Sam
GBThis company is a scam. Most of the reviews are 4 or 1-star ratings. This company is a scam and so are the 4-star ratings. They never delivered our furniture. We’re looking at legal actions.
Roberto Hardouin
GBThey quoted me $5K and on the pick up… They quoted me $5K and on the pick up day they said it was going to be $10K! They used unethical sales tactics.
Brian Henrickson
GBGiving this company One star is even… Giving this company One star is even more than they are worth. This company is full of nothing but excuse after excuse. Managers have are spineless and have ZERO knowledge of what they are doing. We are now almost one month since we were “told” our stuff would be picked up. We are now 2 weeks from it actually being picked up and yet nobody in this company has an effin clue where our stuff is. We are preparing an action with our attorney against them since we asked multiple times to refund our money and yet we’re promised our stuff would be taken care of, on top of this we are now also being told that our space somehow “DOUBLED” in size and went from us moving it to storage in ONE Uhaul truck is somehow now 2!!! Effin thieves is what this company is all about.
padraic mcconville
GBAbsolutely Terrible Experience - Avoid! TLDR: - this is the worst service experience (not just moving!) I've ever been through in my life; I have moved 20+ times, including 5 regional / national moves in the last 8 years (go with a reputable company like Belkin or Allied); this move was a Portland OR to Denver CO move - they will lie to you, over and over; this includes when they will show up for pick-up and drop-off - they will significantly increase the cost when they show up to your house (we paid over 2x original estimate) - they will break and steal your things - they will pack your stuff like a handful of children; the man managing the drop-off said "this is the worst packing I've ever seen in my life" - this is an employee of the company! - I have to imagine most of these positive reviews are fake - I'm not writing this to complain; I'm writing this to save you from the frustration and cost of choosing this company Some highlights: - we were told the pickup was Monday, so I waited on my porch. Then Tuesday, waited on my porch. Then Wednesday, waited on my porch. Then Thursday at 7am, waited on my porch. They showed up at 4pm on the Thursday. My wife and 1 year old travelled ahead of me on the Monday. I had to continually reschedule and cancel hotels (they refunded $150 of what was close to $1,000 of rescheduled travel costs) while my family waited and waited. - they significantly increased the cost when they arrived; this is despite the fact that the quoted cubic footage was exactly the cubic footage of our two regional moves - some packing highlights: they took garment boxes and instead of hanging our clothes (that were already on hangers) they just piled them on top of each other in the boxes; these garment boxes also included lamps and computers(!); they took our art and just shoved them in mirror boxes with no blanket and no wrapping; they stood our dining room table up in the truck with legs out and just piled stuff on it (the legs snapped off); a significant number of items just never showed up; they just piled glassware into boxes with no wrapping! - they significantly increased the cost of storage versus the original quote - I paid for the "platinum package" to include packing and unpacking and was told at drop-off that this, in fact, did not include unpacking Please, do not use this company. You will thank me for it.
Lia Goff
GBIf I could choose 0 I would If I could choose 0 I would. Booked my daughters move through them from AL to TN. Seemed great on the get go. Then waited and waited. Over 3 weeks held the items. Showed up at 9:00 on a Friday night: Rude, unprofessional, charged more $$ because there was an elevator (which was disclosed up front when we got the quote). Shattered mirror that they detached and packed and stored. Broken TV, dishes etc. Filed claim in Sept. Just got told they are paying a whopping $96 because we chose per pound insurance (which we did not - they never gave her the option). Unreal 1st move experience for my 22 year old. Never again!!