Please read these review first Please read these review first. It will save your money and time. The company did not pick-up my package. Because of this I had big trouble with financially and physically. A driver came with a truck at 8:20 pm on 6/22/2020. The driver kept delaying the pick-up time. Also, the moving company told me the movers should be two people, not one. After checking my package, the driver told me I have to pay $699 more due to my package is more than expected. So I called the moving company to explain this issue. However, while I was talking to the manager, the driver was left without loading my package. And the company did not respond to my call and email till now. I already paid $655.4 as a deposit. update They did not respond me but they responded BBB. They refused refunding my deposit even though they did not delivery anything. Please be careful this company. I will keep update this.

Negative stars!! Seriously the worst experience ever. I mean EVER. First, the movers arrived over an hour late and had to move another customer’s items off their truck before loading mine. I was not informed that my items would be moved along with someone else’s. Also, I was told that they would be able to move me in the same day (5 hr move), but due to the other drop off it didn’t arrive until midday the next day. There was no communication along the process, I had to call three people just to find out where the truck was and when to expect my items. The movers were very disorganized and slow. So slow that I had to help them move some of my stuff to speed up the process. I’ve moved several times before with other services and experienced much better service and speed. I would never use this moving service again!!

Read the fine print...ridiculous I considered using these movers, emailed back and forth, got a quote. The deal breaker was the hidden clause in the fine print that says they can charge you any extra amount they see fit for items over 200 lbs. Well, 200 lbs is not much for a piece of furniture; the average 3 seat sofa is around 200 lbs. So now I have to haggle with them over every piece of furniture they claim to be over 200# when I don't have a scale I can weigh it with? That sound like fun, as they are holding my furniture hostage waiting for me to pay cash to unload it. The girl in the office said "just send me a picture." That is so asinine. How can she tell from a picture whether it is solid wood or pressed wood (you can't); sling frame or high quality wood frame, 190lbs. or 210 lbs? You can't. I could see if they had an upcharge for a piano, or a huge china cabinet that won't come apart, but that's not what the contract says. Over 10 companies responded to my request for a quote, and these are the ONLY guys that have this fine print. So glad I spotted this red flag and then read these horrible reviews. Not worth getting a quote a few bucks less, and then dealing with people like this.

NEVER use this company! If I could give negative stars to this company I would! This company is a joke. My movers just to pick up my things were 4 hours late, made me pay $200 more than I was promised at this time, took hours to load my things and ignored every single one of my questions. I was promised my things would be at my new place of living within two weeks of my things being picked up, when the day arrived I called the company and they THEN informed me that my stuff could take up to 21 business days to get to my new place of living. I dealt with this company for over a month trying to find out when my stuff was going to get here and/or where my stuff even was. I was told my things were taken to Florida, which makes no sense considering my move was from Kentucky to Las Vegas, NV. I was never given a legitimate reason as to why my things where ever taken there. It was getting to a point I was talking to their AWFUL, snappy, rude customer service representative every other day, because I thought my stuff had actually been stolen. Well a month after my things had been picked up they finally show up to my place broken and severely water damaged. This company is a scam who only cares to make a buck and has no respect for customers and their things. NEVER USE THIS COMPANY.

So bad services!!!!! COMPLETE SCAM. Worst experience I've ever had with any business. We were told by Ken Jackson we were getting a great rate with this company because they didn't act as brokers in hiring physical movers and that their guys were in-house. Despite showing up a day later than the date scheduled on the contract, the movers shared with us that they couldn't honor the contract because we had more cubic feet than expected.