This company is a scam. Most of the reviews are 4 or 1-star ratings. This company is a scam and so are the 4-star ratings. They never delivered our furniture. We’re looking at legal actions.

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Everything go great with our move Everything go great with our move. I was nervous about moving, but you guys are absolute experts and I was so happy to have you take charge. I can recommend this great team and the behind the scenes support from their company!

If I could choose 0 I would If I could choose 0 I would. Booked my daughters move through them from AL to TN. Seemed great on the get go. Then waited and waited. Over 3 weeks held the items. Showed up at 9:00 on a Friday night: Rude, unprofessional, charged more $$ because there was an elevator (which was disclosed up front when we got the quote). Shattered mirror that they detached and packed and stored. Broken TV, dishes etc. Filed claim in Sept. Just got told they are paying a whopping $96 because we chose per pound insurance (which we did not - they never gave her the option). Unreal 1st move experience for my 22 year old. Never again!!

First red flag is cash payment First red flag is cash payment. They do this so you cannot get your money back or file a claim with your credit card company. This company has you sign a contract to allow a 3 day window for pick up so technically you can sit your entirely packed home for 3 days waiting. They state a call will be made within 24 hrs of the move to give you a 3 hr window of time. They NEVER, and we hunted them down until they gave us a window of 5 hrs to which they never showed up. RObin promised me the movers would be here in 2 hours and again never arrived. We spoke with the actual movers (True Blue is a broker which is another red flag. Only work directly with the movers). who said they were never contacted by True Blue in regards to scheduling drivers/movers. So the moving company never gave a window of arrival and True Blue made up arrival times. They also failed to contact us after the no show to give us any update. We called the next day to cancel as of course we could not trust them to take our things, and refused to refund us for services never rendered standing behind their "contract" that they have three days to finish the job even though they lied about arrival time. After we cancelled, we spoke with the actual movers and they said they were never notified of our cancellation so True Blue also did not communicate with their "scheduled" drivers. Either way, if you want any sense of security with your move, DO NOT use True Blue. Only use a company you pay by credit card and work directly with the movers and not a broker.