If I could choose 0 I would If I could choose 0 I would. Booked my daughters move through them from AL to TN. Seemed great on the get go. Then waited and waited. Over 3 weeks held the items. Showed up at 9:00 on a Friday night: Rude, unprofessional, charged more $$ because there was an elevator (which was disclosed up front when we got the quote). Shattered mirror that they detached and packed and stored. Broken TV, dishes etc. Filed claim in Sept. Just got told they are paying a whopping $96 because we chose per pound insurance (which we did not - they never gave her the option). Unreal 1st move experience for my 22 year old. Never again!!

This company is a scam. Most of the reviews are 4 or 1-star ratings. This company is a scam and so are the 4-star ratings. They never delivered our furniture. We’re looking at legal actions.

Liars and Scammers They lie about absolutely everything Starters your “deposit” goes towards nothing They under quote you so you think it’s a good deal but in reality they rip you off. We went from thinking our move would be $5000 to $13,000 and they expect half up front… so be prepared to drain your savings account Customer service is rude and will hang up on you if you demand answers They are also a broker and even the mover who showed up said “please review them and warn everyone how terrible true blue is”

Cancelled on me the day before Cancelled on me the day before my scheduled OUT-OF-STATE move and made excuses about why. On Monday I received a call from customer service verifying my move window dates Tues through Thursday (I have a flight Saturday morning). Tuesday I receive another call telling me they scheduled my move for Thursday and would receive a call the day before for a pick up window. Wednesday I get a call saying they can't get a carrier who accepts credit card payments, so I offered an alternative payment method. When I did they couldn't find someone until the following week and had already refunded me 100% of my deposit. Therefore they KNEW ahead of time t couldn't get a carrier to move me. DON'T BOOK WITH THIS COMPANY!!!

This is the WORST moving company… This is the worst moving company possible. They don't actually move their customer's stuff themselves, they hire a different moving company to do it. The moving company they hired harassed my mom into paying more for the move and for a really big tip. I told them repeatedly that at each location there were stairs and they responded back to me, "oh yeah that's fine shouldn't be an issue" yet went the day comes, they want to charge me extra for stairs? huh? True Blue Moving Group tacks on extra fees, pressures you into signing (@Chris), and does not know the heck they are doing. If you are thinking about hiring a moving company, go for a company that is trustworthy and actually does the work themselves.