A very distasteful experience A very distasteful experience. They charged me for the 30 days I could not open my space (Hurricane Maria) and when I left they charged 9 more days because they did not closed the account. I told the manager I was leaving at the end of the month and did not tell me to close the account. Anyway there was nobody there to tell that my space was available. I had to go there many times and no one was there because there was no power and learned the manager was at the Catano storage (other facility). I had to go there many more times since the handyman to open the door of my space was there sometimes mon or wed or tue and thurs without any notice at the door. I learned about the extra charges because I received a collection letter from Federated Collection Bureau (they try to make the impression that are from the federal government) thretening to report this to the credit reporting agencies. There was no contact whatsoever from the storage company when they have my phone number, my email and my address. very bad experience.