Please beware!!! I did not use their service. My wife contacted them and the person who sent us our quote was quite pushy and called my wife all the times except the times she requested to be called. The customer service sounded very sales driven. I ended up having to call him and told him we are not interested in their service. Other reviews on here seem to say about the same thing. I am glad I was able to catch it before we used them.

DO NOT USE!! DO NOT USE!! This is not a moving company, its a negligent, dishonest , incompetent group of fraudsters that present themselves as a moving company, fast talk you through "great deals", low ball you a quote then send over some rando's to move your stuff. They will low ball your estimate then put it on whatever actually moving company they hire to tell you that you've actually gone over the estimated footprint and then you'll either have to cancel or fork over another $1000 dollars or start from scratch. I wish I would have started from scratch and drove my stuff myself. They were supposed to deliver my stuff to VA from FL days ago but I've not seen it and they will not answer phone calls or emails. The only reason I know that its sitting in Ft Myers today is because we packed an airtag. Mind you, it was supposed to be here on Saturday. They will tell you the flight of stairs is free but won't tell you that a flight of stairs is considered to be 7 steps. There is NO flight of stairs in the country that is 7 steps... The $75 charge is not a big deal but its an indicator on how they do business. Terrible service, terrible communication, dishonest and incompetent. DO NOT TRUST THEM WITH YOUR STUFF!!!!

They took and money and also my boxes They took and money and also my boxes. They lost my many boxes and delivered wrong big box to my house from other customer. Very disappointed, unprofessional

Buyer beware!! We cancelled within 3 days as per their policy and Florida state law. They won’t refund our deposit. They are a broker, buyer beware!

Awesome Miller and his crew are dedicated and reliable and have been there long. It shows they have personal pride in someone else's belongings. Don't try the other guys for a slight price difference; it's not worth having any problem. West is someone you would have at your dinner table.