Landmark Moving and storage

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1.60
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

0.00%

1

85.00%
About Landmark Moving and storage

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Thomas Jones
GB

Great Company from start to finish Great Company from start to finish. They were so helpful and always answered my questions. I will always use this company and recommend them to anyone I know who is moving! :)

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Raviv
GB

This company is a scam This company is a scam. Ryan will lie to get your business. And once he has your deposit he will not return any type of communication. He yelled and screamed at me and denied any promises he made before getting the deposit. His first lie was that they are not the broker but a full service veteran family company, that owns their trucks. Later I found out that they are brokers that don't have any trucks. I called in to cancel the order a day after the deposit was done, but he answered only four days later when the deposit policy returns was over. He promised three to five day delivery but when I spoke to the admin it was 7 to 10 days delivery. It was all a sacm be aware be careful!

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Susan
GB

WARNING! Don't Use Landmark Landmark has a high pressure sales force. They quickly promise anything then insist on a cash deposit. That should have been a red flag. They give a cancellation period for a full deposit return BUT refuse to take you phone call during that cancellation period thus I lost my $1200 deposit. The BBB could not help get my deposit refunded. I should have checked BBB first as Landmark has an F rating with several complaints and a 2 star rating with yelp with several complaints. They are thieves.

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Ben
GB

DO NOT USE!! DO NOT USE!! This is not a moving company, its a negligent, dishonest , incompetent group of fraudsters that present themselves as a moving company, fast talk you through "great deals", low ball you a quote then send over some rando's to move your stuff. They will low ball your estimate then put it on whatever actually moving company they hire to tell you that you've actually gone over the estimated footprint and then you'll either have to cancel or fork over another $1000 dollars or start from scratch. I wish I would have started from scratch and drove my stuff myself. They were supposed to deliver my stuff to VA from FL days ago but I've not seen it and they will not answer phone calls or emails. The only reason I know that its sitting in Ft Myers today is because we packed an airtag. Mind you, it was supposed to be here on Saturday. They will tell you the flight of stairs is free but won't tell you that a flight of stairs is considered to be 7 steps. There is NO flight of stairs in the country that is 7 steps... The $75 charge is not a big deal but its an indicator on how they do business. Terrible service, terrible communication, dishonest and incompetent. DO NOT TRUST THEM WITH YOUR STUFF!!!!

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Katie Dresser
GB

Worst company I’ve ever encountered Worst company I’ve ever encountered. Wouldn’t recommend even to my enemies. Broken items, missing items, difficult to get ahold of, manager is inappropriate and should be fired for how he communicates/more like yells to customers, I had to unload my own furniture and haul it up the stairs bc the mover “had a bad back” and showed up by himself, did not show up on time…. Showed up 4 weeks later despite paying for expedited delivery within 4 days. I’d give a negative 5 stars if I could. DO NOT USE.

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