I can't advise you strongly enough to avoid this company Worst experience with a supposed professional company I have ever had the misfortune to be involved in. This happened a year ago and I still shudder at the experience. Goods were damaged, at 5PM the truck was too full to complete the move. We had to rent a storage space for the left behind furnishings. We stored the goods in the moving truck at Gateway Express Moving facility, several months later when it was delivered to our new home we found broken, damaged goods, 4 missing gaming systems with many games completely gone, jewelry armoire drawers were EMPTY, as if they had been dumped out into a bag. When Gateway Express Moving was informed, he offered 500.00 in compensation, and said we should have watched the movers closer , or perhaps we were lying about the missing and damaged items. We are out thousands of dollars in damaged and missing goods. Gateway Express Moving accepts no responsibility for this.

Kindly stay away! Used them for a move from Austin, TX to Atlanta, GA. Totally disappointed, did not stick on the schedule for pick up, over priced than initial quote, they wouldn't understand basic mathematic mis-calculations for over charging, they promised to take good care of everything but did nothing but just charge me high. They communicated well until they received the initial deposit. & they are just a middleman - they dont have their own truck. They handed the order to Condor moving system & did not bother there after.

Please DO NOT use this moving company Please DO NOT use this moving company. They contract with R&M Transportation for dispatching services. I moved from Maryland to Miami July 31st. First, two movers showed up and two additional contractors came, which could not put tape on a box. They just stood around and talked, so the team lead sent the two contractors home after 30 minutes. That left 2 guys moving a three level, 4 bedroom house...they started at 9:30am and did not leave my house until 10:00pm. At that point, they told me everything could not fit on the truck. and told me another truck would be there at 7:30 the next morning. The truck did not get there until 9:30. My 2018 Honda Goldwing motorcycle was on that truck. I specifically provided instructions for no one to touch the bike and I needed to drive it off the truck when the truck arrived in Miami. When I arrived to the storage place, the bike was off of the truck, and the steering wheel would not lock, the bike would not start and it had deep scratches on the rear saddle bag. Both of these companies (Gateway Express and R&M Transportation) needs to be put on every website for poor service. They do not care about customers. I tried contacting the CEO's of both companies and was told by dispatching that they do not talk to customers because they are in the field work. I will be filing a lawsuit against both companies. PLEASE DO NOT USE EITHER ONE OF THESE COMPANIES. THE SERVICE IS ABSOLUTELY HORRIBLE!

Scammers, cheats and liars!… If I could give then a negative review I would.Stay away from this company. They are cheats and scam artists. Everything Tom the owner says is a lie. They do not move anything but their mouths. They do not own trucks they are brokers. We hired them for an august 19 move and they finally showed up august 25. Here it is October 13 and we just got our stuff when it was supposed to be delivered September 9. Once they got our deposit that was it we could not get in touch with them without an act of Congress. No more answered emails either. They tried to extort more money from us. They dumped our stuff into storage and would not tell us where until we paid more money. We would not do that we had a contract. Finally we got to the storage unit and all the boxes were crushed and opened and gone thru. Every piece of furniture is broken. We have hired an attorney and are suing them because we know they will not honor their word and pay for damages, they lied about everything else. Do not use this company. They should be shut down and thrown in jail.

Gateway Express is a scam brokerage… Gateway Express is a scam brokerage firm - with great salesmen and no quality. Jared and CJ are liars who will tell you anything to get you to sign - including sob stories about being Vets. They are a disgrace and not to be trusted. Gateway Express subcontracted our move out to two other companies - One Way Movers and Diamond Movers. We paid a lot of money and were told our furniture would arrive in 5 days. It took 3 weeks and several items were damaged and missing. They packed us in NJ and unloaded our stuff to a warehouse in Baltimore MD for two weeks. From there, they reloaded it to a truck that could barely run and indeed broke down on the way to FL causing more delays. When they finally arrived, the crew apologized but said 'this always happens with Gateway Express and we have to deal with irate customers!' They refused to take anything off the truck until final payment - in cash - was received. They knew from experience there was going to be an issue! Jared 'sold' me the insurance - guaranteeing me his company was so careful - I would never need to use it. I put in a claim for almost $2000 of damaged and missing items - they offered me $120! Several calls to Gateway Express, One Way Movers and the insurance company have all gone unanswered. I am currently working with an attorney to recoup some of my losses. Stay away from this company! i wish I would have done more research before I signed with them! Don't make the same mistake we did!