Banged up my walls Banged up my walls. Never came out to access the damages. They have ignored all my calls and emails. They responded to my yelp review with excuses but yet have not taken responsibility for their actions. Leaves me no choice but to hire a lawyer.

Quoted for $3500 and charged $6300 Under no circumstances should you use this company, it's a complete scam. Their sales people are slick and promise you the world, but never mention they won't actually be moving you themselves, they just broker the move. Once an issue arises, they take no responsibility and pass it off. Apparently I was severely under quoted on our moving bid. My original quote was for $3800. I was repeatedly told this was an overestimate and that I would be paying more likely around $3500. I was told the movers would pack up furniture for me, all I had to do was have everything else in boxes. That's a lie and I was charged for packing. After my original quote, I sold an entire bedroom set (mattress, box spring, frame, dresser and nightstand) a tv, and a weight bench. Surely I thought I would be paying under $3500 now. WRONG! These guys showed up, packed the truck and then told me it would be $6300. What was I supposed to do at that point, tell them to unpack the truck?!? I can not stress to you enough, you need to go with a different company. Pick a company that will actually come out to your house before the move, take a visual assessment and give you a realistic quote.

DO NOT USE THIS COMPANY. NOT AS RELIABLE AS THEY CLAIM TO BE. Honestly I feel deceived through this whole process. When moving across the country you want to know that your possessions are in good hands and know that your stuff will arrive promptly when they say. Well, the person who booked me failed to tell me a couple of things, 1: that a third party company comes to move you with a shared truck with other people’s belongings (nowhere to be found in the contract) 2: who to make my payment available to, (also nowhere to be found in the contract.) so I was very confused when a company called MAP Moving & Storage came out to get my things and already had my cashiers check made out to Gateway. BUT what he did tell me is that my truck would arrive to the drop off location between 5 and 7 days, which I’m sure you’ve probably guessed by now is a bold faced lie!! Here I am in a new state almost THREE WEEKS after they picked up my stuff without a bed, my clothes or any of my personal items because my stuff sat in Colorado for TWO WEEKS before they even loaded it to a DIFFERENT truck to be driven out to me. SAVE YOUR MONEY.

Kindly stay away! Used them for a move from Austin, TX to Atlanta, GA. Totally disappointed, did not stick on the schedule for pick up, over priced than initial quote, they wouldn't understand basic mathematic mis-calculations for over charging, they promised to take good care of everything but did nothing but just charge me high. They communicated well until they received the initial deposit. & they are just a middleman - they dont have their own truck. They handed the order to Condor moving system & did not bother there after.

I can't advise you strongly enough to avoid this company Worst experience with a supposed professional company I have ever had the misfortune to be involved in. This happened a year ago and I still shudder at the experience. Goods were damaged, at 5PM the truck was too full to complete the move. We had to rent a storage space for the left behind furnishings. We stored the goods in the moving truck at Gateway Express Moving facility, several months later when it was delivered to our new home we found broken, damaged goods, 4 missing gaming systems with many games completely gone, jewelry armoire drawers were EMPTY, as if they had been dumped out into a bag. When Gateway Express Moving was informed, he offered 500.00 in compensation, and said we should have watched the movers closer , or perhaps we were lying about the missing and damaged items. We are out thousands of dollars in damaged and missing goods. Gateway Express Moving accepts no responsibility for this.