Worst company ever! Worst company ever! They show that they are really good until you pay the deposit and quality assurance. The movers (third party) come and try to upcharge like crazy (our initial estimate was $2,600 and they were asking for $9,000) and Landmark doesn't answer phone calls. When we try the next day, they put the blame on us saying we couldn't negotiate with the movers. DO NOT USE THEM.

Horrible customer service Horrible customer service. My experience was similar to all other poor reviews. I was given a completely ridiculous estimate to which I knew was not going to be anywhere near accurate. Turned out to be double the original estimate. They make you think this is some well run family company and they are the company in charge. Well they are just brokers. After showing up 4 hours late for pickup, I was asked when I would like my items delivered, I gave them a date and now that date has come and gone. After calling landmark as well as the actual company doing the move SNY relocation and getting the run around, they are refusing to let me speak to anyone with any authority. They have no clue when the items will be delivered. This is how you run your business? Wow. Do your self a favor use a different company.

Dishonest Scammers Landmark offered me a move for $4,800 (based on extensive pictures of my home), so I went with them. When the moving truck arrived, they proceeded to upcharge me for a total of $8,000! When I called their office, nobody would pick up, until about two hours later. A woman named Paula was who I spoke with. They were willing to bring the price down to $7,000, but after two hours of a painful situation and having a terrible feeling of being scammed, I had to listen to my conscience and send them away. You can't trust your belongings with people like that. I am out $1,128.99 on my deposit, even though they said they would refund me once I canceled -- they lied and never did. I'm trying to locate their office, but it's just a virtual address (I wish I had done research beforehand.) This is the first time in my life that I have been scammed. Do not use "Landmark Moving & Storage" to avoid the painful situation that I am now going through.

Never would I recommend this company… Never would I recommend this company for your long distance move. Scammers... contracted for a move in Sept of 2021 for a move from PA to FLA. They talk a good game. Paid my $900.00 deposit and was all set. Had to cancel the move, so I followed their cancellation protocol in order to get my deposit back. Called, no answer..wrote emails..no response. 6 mos. later still trying to get my deposit back... Warning !! if you plan to use this company for your move, you are giving them a NON-Refundable deposit , even if you cancel in the contract guidelines.

Avoid at all costs It’s taken me a year to be able to write this review in a calm manner. To sum it up, absolutely do not use this company. They are a broker advising as the moving company and will take your money and then ignore you until you give up. I ended up being charged over $2500 more than quoted just to get my stuff back for a cross country move. Once my stuff was in transit they stopped responding and seemingly couldn’t locate my items. The only reason I was able to track down everything I own (after 3 weeks) was because I took down the contact info of the folks who picked up my items. I don’t know how Richard and his team sleep at night doing what they do to people. They also claim to be a veteran friendly company, I can’t imagine how much they would scam a poor military family. Avoid this company at all costs.