Quoted for $3500 and charged $6300 Under no circumstances should you use this company, it's a complete scam. Their sales people are slick and promise you the world, but never mention they won't actually be moving you themselves, they just broker the move. Once an issue arises, they take no responsibility and pass it off. Apparently I was severely under quoted on our moving bid. My original quote was for $3800. I was repeatedly told this was an overestimate and that I would be paying more likely around $3500. I was told the movers would pack up furniture for me, all I had to do was have everything else in boxes. That's a lie and I was charged for packing. After my original quote, I sold an entire bedroom set (mattress, box spring, frame, dresser and nightstand) a tv, and a weight bench. Surely I thought I would be paying under $3500 now. WRONG! These guys showed up, packed the truck and then told me it would be $6300. What was I supposed to do at that point, tell them to unpack the truck?!? I can not stress to you enough, you need to go with a different company. Pick a company that will actually come out to your house before the move, take a visual assessment and give you a realistic quote.

I can't advise you strongly enough to avoid this company Worst experience with a supposed professional company I have ever had the misfortune to be involved in. This happened a year ago and I still shudder at the experience. Goods were damaged, at 5PM the truck was too full to complete the move. We had to rent a storage space for the left behind furnishings. We stored the goods in the moving truck at Gateway Express Moving facility, several months later when it was delivered to our new home we found broken, damaged goods, 4 missing gaming systems with many games completely gone, jewelry armoire drawers were EMPTY, as if they had been dumped out into a bag. When Gateway Express Moving was informed, he offered 500.00 in compensation, and said we should have watched the movers closer , or perhaps we were lying about the missing and damaged items. We are out thousands of dollars in damaged and missing goods. Gateway Express Moving accepts no responsibility for this.

dishonest This is a brokers company. I initially chose this company because of the decent reviews and reasonable price. I moved from RI to California. Its been a month and I haven't received my stuff. Gateway told me around 2 weeks but likely 10 days. After the truck was loaded, it was impossible to get in touch with anyone from the office ( I tried many times, voicemails, emails, multiple numbers). This seems to be the theme from another review that I came across. I was able to get in touch with the company they are contracted with who told me their policy is 21 business days. Its been 20 business days and I havent not received my stuff. The company has not been able to give me an ETA. We asked multiple times to speak with someone from gateway but this has not happened. In addition, the contract that is online disappears after the truck is loaded. I am now questioning the authenticity of some of these reviews. Its unfortunate that they choose to act very unprofessionally and are dishonest about the time. All they had to do was be upfront from the start and respond to phone calls.

NEVER use this company! If I could give negative stars to this company I would! This company is a joke. My movers just to pick up my things were 4 hours late, made me pay $200 more than I was promised at this time, took hours to load my things and ignored every single one of my questions. I was promised my things would be at my new place of living within two weeks of my things being picked up, when the day arrived I called the company and they THEN informed me that my stuff could take up to 21 business days to get to my new place of living. I dealt with this company for over a month trying to find out when my stuff was going to get here and/or where my stuff even was. I was told my things were taken to Florida, which makes no sense considering my move was from Kentucky to Las Vegas, NV. I was never given a legitimate reason as to why my things where ever taken there. It was getting to a point I was talking to their AWFUL, snappy, rude customer service representative every other day, because I thought my stuff had actually been stolen. Well a month after my things had been picked up they finally show up to my place broken and severely water damaged. This company is a scam who only cares to make a buck and has no respect for customers and their things. NEVER USE THIS COMPANY.

If you get a call from this company RUN… If you get a call from this company RUN THE OTHER WAY AND NEVER LOOK BACK! This company is nothing but a bunch of con-artist scammers who will will make you think they are the best thing around. They are a moving broker and will not do the work themselves then send it out to another con-artist scammer who will continue to fleece you and never deliver your belongings at all or deliver them with considerable damage well after they were supposed to arrive. They will then promise to help you with your issues nver to be heard from again. For the love of God never ever ever do business with this company.