Dishonest Scammers Landmark offered me a move for $4,800 (based on extensive pictures of my home), so I went with them. When the moving truck arrived, they proceeded to upcharge me for a total of $8,000! When I called their office, nobody would pick up, until about two hours later. A woman named Paula was who I spoke with. They were willing to bring the price down to $7,000, but after two hours of a painful situation and having a terrible feeling of being scammed, I had to listen to my conscience and send them away. You can't trust your belongings with people like that. I am out $1,128.99 on my deposit, even though they said they would refund me once I canceled -- they lied and never did. I'm trying to locate their office, but it's just a virtual address (I wish I had done research beforehand.) This is the first time in my life that I have been scammed. Do not use "Landmark Moving & Storage" to avoid the painful situation that I am now going through.

Avoid at all costs It’s taken me a year to be able to write this review in a calm manner. To sum it up, absolutely do not use this company. They are a broker advising as the moving company and will take your money and then ignore you until you give up. I ended up being charged over $2500 more than quoted just to get my stuff back for a cross country move. Once my stuff was in transit they stopped responding and seemingly couldn’t locate my items. The only reason I was able to track down everything I own (after 3 weeks) was because I took down the contact info of the folks who picked up my items. I don’t know how Richard and his team sleep at night doing what they do to people. They also claim to be a veteran friendly company, I can’t imagine how much they would scam a poor military family. Avoid this company at all costs.

Worst company I’ve ever encountered Worst company I’ve ever encountered. Wouldn’t recommend even to my enemies. Broken items, missing items, difficult to get ahold of, manager is inappropriate and should be fired for how he communicates/more like yells to customers, I had to unload my own furniture and haul it up the stairs bc the mover “had a bad back” and showed up by himself, did not show up on time…. Showed up 4 weeks later despite paying for expedited delivery within 4 days. I’d give a negative 5 stars if I could. DO NOT USE.

Please beware!!! I did not use their service. My wife contacted them and the person who sent us our quote was quite pushy and called my wife all the times except the times she requested to be called. The customer service sounded very sales driven. I ended up having to call him and told him we are not interested in their service. Other reviews on here seem to say about the same thing. I am glad I was able to catch it before we used them.

Terrible Company Terrible company. They are not movers but moving brokers. They contract out to the lowest common denominator. We were contracted out to two different companies. When American Moving couldn't make it we got stuck with Brooklyn Moving and Storage. They are worse than Landmark. Landmark will gladly take a deposit by electronic check but Brooklyn will only take cash upon delivery which they tell you when they are about to deliver. At that point Landmark is no help whatsoever. We dealt with someone named Paula that was pretty much useless, never answered the phone and rarely called back.