If you get a call from this company RUN… If you get a call from this company RUN THE OTHER WAY AND NEVER LOOK BACK! This company is nothing but a bunch of con-artist scammers who will will make you think they are the best thing around. They are a moving broker and will not do the work themselves then send it out to another con-artist scammer who will continue to fleece you and never deliver your belongings at all or deliver them with considerable damage well after they were supposed to arrive. They will then promise to help you with your issues nver to be heard from again. For the love of God never ever ever do business with this company.

My move was a nightmare My move was a nightmare. I gave an exact number of large items and an estimate of boxes. I said I had ordered 50 medium and 50 large boxes and probably will fill them all. When the movers came, the price doubled. They loaded the truck on 8/25/20 and they finally delivered my items on 10/12/20. At least a dozen items were missing, at least 10 items were broken, and all of the furniture except the 2 recliners had some damage. They had taken the contents from a number of small boxes and threw them into a large box. I had jewelry mixed with tools and batteries and other items that were packed in individual boxes. The people we called were rude and the driver of the delivery truck was also rude. My advice, don't hire this company.

Banged up my walls Banged up my walls. Never came out to access the damages. They have ignored all my calls and emails. They responded to my yelp review with excuses but yet have not taken responsibility for their actions. Leaves me no choice but to hire a lawyer.

Less than one star service Your company “Guarantees a Five Star Experience”. What exactly does that mean? I agreed to make my move with Gateway because of the promises that I was given. You would be there through the entire process, my items would be double wrapped so no need for additional insurance costs, it would be a smooth experience, and those are just a few. As soon as the actual moving company came, since your company is actually just a broker, Gateway stopped doing anything for me. I needed help with some issues from the start and they made me contact the actual moving company and did not help at all. Then, my furniture arrived, completely unwrapped and with $6000 worth of damage. I played by the rules and paid everything I needed to. I filed a claim, and guess what? Since I took Gateway’s word for it, more specifically, Daniel at Gateway, I didn’t pay the extra to get my stuff insured more, so I was out of luck. The claim company offered me a whopping $45...for $6000 worth of damage and one item was something that was going to be handed down to my grandchildren. Now I can’t reach anyone at Gateway. I have been calling and emailing and no one wants to speak to me. I know there is a way they can make this right if they really want to and if you really “Guarantee and Five Star Move”. They clearly are just in this for the quick buck and make promises they don’t intend to keep.

tom is too busy getting fake reviews… tom is too busy getting fake reviews for his company to actually answer the phone and take responsibility for his salespeople lying to people. better yet the whole company is based on lies.. they make fake reviews, used fake sales tactics (claiming they have trucks in your area already so they can get you a good deal), they lie on their site and when you speak to them about not being movers..they are just a broker. they use scam companies who steal to move you . then they will create a new company to scam from once their current one has a bad reputation.. right now landmark moving and storage is Tom's next company to scam people.