So bad services!!!!! COMPLETE SCAM. Worst experience I've ever had with any business. We were told by Ken Jackson we were getting a great rate with this company because they didn't act as brokers in hiring physical movers and that their guys were in-house. Despite showing up a day later than the date scheduled on the contract, the movers shared with us that they couldn't honor the contract because we had more cubic feet than expected.

I can't advise you strongly enough to avoid this company Worst experience with a supposed professional company I have ever had the misfortune to be involved in. This happened a year ago and I still shudder at the experience. Goods were damaged, at 5PM the truck was too full to complete the move. We had to rent a storage space for the left behind furnishings. We stored the goods in the moving truck at Gateway Express Moving facility, several months later when it was delivered to our new home we found broken, damaged goods, 4 missing gaming systems with many games completely gone, jewelry armoire drawers were EMPTY, as if they had been dumped out into a bag. When Gateway Express Moving was informed, he offered 500.00 in compensation, and said we should have watched the movers closer , or perhaps we were lying about the missing and damaged items. We are out thousands of dollars in damaged and missing goods. Gateway Express Moving accepts no responsibility for this.

Do NOT use this company Do NOT use this company. - On the day of our scheduled move they did not show up, nor did they even call. When I finally reached them that evening they said there had been a problem, and they would pick us up the next day. They did not show up the next day either. On the 3rd day we told them to forget it ! (At great inconvenience and expense we found another mover). They have never given us a refund for our deposit, which was over $1,000. They are dishonest conmen. I have never had such a bad experience with any mover..

My move was a nightmare My move was a nightmare. I gave an exact number of large items and an estimate of boxes. I said I had ordered 50 medium and 50 large boxes and probably will fill them all. When the movers came, the price doubled. They loaded the truck on 8/25/20 and they finally delivered my items on 10/12/20. At least a dozen items were missing, at least 10 items were broken, and all of the furniture except the 2 recliners had some damage. They had taken the contents from a number of small boxes and threw them into a large box. I had jewelry mixed with tools and batteries and other items that were packed in individual boxes. The people we called were rude and the driver of the delivery truck was also rude. My advice, don't hire this company.

tom is too busy getting fake reviews… tom is too busy getting fake reviews for his company to actually answer the phone and take responsibility for his salespeople lying to people. better yet the whole company is based on lies.. they make fake reviews, used fake sales tactics (claiming they have trucks in your area already so they can get you a good deal), they lie on their site and when you speak to them about not being movers..they are just a broker. they use scam companies who steal to move you . then they will create a new company to scam from once their current one has a bad reputation.. right now landmark moving and storage is Tom's next company to scam people.