Absolutely a horrible company Absolutely a horrible company. After only 5 months of renting a unit they raised the rent by almost 30%, from $305 to $388. If I were a new customer I would only pay $239 for the same sized unit. So now they will lose someone who was willing to pay $305 and have to rent it for less money to someone else, bad business model. I used to rent at a Public Storage and after 2 years the rent only rose 8%, even though it is not close to me I will be going back to a Public Storage.

have had storage at trinity church rd… have had storage at trinity church rd location in dayton, have no complaints,place is clean mark is helpful, have used several times

Simply Self Storage is just that - Simple! Kim with Simply Self Storage was courteous, informative, and quick to show us how "simple" it was to use their storage facility. That is the kind of customer service that grows business and we will spread the word. Thanks Kim!

Don't do it. A little over 6 weeks ago I visited my unit at Simply Self Storage on Fisher Rd. and saw that someone else had put a lock on my unit next to my lock, locking me out of having access to my belongings. I notified the manager that there was someone else's lock on my unit and she came out to inspect it. We observed a unit two doors down that had the door open and was empty. The manager stated that they had probably put their lock on my unit as a joke when they left. She then told me it would cost me $50 to have the lock cut off by their contractor. I asked to look back at the cameras to see if we could see if the person could be identified. The employee stated that the cameras only captured back the last two weeks and that it would be pointless to review the video. I told her I wasn't paying for the lock to be cut off. There was no word following this until I had my bank decline their charge. I put a call into their corporate office (which is only a voice-mail that gets forwarded to the regional manager) who finally agreed to waive the cost of cutting the lock. When I called to schedule the cut, a male employee informed me my March rent would be waived in addition to the lock cost. When I went in to remedy the locks, I was told I would have to pay the full amount plus a late charge in addition to nearly being accused of placing the other lock on myself. A call back to the corporate number garnered an email from the regional mgr deflecting blame about my property being secure and "graciously" waived the late fee. I should not be charged for time I didn't have access to my belongings.

Stored my things for 2 months and… Stored my things for 2 months and covered and destroyed by mice and rat feces and urine. They built homes in my furniture! Steer very clear! I’ve rented a lot of storage places and never had this happen! They had corn feed stored next door and it spewed over to my unit!!