Brian Henrickson
GBGiving this company One star is even… Giving this company One star is even more than they are worth. This company is full of nothing but excuse after excuse. Managers have are spineless and have ZERO knowledge of what they are doing. We are now almost one month since we were “told” our stuff would be picked up. We are now 2 weeks from it actually being picked up and yet nobody in this company has an effin clue where our stuff is. We are preparing an action with our attorney against them since we asked multiple times to refund our money and yet we’re promised our stuff would be taken care of, on top of this we are now also being told that our space somehow “DOUBLED” in size and went from us moving it to storage in ONE Uhaul truck is somehow now 2!!! Effin thieves is what this company is all about.
Elle
GBReach out! Do not believe these five star reviews it is a total SCAM!!!!I too did my due diligence, reading reviews etc. I lost so much $$$ additionally they left my things in a parking lot when I told them I had 3 broken toes. Please reach out if you have had a similar incident as we are gathering information in preparation to filing a civil suit against True Blue Moving LLC Take photos, Get license plates Record phone conversations
Maia Kelly
GBHUGE SCAM HUGE SCAM. DO NOT TRUST THIS BUSINESS. they overcharged us by over 200 cubic feet and have done NOTHING to rectify the situation. The contractors they hired are refunding the amount but where is True Blues accountability here? Disgusting. Do not trust this company at all.
Lia Goff
GBIf I could choose 0 I would If I could choose 0 I would. Booked my daughters move through them from AL to TN. Seemed great on the get go. Then waited and waited. Over 3 weeks held the items. Showed up at 9:00 on a Friday night: Rude, unprofessional, charged more $$ because there was an elevator (which was disclosed up front when we got the quote). Shattered mirror that they detached and packed and stored. Broken TV, dishes etc. Filed claim in Sept. Just got told they are paying a whopping $96 because we chose per pound insurance (which we did not - they never gave her the option). Unreal 1st move experience for my 22 year old. Never again!!
Matt M
GBHad 2 moves simultaneously on the same… Had 2 moves simultaneously on the same day. Both went horrible. When the driver showed up to drop off delivery to first location they forgot to strap in the boxes so they were all over the back of the truck spread out every which way. Of course the only boxes that didn’t make it somehow to my house was the ones with expensive electronics like PS5, Apple TV, laptop etc. I went against my gut on that one and regret it. I ended up with other peoples random boxes which I’d help return to them but unfortunately no one can tell me whose they may be. Do not use them for moving please. There’s so much more but if those things don’t make you run nothing will.