. My ending payment was $9,700. Pinnacle movers hired City movers from Los Angeles and their Forman ripped us off $1,200 dollars. Once the truck was packed, then City Movers Forman says that I went over the allotted space and must pay $1,200 dollars more. They actually followed me to Bank of America so I could withdraw $1,000 dollars, I had two hundred on me. I gave it to their Forman only to have him deny that this money was given. All this took place on September 16th, 2021 and here it is October 1st, 2021 and we still do not have our furniture.

DO NOT TRUST stole $2,150 from us DO NOT TRUST stole $2,150 from us. When Kenny took our call he promised that as long as we cancelled within 2 weeks that we could trust him we could get our money back. We were in the midst of escrow and knew that if it didn’t go through, we would not relocate. HE LIED. They won’t return calls or have a discussion about it. Once you sign, you are screwed because everything he tells you is crap and the signature is the only thing that matters. RUN, RUN, RUN.

So absolutely unprofessional So absolutely unprofessional. Adam got sarcastic and rude with me when I told him we were going another route. He’ll tell you my review is fake and paid for because they can’t admit to their crap reviews. I get that everyone’s fighting for business during this crazy “everyone’s moving” time but professionalism goes a long way and they do not have it.

Thumbs Up! Movers were professional and extremely helpful. They moved my stuff with great care and had a very friendly attitude. Loved hiring them. 10% recommended from my side!