Dawn
GBSCAM SCAM, DO NOT USE! Their quotes are not accurate and they overcharge for services that do not get refunded if not done/used. Supposedly paid for Platinum Full-Service Packing, per Adam, Michael, and Travis, but movers contracted by TrueBlue did not provide and did not have proper packing materials. Paid for 50 boxes to pack up my house, they only used 17 and I was not refunded as they stated I would for unused boxes. They offered insurance, but yet state that I had to file claim through their contracted movers for refund. Now they no longer take my calls nor return any emails or phone messages. Stay away and go with a reputable company like Two Men and a Truck or VanLines.
Tay
GBThis is the WORST moving company… This is the worst moving company possible. They don't actually move their customer's stuff themselves, they hire a different moving company to do it. The moving company they hired harassed my mom into paying more for the move and for a really big tip. I told them repeatedly that at each location there were stairs and they responded back to me, "oh yeah that's fine shouldn't be an issue" yet went the day comes, they want to charge me extra for stairs? huh? True Blue Moving Group tacks on extra fees, pressures you into signing (@Chris), and does not know the heck they are doing. If you are thinking about hiring a moving company, go for a company that is trustworthy and actually does the work themselves.
Matt M
GBHad 2 moves simultaneously on the same… Had 2 moves simultaneously on the same day. Both went horrible. When the driver showed up to drop off delivery to first location they forgot to strap in the boxes so they were all over the back of the truck spread out every which way. Of course the only boxes that didn’t make it somehow to my house was the ones with expensive electronics like PS5, Apple TV, laptop etc. I went against my gut on that one and regret it. I ended up with other peoples random boxes which I’d help return to them but unfortunately no one can tell me whose they may be. Do not use them for moving please. There’s so much more but if those things don’t make you run nothing will.
Bre Ana David
GBCancelled on me the day before Cancelled on me the day before my scheduled OUT-OF-STATE move and made excuses about why. On Monday I received a call from customer service verifying my move window dates Tues through Thursday (I have a flight Saturday morning). Tuesday I receive another call telling me they scheduled my move for Thursday and would receive a call the day before for a pick up window. Wednesday I get a call saying they can't get a carrier who accepts credit card payments, so I offered an alternative payment method. When I did they couldn't find someone until the following week and had already refunded me 100% of my deposit. Therefore they KNEW ahead of time t couldn't get a carrier to move me. DON'T BOOK WITH THIS COMPANY!!!
Elle
GBReach out! Do not believe these five star reviews it is a total SCAM!!!!I too did my due diligence, reading reviews etc. I lost so much $$$ additionally they left my things in a parking lot when I told them I had 3 broken toes. Please reach out if you have had a similar incident as we are gathering information in preparation to filing a civil suit against True Blue Moving LLC Take photos, Get license plates Record phone conversations