Landmark Moving and storage

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1.60
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

0.00%

1

85.00%
About Landmark Moving and storage

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Tran Tran
GB

They took and money and also my boxes They took and money and also my boxes. They lost my many boxes and delivered wrong big box to my house from other customer. Very disappointed, unprofessional

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Tony Brown
GB

This is NOT a moving company (BROKER)… This is NOT a moving company (BROKER) which sell you off to another ripe off company. They are ripe off con-artists. They will lie to get your money and sell you off to another company which will hold your belongings and extort you for more money before you get your belongings. They need a class action lawsuit to put them out of business and/or have law enforcement get involve.

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Susan
GB

WARNING! Don't Use Landmark Landmark has a high pressure sales force. They quickly promise anything then insist on a cash deposit. That should have been a red flag. They give a cancellation period for a full deposit return BUT refuse to take you phone call during that cancellation period thus I lost my $1200 deposit. The BBB could not help get my deposit refunded. I should have checked BBB first as Landmark has an F rating with several complaints and a 2 star rating with yelp with several complaints. They are thieves.

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Chelsie
GB

Avoid at all costs It’s taken me a year to be able to write this review in a calm manner. To sum it up, absolutely do not use this company. They are a broker advising as the moving company and will take your money and then ignore you until you give up. I ended up being charged over $2500 more than quoted just to get my stuff back for a cross country move. Once my stuff was in transit they stopped responding and seemingly couldn’t locate my items. The only reason I was able to track down everything I own (after 3 weeks) was because I took down the contact info of the folks who picked up my items. I don’t know how Richard and his team sleep at night doing what they do to people. They also claim to be a veteran friendly company, I can’t imagine how much they would scam a poor military family. Avoid this company at all costs.

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Heather Atherton
GB

A failing grade in elementary customer service They are responsive right up until the moment your items are loaded on the truck and then you cannot reach them or the company they contracted out your move to. After dozens of unanswered phone calls, we don't even so much as have a tentative arrival date for our things. I hate leaving negative reviews but moving is stressful enough and people should be aware that this company and their affiliates will add to that stress. Don't buy the "military friendly" bit either.

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