Don't do it. A little over 6 weeks ago I visited my unit at Simply Self Storage on Fisher Rd. and saw that someone else had put a lock on my unit next to my lock, locking me out of having access to my belongings. I notified the manager that there was someone else's lock on my unit and she came out to inspect it. We observed a unit two doors down that had the door open and was empty. The manager stated that they had probably put their lock on my unit as a joke when they left. She then told me it would cost me $50 to have the lock cut off by their contractor. I asked to look back at the cameras to see if we could see if the person could be identified. The employee stated that the cameras only captured back the last two weeks and that it would be pointless to review the video. I told her I wasn't paying for the lock to be cut off. There was no word following this until I had my bank decline their charge. I put a call into their corporate office (which is only a voice-mail that gets forwarded to the regional manager) who finally agreed to waive the cost of cutting the lock. When I called to schedule the cut, a male employee informed me my March rent would be waived in addition to the lock cost. When I went in to remedy the locks, I was told I would have to pay the full amount plus a late charge in addition to nearly being accused of placing the other lock on myself. A call back to the corporate number garnered an email from the regional mgr deflecting blame about my property being secure and "graciously" waived the late fee. I should not be charged for time I didn't have access to my belongings.

RAT INFESTED. Horrible storage facility has rat and… Horrible storage facility has rat and raccoon and bird problem you items will be covered in ANIMAL POOP CEILING FALLING DOWN THEN WHEN YOU HAVE A PROBLEM THAT ARENT RESOLVED WITH ONSITE MANAGER CORPORATE WONT RETURN YOUR CALL STAY AWAY FROM THIS STORAGE FACILITY AT ALL COST UNLESS YOU LIKE YOUR STUFF BEING RUINED AND POOPED AND URINATED ON!!!!!M

We are using Simply Storage in…Woodbury MN We are using Simply Storage in Woodbury, MN. They are excellent!! The woman who helped with the reservation on the phone was very kind and helpful and the gentleman at our local location was also the most kind, helpful and patient with us! We would defintely recommend them!! Easy to work with and a super nice and clean facility.

GO ANYHWHERE ELSE BUT HERE!!!!!!!!! The District manager is not very bright and NOT helpful. The only thing they know how to do well is raise prices. DO NOT STORE YOUR THINGS AT THIS LOCATION!!!!!!! Save yourself from the frustrations of dealing with the people at this location or Company for that matter.

Simply Self Storage is just that - Simple! Kim with Simply Self Storage was courteous, informative, and quick to show us how "simple" it was to use their storage facility. That is the kind of customer service that grows business and we will spread the word. Thanks Kim!