Pinnacle Moving and Storage

7301-A w. Palmetto Park rd #100A Boca Raton, FL 33433, 33433, Boca Raton, United States
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1.80
Based on 20 Reviews

5

20.00%

4

0.00%

3

0.00%

2

0.00%

1

80.00%
About Pinnacle Moving and Storage

Here at Pinnacle Moving & Storage, we're devoted to providing quality alternatives. We have got strong business worth, and we're going to stay professional and respectful.We think that if you're hiring movers, it's important to feel confident about your choice. This is exactly why we value customer support so tremendously and why we do our best to make sure your satisfaction.If you're ready to book your move, we would really like to provide you with a free quote. Please contact us under or give us a call, and let us help you with your move today!

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Nick Greenway
GB

Fraudulent Company This company stole the name of a reputable one in order to fraud movers. They were a nightmare with communication; they would not answer phone calls and instead used texts, normally taking hours to respond to the simplest requests. They underquoted the size needed to move (so much so that I'm positive it was intentional). I'm sure they would have overcharged us if we had ended up using them to move, but they eventually contacted us the day the movers were supposed to arrive to tell us that the wouldn't be there. THE DAY OF! We cancelled our contract within the 48 hours allotted in said contract, and that was the last we ever heard from the company. We have not, and I assume now will not, hear back about a refund that they legally owe us. THIS IS FRAUD. We tried calling to sort things out and the line is disconnected. They used checks instead of credit card so that your bank cannot dispute their fraud, forcing you to go to small claims court in Palm Beach county (where they are located supposedly). This company committed textbook fraud and I am astounded that they are even allowed to operate as a company.

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Jennifer Pinder
GB

Cancelled ON our move day! Cancelled ON our move day, first claiming the truck was in an accident and later claiming it was “mechanical issues”. We asked them to please make alternate arrangements. After several hours of no resolution, we had no choice but to rent a truck and complete the move ourselves. They promised me a refund yet I still don’t have it 6 weeks later. They ignore my requests.

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Kelvin George
GB

Complete Fraud. I wish to support the negative reviews, since they speak volumes. I was fooled by thier excellent market jargons,but recievedthe full blow of being scammed. Booking was made on the 1st June and date was given to have pickup 10th June with all assurance ofdrivers calling day before. All phones went to voicemail,no driver called and I am stranded with my cargo and a disgruntled landlord and additional hotel fees from cancellation. This is complete fraud.

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Norris
GB

Gave them "$899" deposit Gave them "$899" deposit. The man who took the deposit has a disconnected phone number. His email address does not work. No phone numbers on the wedsite work. "561 600 1439" unavailable. "888 315 3691" unavailable. "888 565 5734" not in service. Had no way to cancel their service. Lisa Romano "561 565 6301" called 1 week before scheduled pickup date. I tried to cancel then, but not possible. Was told the man who got my deposit no longer worked for the company. Basically stole my "$899", was given no way to contact them by phone or email.

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Upset
GB

BAIT AND SWITCH BAIT AND SWITCH! INCOMPLETE SERVICE! I had same experience with Kenny as the review posted three days ago. Kenny took an inventory of everything that was being moved and quoted a price. When the subcontractor came to pick the furniture up the price was DOUBLE what I had been quoted. Half of the furniture had to be left behind in order to meet the original price. Then, when the furniture arrived in Florida it was a "drop and run" job. The subcontractor insisted on collecting the remainder payment in cash before they unloaded the truck. When they were done unloading they jumped in the truck and drove away. They wouldn't stay while we inventoried the furniture and did not re-assemble the furniture as required in the contract.

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