Horrible customer service Horrible customer service. My experience was similar to all other poor reviews. I was given a completely ridiculous estimate to which I knew was not going to be anywhere near accurate. Turned out to be double the original estimate. They make you think this is some well run family company and they are the company in charge. Well they are just brokers. After showing up 4 hours late for pickup, I was asked when I would like my items delivered, I gave them a date and now that date has come and gone. After calling landmark as well as the actual company doing the move SNY relocation and getting the run around, they are refusing to let me speak to anyone with any authority. They have no clue when the items will be delivered. This is how you run your business? Wow. Do your self a favor use a different company.

This company is a scam This company is a scam. Ryan will lie to get your business. And once he has your deposit he will not return any type of communication. He yelled and screamed at me and denied any promises he made before getting the deposit. His first lie was that they are not the broker but a full service veteran family company, that owns their trucks. Later I found out that they are brokers that don't have any trucks. I called in to cancel the order a day after the deposit was done, but he answered only four days later when the deposit policy returns was over. He promised three to five day delivery but when I spoke to the admin it was 7 to 10 days delivery. It was all a sacm be aware be careful!

Worst company I’ve ever encountered Worst company I’ve ever encountered. Wouldn’t recommend even to my enemies. Broken items, missing items, difficult to get ahold of, manager is inappropriate and should be fired for how he communicates/more like yells to customers, I had to unload my own furniture and haul it up the stairs bc the mover “had a bad back” and showed up by himself, did not show up on time…. Showed up 4 weeks later despite paying for expedited delivery within 4 days. I’d give a negative 5 stars if I could. DO NOT USE.

They took and money and also my boxes They took and money and also my boxes. They lost my many boxes and delivered wrong big box to my house from other customer. Very disappointed, unprofessional

Worst company ever! Worst company ever! They show that they are really good until you pay the deposit and quality assurance. The movers (third party) come and try to upcharge like crazy (our initial estimate was $2,600 and they were asking for $9,000) and Landmark doesn't answer phone calls. When we try the next day, they put the blame on us saying we couldn't negotiate with the movers. DO NOT USE THEM.