padraic mcconville
GBAbsolutely Terrible Experience - Avoid! TLDR: - this is the worst service experience (not just moving!) I've ever been through in my life; I have moved 20+ times, including 5 regional / national moves in the last 8 years (go with a reputable company like Belkin or Allied); this move was a Portland OR to Denver CO move - they will lie to you, over and over; this includes when they will show up for pick-up and drop-off - they will significantly increase the cost when they show up to your house (we paid over 2x original estimate) - they will break and steal your things - they will pack your stuff like a handful of children; the man managing the drop-off said "this is the worst packing I've ever seen in my life" - this is an employee of the company! - I have to imagine most of these positive reviews are fake - I'm not writing this to complain; I'm writing this to save you from the frustration and cost of choosing this company Some highlights: - we were told the pickup was Monday, so I waited on my porch. Then Tuesday, waited on my porch. Then Wednesday, waited on my porch. Then Thursday at 7am, waited on my porch. They showed up at 4pm on the Thursday. My wife and 1 year old travelled ahead of me on the Monday. I had to continually reschedule and cancel hotels (they refunded $150 of what was close to $1,000 of rescheduled travel costs) while my family waited and waited. - they significantly increased the cost when they arrived; this is despite the fact that the quoted cubic footage was exactly the cubic footage of our two regional moves - some packing highlights: they took garment boxes and instead of hanging our clothes (that were already on hangers) they just piled them on top of each other in the boxes; these garment boxes also included lamps and computers(!); they took our art and just shoved them in mirror boxes with no blanket and no wrapping; they stood our dining room table up in the truck with legs out and just piled stuff on it (the legs snapped off); a significant number of items just never showed up; they just piled glassware into boxes with no wrapping! - they significantly increased the cost of storage versus the original quote - I paid for the "platinum package" to include packing and unpacking and was told at drop-off that this, in fact, did not include unpacking Please, do not use this company. You will thank me for it.
Matt M
GBHad 2 moves simultaneously on the same… Had 2 moves simultaneously on the same day. Both went horrible. When the driver showed up to drop off delivery to first location they forgot to strap in the boxes so they were all over the back of the truck spread out every which way. Of course the only boxes that didn’t make it somehow to my house was the ones with expensive electronics like PS5, Apple TV, laptop etc. I went against my gut on that one and regret it. I ended up with other peoples random boxes which I’d help return to them but unfortunately no one can tell me whose they may be. Do not use them for moving please. There’s so much more but if those things don’t make you run nothing will.
Tay
GBThis is the WORST moving company… This is the worst moving company possible. They don't actually move their customer's stuff themselves, they hire a different moving company to do it. The moving company they hired harassed my mom into paying more for the move and for a really big tip. I told them repeatedly that at each location there were stairs and they responded back to me, "oh yeah that's fine shouldn't be an issue" yet went the day comes, they want to charge me extra for stairs? huh? True Blue Moving Group tacks on extra fees, pressures you into signing (@Chris), and does not know the heck they are doing. If you are thinking about hiring a moving company, go for a company that is trustworthy and actually does the work themselves.
Sam
GBThis company is a scam. Most of the reviews are 4 or 1-star ratings. This company is a scam and so are the 4-star ratings. They never delivered our furniture. We’re looking at legal actions.
Elle
GBReach out! Do not believe these five star reviews it is a total SCAM!!!!I too did my due diligence, reading reviews etc. I lost so much $$$ additionally they left my things in a parking lot when I told them I had 3 broken toes. Please reach out if you have had a similar incident as we are gathering information in preparation to filing a civil suit against True Blue Moving LLC Take photos, Get license plates Record phone conversations