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Horrible company that lies Frankly, this company does not even deserve a one-star rating. They lied from the get-go. After going over our inventory room-by-room three times, they underestimated our “cubic feet” and the moving price, then sent what looked like a riffraff mover supposedly from PA, who had a slight-built helper (yes, only one) and rented 2 local Uhaul trucks and demanded $8,000 more than agreed contract. We declined allowing them to move our stuff, and they refused to return our deposit, even though they were in breach of contract. It was a nightmare experience.

SCAM SCAM, DO NOT USE! Their quotes are not accurate and they overcharge for services that do not get refunded if not done/used. Supposedly paid for Platinum Full-Service Packing, per Adam, Michael, and Travis, but movers contracted by TrueBlue did not provide and did not have proper packing materials. Paid for 50 boxes to pack up my house, they only used 17 and I was not refunded as they stated I would for unused boxes. They offered insurance, but yet state that I had to file claim through their contracted movers for refund. Now they no longer take my calls nor return any emails or phone messages. Stay away and go with a reputable company like Two Men and a Truck or VanLines.

If I could choose 0 I would If I could choose 0 I would. Booked my daughters move through them from AL to TN. Seemed great on the get go. Then waited and waited. Over 3 weeks held the items. Showed up at 9:00 on a Friday night: Rude, unprofessional, charged more $$ because there was an elevator (which was disclosed up front when we got the quote). Shattered mirror that they detached and packed and stored. Broken TV, dishes etc. Filed claim in Sept. Just got told they are paying a whopping $96 because we chose per pound insurance (which we did not - they never gave her the option). Unreal 1st move experience for my 22 year old. Never again!!

I booked a move through True Blue… I booked a move through True Blue (Texas to NC) and had them do the packing job. I was assured everything would be labeled, not broken, a DIRECT transport, on a COOLED truck, and they were the company that actually does the move (not a broker). All of these statements were not True. They contracted a company from NJ (Movers and Packers) to do the packing and move. My initial BINDING quote was exceeded by $22,000 when the packing was complete. I was forced to pay that amount AFTER they had all of my stuff on the truck and not an inventory sheet in sight dictating what they had and what they actually didn't have. Several items were broken during the move which took over 31 days to get to NC. It was loaded up on several UHAUL trucks and stored in a storage facility in Dallas for over a month. When my items were finally unloaded it was stacked with another persons items - therefore not a direct shipment. I was quoted for 1700 cubic feet after many consultations with True Blue. When the movers came to move my stuff they said I had over 4500 cubic feet. My stuff was unloaded in NC and there was less than 2000 cubic feet. This company is VERY UNPROFESSIONAL and did not refund me the difference after they held my stuff and I was forced to pay the EXTRA $22,000. STAY AWAY from True Blue and Movers and Packers!