Avoid at all costs It’s taken me a year to be able to write this review in a calm manner. To sum it up, absolutely do not use this company. They are a broker advising as the moving company and will take your money and then ignore you until you give up. I ended up being charged over $2500 more than quoted just to get my stuff back for a cross country move. Once my stuff was in transit they stopped responding and seemingly couldn’t locate my items. The only reason I was able to track down everything I own (after 3 weeks) was because I took down the contact info of the folks who picked up my items. I don’t know how Richard and his team sleep at night doing what they do to people. They also claim to be a veteran friendly company, I can’t imagine how much they would scam a poor military family. Avoid this company at all costs.

DO NOT USE!! DO NOT USE!! This is not a moving company, its a negligent, dishonest , incompetent group of fraudsters that present themselves as a moving company, fast talk you through "great deals", low ball you a quote then send over some rando's to move your stuff. They will low ball your estimate then put it on whatever actually moving company they hire to tell you that you've actually gone over the estimated footprint and then you'll either have to cancel or fork over another $1000 dollars or start from scratch. I wish I would have started from scratch and drove my stuff myself. They were supposed to deliver my stuff to VA from FL days ago but I've not seen it and they will not answer phone calls or emails. The only reason I know that its sitting in Ft Myers today is because we packed an airtag. Mind you, it was supposed to be here on Saturday. They will tell you the flight of stairs is free but won't tell you that a flight of stairs is considered to be 7 steps. There is NO flight of stairs in the country that is 7 steps... The $75 charge is not a big deal but its an indicator on how they do business. Terrible service, terrible communication, dishonest and incompetent. DO NOT TRUST THEM WITH YOUR STUFF!!!!

Horrible customer service Horrible customer service. My experience was similar to all other poor reviews. I was given a completely ridiculous estimate to which I knew was not going to be anywhere near accurate. Turned out to be double the original estimate. They make you think this is some well run family company and they are the company in charge. Well they are just brokers. After showing up 4 hours late for pickup, I was asked when I would like my items delivered, I gave them a date and now that date has come and gone. After calling landmark as well as the actual company doing the move SNY relocation and getting the run around, they are refusing to let me speak to anyone with any authority. They have no clue when the items will be delivered. This is how you run your business? Wow. Do your self a favor use a different company.

Please beware!!! I did not use their service. My wife contacted them and the person who sent us our quote was quite pushy and called my wife all the times except the times she requested to be called. The customer service sounded very sales driven. I ended up having to call him and told him we are not interested in their service. Other reviews on here seem to say about the same thing. I am glad I was able to catch it before we used them.

Great Company from start to finish Great Company from start to finish. They were so helpful and always answered my questions. I will always use this company and recommend them to anyone I know who is moving! :)